Aci Annual Report 2009

ACI Annual Report 2009
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voiceof the The airports world’s 2009 Annual Report ACI Mission Airports Council International Annual Report 2009 contents chairman of the board director general promoting airport interests airport economics environment public health safety and operations security promoting airport excellence customer service innovations in industry standards training spreading best practices networking and business aci: five regions, one voice aci africa aci asia-pacific aci europe aci latin america-caribbean aci north america aci world governing board 1 2 3 4 5 7 7 9 10 10 11 12 14 16 18 19 20 21 22 23 24 ACI advances the collective interests of, and acts as the voice of, the world’s airports and the communities they serve, and promotes professional excellence in airport management and operations. ACI Objectives and Role • Maximize the contributions of airports to maintaining and developing a safe, secure and viable aviation industry in a responsible and sustainable manner. • Promote cooperation among all segments of the aviation industry and their stakeholders as well as with governments, regional and international organizations. • Influence international, regional and national legislation, rules, policies, standards and practices, based on established policies representing airports’ interests and priorities. • Advance the development of the aviation system by enhancing public awareness of the economic and social importance of air travel and airport development. • Provide leadership in airport operations and management through the development of global technical standards and/or recommended practices. • Maximize cooperation and mutual assistance among airports. • Provide members with industry knowledge, advice and assistance, and foster professional excellence in airport management and operations. • Build ACI’s worldwide organizational capacity and resources to serve all members effectively and efficiently. message from the ACI Chair It is my pleasure to introduce the ACI Annual Report 2009. The perilous global economic climate of the past 12 months has been a challenge to airports worldwide, yet it has been a busy and fruitful year for the ACI World Governing Board as we worked to strengthen ACI’s structure and its ability to make our airport voice better heard. A key achievement this year was the completion of an in-depth review of ACI’s constitution, roles and responsibilities to align the organization’s structure with members’ needs. The amended version, reflects the new federalized spirit for the organization and this two-year effort is already producing significant results. I see a vast improvement in communication and cooperation across the entire ACI organization. The enhanced collaboration between ACI World and the ACI Regions, as well as among the Regions themselves, has translated into a stronger voice for ACI, one that is better received and acknowledged. ACI has also increased its presence and influence at the International Civil Aviation Organization (ICAO), where global industry standards, policies and recommended practices are developed. By building a stronger relationship with ICAO Council members and staff of the Secretariat, the role of airports is better understood and our comments are taken into account at a much earlier stage. In a similar vein, we are continuing to make efforts to develop a truly constructive working relationship with our airlines and IATA, as well as with air navigation service suppliers and CANSO, because we believe cooperation is essential for the success of our entire industry. An ACI World Strategic Plan 2009-2011 has been approved, focusing on ACI actions at the global level. It provides a planning tool and budget process, as well as a platform for prioritizing strategic initiatives that target improved airport operations and management. The World Governing Board has also encouraged a transition in the World Business Partner Programme to ensure that it can continue to grow and bring even greater benefits to airports and businesses alike. Each of the five ACI Regions will be fully involved to add new opportunities for business development and partnerships at the regional level. My two-year tenure as ACI Chair has been highly rewarding. Thanks to my fellow Board members and the ACI staff, I believe that our many partners and aviation stakeholders now have a better understanding of our long-term vision and of the social and economic benefits we contribute to our communities. That is a great accomplishment and one on which we can and must continue to build. James C Cherry ACI Chair President and CEO Aéroports de Montréal  message from the Director General 2009 will go down as one of the most challenging years our industry has ever faced. Airport operators have fought hard to cope with the immediate effect of a global economic downturn while maintaining a long-term perspective. The many initiatives undertaken by ACI World and the ACI Regions underscore our determination to assist members as they face myriad business and operational challenges and help them to remain beacons of stability for their communities. On the global scene and in each region, ACI is the “voice of airports” Our primary . mission is to promote your interests and contribute to improving excellence in airport service delivery. Safety and security, economic vitality, environmental responsibility and customer service encompass the basic imperatives of airport business management. ACI World and the ACI Regions actively defend airport business requirements in key decision-making forums, coordinating consistent messages to make sure our collective airport views are heard both at the global and regional levels. This report highlights many of the significant ACI World and Regional actions that address the needs of airport operators today. Each initiative targets specific challenges, including such diverse management issues as airport commercial success, airportairline relations, capital development, capacity constraints, passenger flow processes, information technology improvements, legal responsibility, public health emergency management, greenhouse gas management, and noise mitigation. The thread that links our many ACI member services is performance excellence. ACI supports that quest through training, best practice sharing, guidance materials, networking opportunities and special audit and benchmarking programmes such as the Airport Service Quality programme. I am pleased to report that the newly federalized structure of ACI enables us to join forces more effectively than ever and to offer you the tailored services you need – be it globally, regionally or intra-regionally. The organization has grown in stature thanks to this improved coordination, and we will continue to build on that success. Last year at the World Assembly, I called on members to “unleash the power of airports” by working together more closely. You have done that. Your active participation on boards, on World and Regional committees, ICAO panels and working groups, and cross-industry forums, has built a unity of purpose that has made us strong. On behalf of the entire ACI organization, I sincerely thank you for sharing your time, energy and guidance for the benefit of all the world’s airports. Angela Gittens Director General ACI World  promoting airport interests ICAO is the unique global forum for establishing international policies and standards for aviation worldwide. This past year, ACI has been taking full advantage of its new observer status on the ICAO Air Navigation Commission to expand our presence at ICAO conferences, panels and working groups. The ACI liaison office in Montreal coordinates ACI interventions at ICAO, ensuring our participation at the earliest stage possible in debates on airport economics, environment, health, safety and security. ACI World consults on all core issues with the ACI Regions, Boards and relevant Committees. This joint involvement has strengthened ACI’s impact at ICAO, contributing to a better balance between airline and airport demands and ultimately to greater airport industry and regulatory collaboration. ACI is also building stronger partnerships and pursuing new areas for mutual coordination with the Air Transport Action Group, CANSO, Flight Safety Foundation, International Air Transport Association and the World Health Organization. Our industry partners need to understand airport business constraints and service imperatives. By hammering home that message in many forums, we can dispel false assumptions and progress to truly collaborative efforts. Speaking out Airport Perspectives for the Future -- Chief Executives Forum, Singapore Global Strategy Session -- ICAO/Routes/World Bank, Beijing Air Transport Research Society-- World Conference, Abu Dhabi Airport Economics – ICAO Conference on the Economics of Airports and Air Navigation Suppliers (CEANS), Montreal Airport Business Imperatives – 17th World Air Transport Forum, Paris Airport Development – Project Delivery Summit, Savannah Airport Business Imperatives – World Tourism Forum, Lucerne IT as a Force for Change – The SITA Air Transport IT Summit, Cannes Airport Capacity Issues – ICAO / World Bank Development Forum, Kuala Lumpur Economics of Airports -- Air Transport Symposium India - New Delhi The Future of Airports – Future Airports Conference – Dubai Green Growth for Airports -- East Asian Airport Association, Incheon Aviation and the Environment -- Canadian Airports Council Annual Meeting, Ottawa Airport Pandemic Preparedness in Latin America – Cooperative Arrangement for Preventing the Spread of Communicable Diseases through Air Travel (CAPSCA), Mexico City AVSEC World 2008 - organized jointly by ACI, IATA and ECAC, Seoul 2009 International AVSEC Conference - Hong Kong Airport Involvement in Roll-out of New ATM Systems – ICAO Forum on Integration and Harmonization of NextGen and SESAR into the Global ATM Framework, Montreal Airport Operation and Management Challenges - 10th Transportation Summit, Turkey aci speeches  airport economics The vision: contribute to the economic vitality of the communities we serve, operating as independent commercial entities within a flexible regulatory framework that allows airports to respond to economic pressures in a competitive marketplace. ACI promotes better understanding of the underlying factors that influence airport economics: fixed costs, intensive capital investments, capacity requirements, lengthy development cycle, and the impact of airline short-term business flexibility. ACI calls for an entrepreneurial approach to the implementation of cost-efficiencies, and collaboration between the airport and its aviation partners and local stakeholders for productive collaboration. Speaking out at ICAO ACI defended the airport perspective on economics and changes at the ICAO Conference on the Economics of Airports and Air Navigation Suppliers (CEANS) in September 2008. ACI was satisfied with the ICAO conclusions, published early 2009 which cover economic oversight, performance management, charging principles, consultation, governance and ownership. This was an important milestone at ICAO considering the significant efforts of the airline industry to equate airports with monopolies, denying any competition between airports, and to introduce blanket regulation of airport charges. Follow-up actions include: • Member Bulletin published in January 2009, on the conclusions of CEANS and the implications for airports (posted on the ACI World website). Key results are confirmed in ICAO’s revision (8th edition) of Document 9082 which provides guidelines and references for airport charging methods for their State members. • ACI participation in ICAO Workshops to take this information to the regions. ACI World presented airports views at two workshops (Vienna in Dec 2008 and Bangkok in Feb 2009); Cairo Airport represented airports in Uganda August 2009. ACI encourages more local and regional airport involvement for future workshops to add value of local language skills and sensitivity to local issues. • ACI contributions to revision of ICAO Airport Economics Manual (Doc9562) ACI works with the drafting groups now revising the ICAO Airport Economics Manual (Doc9562), which is expected to be finalized Dec 2009. The new manual is expected to reflect an important shift in focus to protect the interests of the passenger and greater planning and financial autonomy for airports. • ACI presentation to ICAO Council (20 May 2009) Following the CEANS results, the ICAO Council invited ACI to make a presentation on current and emerging airport economics. The presentation was prepared by ACI World, in conjunction with ACI Regions, the ACI World Chair and Board members. Declan Collier, CEO Dublin Airport and ACI World and ACI Europe Board member, delivered the presentation. At the same time, ACI organized visits with ICAO national delegations and key members of the ICAO Secretariat to reinforce our message.  Future work on user charges ACI was tasked by the World Governing Board to examine the feasibility of an airport global rates and charges study. This concept is under review by ACI World Standing Economics Committee and the ACI Regions. As an initial step an airport charges tracking tool is proposed to be launched during the first half of 2010 designed to gain an overview of trends in airport user charges in different regions and airport size categories. Tobacco duty free sales endangered ACI World is working with the ACI Regions and ETRC (European Travel Retail Conference) to raise airports’ awareness about The Framework Convention on Tobacco Control, Protocol on the Illicit Trade in Tobacco Products, and a call to action to overturn a proposal to ban duty free sales included in the protocol wording. Bulletin # 23 sent to members, with information, advice and templates, encourages them to take action with their national authorities and WHO delegations. Next steps: the 3rd Session of the Intergovernmental Negotiating Body, meeting in Geneva from 28 June to 5 July, 2009 failed to achieve a resolution. As a result the issue will be the subject of committee meetings with the aim of achieving a consensus at the 4th Session in March 2010. Further recommendations from ACI to members will follow before year-end. Airport Liability: Rome Convention Industry Group (ICAO) - Diplomatic Conference ACI submitted joint industry working paper to ICAO which addresses airport interests in convention under revision on ‘Damage Caused by Foreign Aircraft to Third Parties on the Surface’ (including unlawful interference). Airports are reasonably protected, however, the desired exoneration of “other persons” (airports) was not upheld by the conference, although the principle of Exclusive Remedy is maintained. The conditions and limits are set, and an International Fund is to be created. Enactment will require ratification by 35 ICAO Member States (with 750 million passengers departing in previous year). Due to major discrepancies of positions between Member States and strong opposition of aviation industry, particularly airlines, it is unlikely to enter into force soon. environment The vision: achieve a balance between our commitment to reducing aviation’s environmental impact and the long-term growth of a robust and viable aviation industry. ACI promotes airport initiatives that help our members to measure, report and ultimately reduce their impact on the environment. ACI also supports industry-wide initiatives to progress collectively on meeting any mandatory CO2 reduction targets, within the constraints of noise mitigation stringencies and strategies to protect local air quality. Speaking out at ICAO ICAO Committee on Aviation Environmental Protection (CAEP) ACI provides technical input and defends airport positions at the various working group meetings and at the CAEP sessions. • CAEP/8 in Feb 2010 will consider a new NOx stringency standard and reports on important topics for airports: curfews, encroachment, noise technology, operational and technology goals for noise, NOx,  fuel burn, plus guidance manuals on airport air quality and measures to reduce aviation emissions. • The CAEP/9 (2013) work programme will prioritize CO2 emissions and efficiency items and the current draft includes new stringency standards for CO2 noise and particulate matter. UN Framework Convention on Climate Change (UNFCCC) and Conference of the Parties (COP) ICAO will represent civil aviation and propose recommendations for addressing aviation’s emissions at the UNFCCC global COP/15 meeting (December 2009) to determine the postKyoto climate agreement. In advance of this meeting, the ICAO Group on International Aviation and Climate Change (GIACC) produced a Programme of Action including annual efficiency goals and measures to achieve them. A High Level Meeting (HLM) of national delegations was held at ICAO (October 2009) to further advance ICAO’s position for the COP/15. To raise airport views in this process, ACI has participated in the following: • For GIACC, and via a joint industry project under the umbrella of the Air Transport Action Group, ACI helped compile a comprehensive analysis of current and projected reduction targets for fuel use and CO2 emissions (joint report from airports, airlines, ANSPs and manufacturers). • For the HLM, ACI worked on a joint industry paper calling for a Global Sectoral Approach for aviation emissions, efficiency targets and goals on carbon neutrality and longer term reductions in aviation’s emissions. • ACI also worked to ensure that the HLM declaration include noise management considerations when States draft CO2 emissions action plans. • The HLM output included efficiency targets, annual fuel reporting and further work on goals for emissions reduction, development of biofuels and market based measures for aviation. • Note: ACI will continue to proactively pursue greater noise stringencies through CAEP . Complementary advocacy activities: • 4th Aviation & Environment Summit: ACI organizational support, ACI and airport executives speakers, joint press releases with aviation partners. • On-going support for the ATAG “” communications campaign to promote the successful work of aviation to date in reducing its carbon footprint. • Airport capacity management: in September, ACI raised issues with IATA on slot allocation, including monitoring the independence of coordinators, slot swaps, “green slots” (local rules), allocation of new slots created by a step change of capacity (e.g. new runway), and the suspension of the 80/20 rule. • Support for an aviation communicators workshop, September 2009, to increase our industry’s outreach in the lead up to the COP/15 meeting.  public health The vision: manage public health emergencies based on rigorous contingency planning involving all players on the airport platform, thereby limiting disruption to traffic and reassuring passengers and staff. ACI promotes advance planning actions: preparation of emergency procedures, training for staff preparedness, coordination with national and international health authorities, provisions for rapid response time at the outbreak of a health emergency. Working with partners and members In 2009 ACI World worked closely with ICAO, the World Health Organization (WHO) and other stakeholders in the response to the Influenza A (H1N1) outbreak. Key initiatives. • Regular contact was made with WHO from the onset of the outbreak in Mexico and subsequent communication of WHO directives and news developments on a regular basis via a series of informative Member Bulletins. • ACI World coordinated with ACI North America and ACI Latin AmericaCaribbean Regions, who are also at work with their national and regional health authorities, to provide a rapid information flow to airports globally and regionally. • ACI revised and published Airport Preparedness Guidelines for Outbreaks of Communicable Disease, which had been developed with ICAO shortly before the H1N1 outbreak. • ICAO held a special meeting where ACI and IATA made presentations and issued a Declaration (www.icao. int). • ACI World is requesting formal ‘observer’ status at the WHO and believes we now can make a sufficiently strong case to win approval. • ACI is an active partner in the ICAO CAPSCA Initiative (Cooperative Agreement on the Prevention of Spread of Communicable Disease through Air Travel) Initiative, originally developed in Southeast Asia in response to the SARS and Avian Influenza outbreaks. safety and operations The vision: ensure the development of a global safety culture based on ICAO standards, which will enable airports to continuously improve operational safety performance while accommodating growth. ACI promotes the implementation of Safety Management Systems, transparent and non-punitive incident reporting, emergency preparedness, staff training, international guidelines and best practice sharing. ACI also emphasizes use of new technologies which have been a major source of safety gains and collaborative efforts with our aviation partners.  Speaking out at ICAO This year ACI directly participated in several ICAO Safety and Technical initiatives to defend airport needs: • Revision of ICAO Annex 14 (Aerodromes Panel): a major undertaking of the past year, ACI contributed to the new amendment published in April 2009 and the 5th edition published in July 2009. • Runway End Safety Area and arrestor beds (Aerodromes Panel): ACI is taking the position that the current ICAO Standard (90 metres) should remain as it is, and that the more stringent Recommendation of 240 metres should be followed if possible, and if not possible, equivalent mitigating measures should be taken, which could include arrestor beds. • Instrument Landing System (Navigation Systems Panel): ICAO proposed revised standards for the ‘typical’ size of Critical and Sensitive Areas for runways equipped with Instrument Landing System, but after ACI’s intervention, the proposed changes are being re-visited. • Flight and Flow Information (ATM Requirements and Performance Panel): ACI has ensured that airport constraints and collaborative decision-making were considered in the setting of standards. • Emergency Response for Incidents involving Dangerous Goods (Dangerous Goods Panel): ACI has been granted observer status and is now participating in the development of emergency response procedures to handle an accident or incident. in December 2009). ACI’s objective is to ensure that PANS Aerodromes and Annex 14 are complementary and consistent, especially for existing airports. Airport Design Working Group (Aerodromes Panel) ACI is chairing a sub-group which will review all airfield dimensions and design specifications ICAO High Level Safety Conference, March 2010 ACI World and ACI Regions are coordinating input to this important safety conference, as well as to the ICAO Triennial Assembly in September 2010, to ensure that airport needs are incorporated in any subsequent work items or recommendations. Working with industry partners Runway safety The Runway Safety Initiative, a cross-industry project led by the Flight Safety Foundation (FSF), has concluded with a report, published in June 2009 entitled “Reducing the risk of runway excursions” ACI was . responsible for the portion concerning airports and has distributed a copy of the FSF report to all airports in October 2009. All airports are encouraged to read the report attentively and implement the advice provided. Ground Handling ACI is in bilateral discussions with IATA about its ISAGO Audit programme for Ground Handlers, which is closely related to airport operators’ overall safety responsibility. ACI’s goal is to have airport operators present during an audit and be able to comment as well as have access to the draft report to be able to correct any factual errors. Airport-airline safety cooperation ACI takes part in two IATA committees related to safety, the Airside Safety Group and the Aircraft Recovery Task Force, where airport-airline cooperation is necessary. ACI has clarified the role of the aerodrome operator during disabled aircraft recovery operations. Next steps at ICAO PANS (Procedures for Air Navigation Services/ Aerodromes Study Group) ACI will participate in this group, which is tasked to develop global aerodrome operational procedures (work to start  security The vision: implement harmonized national and international security requirements at all airports, yet minimize inconvenience to passengers and shippers and disruption to airport service delivery. ACI promotes an internationally harmonized approach to airport security-related restrictions in order to reduce development of divergent policies at the national level, to facilitate smooth passenger flow at the airport and to lighten the financial burden that security measures represent for airports. Speaking out at ICAO ICAO AVSEC Panel meeting (April 2009), two positive outcomes for airports: • ACI opposed the introduction of the Security Management System (SeMS) concept as an additional regulatory requirement in ICAO Annex 17 prevailing against a strong , group of SeMS proponents. • AVSEC Panel heeded ACI concerns about uncoordinated lifting of restrictions on the carriage of Liquids, Aerosols and Gels (LAGs) in EU and USA in 2010, and ICAO has convened a workshop in Brussels in November to address the issue. ACI will participate in this workshop and is also a member of the special Secretariat Study Group; ACI World confers closely with ACI Regions on this issue. AVSEC Panel Working Groups ACI participation in the working groups ensures that the airport perspective is incorporated in setting the direction for new regulations and best practices. ACI is present in four working groups: Guidance Material; Training; Amendment 12 to Annex 17; the ICAO Comprehensive Aviation Security Strategy (ICASS). Issues at stake: Amendments to ICAO Annex 17 that are being considered include the screening of airport staff and vehicles; supply chain security programmes to protect air cargo; and new provisions designed to protect airport landside areas; most recent meeting in October 2009. The ICASS Working Group is developing strategic focus areas for ICAO in 2011-2016. This new strategy will go forward for approval and funding at the ICAO General Assembly in September 2010. Air Cargo Security Key concern surrounds new regulatory requirements in some countries to screen cargo transported on passenger aircraft, which would have a significant impact on airports, particularly with transshipment cargo. ACI is working with the ICAO AVSEC panel and IATA to ensure alternative approaches to 100% screening are also considered. In this respect, ACI will participate as an advisor in the IATA Secure Freight pilot project, which is scheduled to run in Q1-Q2, 2010, in Malaysia. Facilitation Panel ACI represents airport perspectives on two new facilitation working groups: • Passengers with Disabilities WG: New regulations on the facilitation of passengers with reduced mobility have been implemented in Europe and North America. ICAO will be looking at possible changes to Annex 9 (Facilitation) to reflect the new regulatory trend. • Supply Chain study group brings together the facilitation and security experts to develop a holistic, supply chain based approach to ICAO SARP’s in Annex 9 and 17 .  promoting airport excellence In today’s competitive industry, airport operators seek to satisfy customer expectations by providing top notch quality service and ensuring expert execution of safe, secure and environmentally viable operations. The outlook for future growth remains positive, despite turbulent economic times in 00 and 00, and our members need to prepare for the upswing and new demands on service delivery that will accompany that expansion. Our objective is to help members to perform to the highest levels, streamlining processes and gaining new operational efficiencies. ACI assists its members on many fronts in the quest of performance excellence. ACI World and ACI Regions have created many conference and committee opportunities for members to share best practices and network with peers. Targeted initiatives provide benchmarking and measurement tools; extensive training opportunities help build in-house ; development of new standards and recommended practices in the information technology modernize and streamline airport processes. customer service Improving service delivery: ACI Airport Service Quality (ASQ) Programme ASQ is the most comprehensive customer service benchmarking tool available to airports. It has continued to grow in the past year despite the current economic downturn – a strong sign that participants appreciate the programme benefits. • Main ASQ Survey Programme: net increase in the number of airports participating in the programme from 126 to 132 (12 airports dropped out for 2009, citing financial constraints, but 18 new airports have so far joined). The 2008 ASQ Awards ceremony took place at the ACI Europe Trading Conference, in Porto, 21 April • At the same time, the ASQ Regional Survey Programme for small airports has grown from 19 airports in 2008 to 27 airports in 2009. • ASQ Forums are a distinctive feature of the ASQ programme, setting it apart from other industry benchmarking and survey tools. member engagement in the benchmarking process and analysis continues to grow, with 200 participants taking part in 2009: Calgary in August (Americas Forum), and in September Paris (Europe Forum) and Singapore (joint Africa, Middle East and Asia-Pacific Forum). ASQ ASQ 0 • ASQ Assured Certification Programme, which provides a benchmark assessment of an airport’s service quality management approach against industry best practice, has 6 new airports members. Austin-Bergstrom International Airport was the first airport in North America to pass the ASQ Assured certification, following an assessment conducted in January 2009. The award was presented at the ACI North America Annual Conference in October. • ASQ Performance, launched in 2008, provides measurement and benchmarking of actual service delivered: 7 additional airports have joined the programme in 2009, bringing the total to 12. innovations in industry standards New ACI World Airport IT Standing Committee already at work To promote Information Technology (IT) at airports: this Committee has created three new groups under its oversight: • Web-Services Catalogue Working Group: to standardize airport webservices and Service Oriented Architecture (SOA) technologies • Airport Wireless Aggregator Task Force: to develop and update recommended practices for airport wireless technologies • Guidance Material Working Group: to define and review IT related best practice material, handbooks and implementation guides. Recommended Practice (RP), approved by ACI in Nov 2007 , is ready for implementation – formal publication of the CUPPS Technical Specifications, required for widespread implementation, is expected after completion of proving trials in 15 November 2009. IT IT • Aviation Information Data Exchange (AIDX) RP – Approved by the World Governing Board in Athens (Member Bulletin issued in February 2009) and expecting final publication of the new 9.1 schema. An implementation guide is under development • The Passenger Data Exchange (PADEX) project has achieved the first of its milestones: the development of the business requirements, together with IATA, to exchange passenger data contained in the Bar Coded Boarding Pass (BCBP), with applications that will facilitate passenger processes. Speaking out at ICAO To increase the use of Machine Readable Travel Documents (MRTDs) worldwide, ACI is actively involved in the ICAO Technical Advisory Group on MRTDs (TAG/MRTD). Recommended Practices developed by ACI in coordination with industry partners • The Common Use Passenger Processing Systems (CUPPS)  • The Fast Travel RPs: under development, and being coordinated with ACI North America’s Common Bag Drop & Self Tagging project and IATA’s Fast Travel team. Passenger flow and comfort As a long-standing participant in the cross-industry Simplified Passenger Travel Interest Group (SPTIG), ACI is concerned by a recent decision to merge the industry-wide SPT initiative with IATA’s Simplifying the Business (StB) programme, in a new project called Passenger Experience. ACI has concerns at the loss of the group’s independence and predominance of the airline perspective. However, ACI sees the opportunity to develop a coordinated industry approach to improving passenger facilitation and is seeking a stronger role in the new entity and governance structure. At this time, ACI continues to be actively involved in two IATA StB streams, to ensure that airport views and needs are taken into consideration: • Fast Travel, Common Use Self Service (CUSS) and Bar-Coded Boarding Pass (BCBP) working groups. • Baggage Improvement Project (BIP), in which IATA has begun to identify and approach airports which its members report have problems with lost or mishandled baggage. training Under the guidance of a newly established training steering group, representing all ACI Regions, ACI’s Global Training addressed global and regional challenges to better tailor course competencies, site locations and cost. The training portfolio addresses airport career needs from entry level to CEO, focusing on competency training. With a reorganization of the curriculum, training functions now concentrate on four areas: Airport Executive Leadership Programme (AELP); ACI and ICAO’s joint Airport Management Professional Accreditation Programme (AMPAP); a new lower management and operational supervisory staff diploma training programme; and e-learning through the Online Centre. Results for 2009: More than 965 participants worldwide, for over 50 class room courses administered worldwide, representing in excess of 3,800 student days. New features: Courses available in all five regions in different languages; launch of a new information and registration website in June 2009, including functional enhancements for automated registration and payment. 965 participants   New developments • Expansion of the Online Learning Centre to deliver the Internet accessible e-learning programme; future course development plans include regulatory and compliancebased material in cooperation with regional offices and airports. • Design of a new lower management and supervisory staff diploma training programme, which focuses on providing knowledge across key airport competencies and functional areas. .• Re-launch of Global Safety Network training, in all regions, making it more accessible and affordable. • Market validation for the joint ACI – ICAO AMPAP Programme which leads to the IAP (International Airport Professional) designation: ICAO State Letter issued to Regulatory Authorities worldwide in support of the programme; acceptance by the Business School of Toulouse, giving credit to AMPAP graduates for the School’s Aerospace MBA. • ACI participation in the ICAO task team to define the new Aviation Professional Profile to ensure that airport careers are included in industry’s future plans. • New training centres (India, Africa) to be activated by year end. ACI Fund for Developing Nations’ Airports Created by ACI members in 1992, the ACI Fund has delivered on average 2 to 3 seminars per year, has assisted deserving candidates with scholarship and regularly provided direct assistance and guidance to airports, for example in applying for World Bank funding. Airports and aviation organizations such as ICAO have generously supported the seminars by sending topical experts to lead and teach at the seminars. In 2008, the existing board strengthened its leadership incorporating greater regional representation in order to assure that the efforts of the Fund continue to meet regional needs. Fund seminars organized over the past 12 months were held in Casablanca, Atlanta, and Quito. The last seminar for the year will be held in Kuala Lumpur just prior to the World Annual Meeting, with the themes of airport development, communications and safety. Fund Board President George Muhoho (Nairobi) will preside. aci fund SEMINARS seminars  spreading best practices One of ACI’s stated objectives is to “maximize cooperation and mutual assistance among airports.” In practical terms, this means providing the opportunities for airports to share experiences and knowledge, as well as providing guidance handbooks that specify international standards and creating forums for the spread of best practice knowledge. The following are examples of how ACI is carrying out this portion of its mission. Safety best practices Promoting a global safety culture ACI World is working under the direction of the World Governing Board to promote safety compliance. A member survey is underway to measure airport interest for two alternative approaches under consideration: • compliance assessment, measuring current status, based on a simplified ICAO Annex 14 compliance checklist that would be used by independent auditors to produce a compliance and gap analysis report. • safety assurance, providing a tool to help airports measure where they are on the path of continuous safety improvement based on industry best practices, and leads to recommendations on implementing solutions as well as a certificate that acknowledges the status of the airport’s SMS implementation and airport management commitment. ACI Safety Summit in Beijing, held in November 2008, was organized jointly by ACI World and ACI AsiaPacific and hosted by Beijing Capital International Airport drawing strong attendance of over 200 delegates. Topics covered included ICAO’s initiatives with States, safety management systems, runway safety, safe airside operations, developments in airport safety technology, handling of recent accidents and incidents, wildlife hazard management, human factors and training in safety, and presentations on several new operational systems related to enhanced safety management at airports. Environment best practices Greenhouse Gas Emissions The ACI World Environment Standing Committee (WESC) is drafting a Guidance Manual on Airport Greenhouse Gas Emissions Management and will establish a compendium of case studies that illustrate the features of the specific airport initiatives. WESC has also prepared an update of the ACI Noise Rating Index. Some of the best progress to date on helping airports to measure and reduce their carbon emissions has been accomplished by ACI Europe with the launch in June 2009 of its institutionally-endorsed scheme Airport Carbon Accreditation. The scheme has been developed with the potential for application at a global level. ACI North America has also launched a set of ambitious environmental goals and an on-line database of sustainability practices. In both the Asia-Pacific and Africa Regions, new airport environmental liaison groups are being formed to share knowledge, promote best practice and liaise with the WESC.  Airport Green IT The new ACI World Airport IT Standing Committee in coordination with the Environment Standing Committee is developing best practice guidance material on the efficient use of IT at airports to increase power savings, reduce paper printing, and other IT initiatives that help airports to be friendlier with the environment. Airport Environmental Management Colloquium: promoting environmental understanding and best practice This seminar was organized for airports in Africa and the Middle East, with support of the ACI World Standing Environment Committee and hosted by Cairo International Airport. The 2-day event covered multiple topics: energy efficiency, water management, spill prevention, noise, wildlife and habitat management, recycling, waste management, local air quality, sustainability. Tailored to the region’s needs, the emphasis was building Environmental Management Systems through implementation of practical yet cost-effective solutions. The event was acclaimed by attendees as an excellent opportunity to raise awareness and extend knowledge of current affordable practices. Plans are now underway for a similar event to be held in Quito (October 2010) for ACI Latin America-Caribbean region members. non-member audiences. In 2008 and 2009 publications included the annual Airport Economics Survey 2008, shortterm revisions to the ACI Global Forecast in light of the economic downturn, the annual World Airport Traffic Report (2008), regular monthly reporting and a new quarterly traffic bulletin free to members. Guidance and handbook publications In addition to those publications mentioned in the report, ACI has issued the following: • Two revised chapters in Policy Handbook: safety and airport economics • Apron Markings and Signs Handbook • ACI Survey on Apron Incidents and Accidents (data 2006-2007) • Annual IT Survey (with SITA and Airline Business magazine) • Launch of new quarterly traffic bulletin And is currently preparing the following, with the input of ACI World Standing Committees: • Economics Survey 2009 • Supplement (EU and US changes) for Handbook on Airports and Persons with Disabilities • Security Management Systems guidance material • Revision of the Common Use IT Handbook • Safety Management Systems Auditing Best Practices Handbook • Emergency Preparedness Handbook Airport performance: airport traffic, financial and forecasting data ACI is the most authoritative source of data for airport traffic, economics and long-term forecasting. ACI World produces monthly and annual publications to disseminate this information to its members and external aci publications HANDBOOKS handbooks  networking and business opportunities World Business Partner Programme The driver behind this now wellestablished partner programme has always been to bring airports and aviation businesses together for mutual benefit. This year a new website was launched and the first issue of a newsletter Aviation Dialogue was widely distributed in October, with a focus on sustainability and increasing airport nonaeronautical revenue. To further enhance and grow the programme, this year the World Governing Board, ACI World, the ACI Regions and the World Business Partners Board reviewed the current organization and management to determine how they could increase the benefits to members. They concluded that greater regionalization of the programme would ensure that members fully profit from both global and regional venues and contacts with airports. Each ACI Region will now tailor the offering to the business characteristics of the region and will be responsible for building new membership, while continuing to encourage current crossregional and global activities and active participation in ACI Committees. This transition will be rolled out in 2010 under the direction of the World Business Partner Board. Events ACI events in 2009 and 2010 for all members, airports and WBPs and with special thanks to the host airports and WBP sponsors: 2 - 4 November: ACI World/ACI Asia-Pacific joint Annual Conference, Kuala Lumpur, Malaysia 17 - 19 November: ACI Latin America-Caribbean Annual Meeting, Salvador de Bahia, Brazil 8 - 11 December: 19th Annual Assembly, Regional Conference and Exhibition, Harare, Zimbabwe 23 - 24 February: ACI World – ACI Europe Airport Economics and Finance, Conference and Exhibition, London, UK 11 - 14 May: ACI Asia-Pacific Assembly, Regional Conference and Exhibition, Sanya, Hainan 16 - 18 June: ACI Europe 20th Annual Assembly, Congress and Exhibition, Milan, Italy 26 - 29 September: ACI North America 19th Annual Conference and Exhibition, Pittsburgh, USA 1 - 3 November: ACI World/Latin America-Caribbean World joint Annual Conference Bermuda Tailored products ACI provides a limited number of business facilitation services. AEROBIDZ is the on-line procurement portal that provides international access for airports tendering for development partners and potential suppliers eager to submit their proposals. This global access site provides a low-cost exchange mechanism that has steadily grown in usage and scope. Another product, WAYFINDER, is an on-line video product that targets passenger advance travel planning and on-site facilitation of their arrival and departure processes at airports. New developments on this product such as handheld, mobile applications are currently underway. Wayfinder subscribing airports are Toronto, Houston, Boston, Montreal and Portland.  5 regions  regions ACI North America Washington DC, USA President: Greg Principato 182 members 3 countries 362 airports ACI Europe Brussels, Belgium Director General: Olivier Jankovec 191 members 46 countries 409 airports - ACI Latin America-Caribbean Sao Paolo, Brazil Regional Secretary: Eduardo Flores 59 members 37 countries 181 airports ACI Africa Casablanca, Morocco Regional Secretary: Ali Tounsi 56 members 47 countries 203 airports ACI Asia-Pacific Hong Kong Regional Director: Maggie Kwok 97 members 48 countries 469 airports 1 voice  voice L - R: Greg Principato (President, ACI North America), Maggie Kwok (Regional Director, ACI Asia-Pacific), Olivier Jankovec (Director General, ACI Europe), Ali Tounsi (Regional Secretary, ACI Africa), Angela Gittens (Director General, ACI World), Eduardo Flores (Regional Secretary, ACI Latin America-Caribbean)  ACI: five regions, one voice for airports This has been a pivotal year for ACI as your airport association. A special committee, appointed by the World Governing Board, completed its review of the ACI Constitution and proposed modifications intended to strengthen our organizational structure and the way in which we coordinate and deliver member services. The underlying philosophy defines ACI as a federation of five strategically aligned regions, each of which has the primary responsibility for providing or arranging for services to its member airports and business partners. The ACI World office has the primary responsibility for representing member interests at a global level, coordinating the positions and advocacy activities of regions, and providing strategic and tactical data and information as necessary to achieve desired results. To maximize our effectiveness, the ACI World and regional offices coordinate their branding and external communication endeavours to ensure that ACI is recognized as the airport industry leader, a credible source of information and insight, and the united voice of airports. In the interest of efficiency and effectiveness of our member services, the ACI regions and ACI World reach consensus on which services are best managed and rolled out globally and which ones remain regional or cross-regional endeavours. The overarching objective is to maximize well-tailored services to our members, adapting programme dynamics and ACI oversight based on our experience, member feedback and evolving market needs. Many examples demonstrate this evolution. As mentioned earlier in this report, the World Business Partner programme will be transitioned to regional management in 2010. The Airport Service Quality programme, on the other hand, remains centrally managed by ACI World but incorporates greater emphasis on ASQ regional forums. ACI training is being reformatted to ensure that members find affordable course offerings readily available in their regions, and this model is being promoted with full support from the regional offices. At the same time, the regions frequently develop and launch new initiatives for their members that have potential for global adaptation. One example is Airport Carbon Accreditation, developed and launched by ACI Europe this year, which could well serve as a basis for application in a global context. Each action seeks a better alignment of global and regional needs, and the net result is creating added value for our members. The following section of the Annual Report 2009 highlights key regional issues and corresponding initiatives that each ACI Region has pursued under the guidance of their Regional Boards. The topics presented are exemplary highlights, not a comprehensive list, and readers are encouraged to visit each of the ACI Region’s websites for full information on actions that defend member needs and cooperative efforts with partners in aviation, government and regulatory organizations that enhance airport business operations in their respective regions.  aci africa African nations value airport infrastructure as a valuable platform for contributing to world market integration, further business development and increased economic stability. Safe and secure operations that meet the highest international standards, environmental compatibility and improved customer care are thus central priorities for the Region’s airports. To help members meet those goals, ACI Africa focuses its efforts in three areas: crossindustry cooperation for the implementation of ICAO standards, expanded training opportunities, and strengthening the voice of ACI Africa in communicating airport needs to key stakeholders in the Region. Collaboration with industry partners Safety ACI Africa has multiplied participation in the cross-industry actions, carrying forward on work established with ICAO on three key issues: the Industry Roadmap for Aviation Safety, the ICAO Global Aviation Safety Plan, and the Comprehensive Regional Implementation Plan for Aviation Safety in Africa (AFI Plan). ACI representatives attended the special AFI RAN meeting held in Durban, South Africa late in 2008. Follow-up to the meeting includes an assessment of safety training strategies through a Working Group of Training Experts (TEWG) led by ICAO and the African Civil Aviation Commission (AFCAC). ACI Africa and the African airlines association AFRAA have been invited to participate in the TEWG. Security On security issues ACI is also increasing its involvement with the ICAO offices and other key aviation bodies in Africa through joint work on the African Civil Aviation Security Roadmap. ICAO has observed through its universal security audit programme that in many African nations the compliance rates are lower than the global average. ACI will work with partners in the region to help ensure that a coordinated plan of action is developed to address these shortfalls. ACI Africa Regional Secretary Ali Tounsi ACI Africa Board Chairman George Muhoho (Kenya Airports Authority, Kenya) Training Cooperation between ACI Africa and ACI World’s Global Training is progressing well, led by ACSA’s training centre in Johannesburg, South Africa, courses in Egypt, and the Online Centre training launched in Ghana. Seven courses have been delivered in different fields of activity this year. The number of participants trained was 125, representing 545 student days, which is an increase of 25 percent compared to the original 2009 target. ACI is in negotiations to open a third centre that will address the needs of French speaking members in the region. ACI Africa Executive Committee First Vice President Monhla Hlahla (Airports Company South Africa) Second Vice President Pascal Komla (SALT , Togo) Strengthening the voice of ACI Africa A new Regional Secretary joined ACI Africa in July. Ali Tounsi, an experienced airport director and operations manager, previously served as president of the ACI Region’s safety, security and facilitation working group and as a member of ACI Africa Regional Board. In collaboration with ACI World, he plans to initiate new administrative and financial management procedures for the regional office, designed to improve regional office performance, to bring greater autonomy in management and to put in place a rigorous monitoring for the Region’s budget. In August, Mr Tounsi delivered a keynote speech at the 15th Aviation & Allied Business Leadership Conference, held in Ethiopia – an excellent opportunity to promote ACI Africa views and present the Region’s vision for airports to many key stakeholders from major aviation and government organizations. Treasurer Papa Diery Sene (Aéroport International Leopold Sedar, Sénégal) Secretary Ali Tounsi (ACI Africa) Chantal Lidji-Badinga (Societe Anonyme Aéroport de Libreville, Gabon) Ibrahim Mana’a (Egyptian Airports Company, Egypt)  aci asia-pacific - The ACI Asia-Pacific region encompasses several of the fastest growing aviation markets worldwide. Dynamic hubs across the region and new emerging markets are successfully linking aviation growth to national economic stability. Until the onset of the global economic downturn, many countries in the region saw double-digit increases in traffic. New airports, new routes and new carriers characterize the region and will drive the inevitable rebound. Advocacy Over the past year, and in tandem with ACI’s growing role at ICAO headquarters, the AsiaPacific region has been cementing a stronger relationship with the ICAO Regional Office in Bangkok, especially in the areas of aviation security and operation safety. The regional office has also networked extensively and interacted with different industry groups in the region so that our views are well communicated to other stakeholders of the aviation industry. ACI Asia-Pacific Regional Director Maggie Kwok By expanding the Region’s committee work, ACI Asia-Pacific has increased support to members on policy issues. The Regional Operational Safety Committee and the Aviation Security Committee have made valuable contributions in the formulation of ACI positions and best practices. The Region is also launching two new liaison groups to support the airport IT developments and promote aviation environmental protection initiatives in the Region. Excellence As the fastest growing Region, staff training and knowledge exchange amongst airports are top priorities in the Region. The ACI Global Training team, in conjunction with the regional office, has provided custom-designed airport training courses in order to prepare them for tomorrow’s challenges. A service quality training course for Shanghai Airport Authority was well received by the airport management staff. Three Delhi Airports in India requested a joint training course on airport operational safety and efficiency, with 60 staff attending. Additional training opportunities have been provided for members this year. In Dubai three courses were offered, covering airline management, safety management systems and airport public relations. In Korea, Incheon International Airport hosted a session on Airline Management for Airport Professionals. A new initiative, the “ACI Asia-Pacific Young Executive of the Year” Award, was launched this year. This new initiative provides a unique opportunity for members to seek out and showcase the talent of their young executives. The candidates must demonstrate insight and analysis of the issues and submit a paper which suggests creative and innovative solutions, and the winner is selected by a panel of judges. Assistance Mutual assistance efforts are multiplying in this diversified region, where some airports have achieved world class recognition while others are still striving to reach that high performance level. To assist the smaller airports, the regional office has introduced three financial assistance programmes to pursue the e-learning course, the ACI Global Safety Network Diploma and the Airport Study Tour. Additionally in September 2009, the Asia-Pacific Board extended the programme to provide financial assistance to airports from least developed countries to attend the World/AsiaPacific Assemblies in Kuala Lumpur, covering air fare and accommodation cost for those that qualified. The regional office will continue to expand the scope of service in the years ahead. Member events Members took advantage of the conference incentive programme and our events held during the period were very well attended, including in addition to joint ACI World and ACI Asia-Pacific events: • 22-24 October 2008, 6th ACI Asia-Pacific Small Airports Seminar, (Guam, USA) • 28-30 March 2009, 3rd ACI Asia-Pacific Human Resources Best Practice Seminar (Dubai, UAE), including the ACI Asia-Pacific CEO Forum ACI Asia-Pacific Board Chairman Max Moore-Wilton (Sydney Airport, Australia) ACI Asia - Pacific Executive Committee First Vice President Gregory C. Moix Jr. (City and County of San Francisco, USA) Second Vice President Tan Sri Bashir Ahmad Abdul Majid (Malaysia Airports Holdings Berhad, Malaysia) Second Vice President HH Prince Turki Faisal Al Saud (General Authority of Civil Aviation Saudi Arabia) Secretary - Treasurer Dennis Chant (Queensland Airports Limited, Australia) Past President Ghanem Al-Hajiri Sharjah Airport Authority, UAE) 0 aci europe Dramatic falls in passenger and freight traffic forced European airports of all sizes to review their capital expenditure and implement severe cost cutting plans this year. Combined with the European Union’s proactive policy on Climate Change, the two highest priorities for ACI Europe in 2009 were economics and environment. Economics A first Crisis Report was released by ACI Europe in February 2009, followed by a comprehensive crisis relief strategy paper Empowering Europe’s Airports to Boost Economic Recovery, calling for 5 key measures at EU and national level as immediate crisis relief actions. A second updated Crisis Report was released in October 2009. These reports have been used for advocacy activities with all EU institutions. Airport capacity Long-term, Europe continues to face a severe airport capacity crunch by 2030. ACI Europe made significant progress in the development of a more active policy on Airport Capacity at EU level, having secured the recognition of airport capacity as one of the key issues to be addressed to ensure the success of the Single European Sky (SES) project, which aims at reforming and modernizing the European ATM system. ACI Europe is actively engaged in the EU Observatory on Airport Capacity and also closely involved in the development of SESAR - the technological research, development and deployment programme supporting the SES project. Environment and Airport Carbon Accreditation After two years of development, including a piloting phase at various airports, ACI Europe successfully launched Airport Carbon Accreditation at its 19th Annual Congress in Manchester in June 2009. The institutionally-endorsed scheme assesses and recognizes airports’ efforts to manage and reduce CO2 emissions within their direct control. It also takes into account their collaborative efforts with airlines, air traffic controllers, ground handlers and others on the airport site. At launch, more than 30 airports in 11 countries, accounting for 26 percent of European passenger traffic committed to become Airport Carbon Accredited. The scheme is overseen by an independent Advisory Board made up of representatives of the European Commission, ECAC (European Civil Aviation Conference), EUROCONTROL, the United Nations Environment Panel (UNEP), WWF Europe and the Centre for Aviation and Environment at Manchester Metropolitan University. In parallel, ACI Europe jointly established an Action Plan with EUROCONTROL, CANSO and IATA for the implementation of ground-related efficiency procedures between industry stakeholders. These combined initiatives aim to reduce CO2 emissions by nearly 1 million tonnes, by 2013. Security ACI Europe is involved in the European Commission’s development of a roadmap for removing the current ban on LAGs. ACI Europe has also established a joint industry initiative on aviation security with the Association of European Airlines (AEA) focusing on strategy and future developments. Safety The European Agency for Safety in Aviation (EASA) is now responsible for all safety regulation and certification of airports in the EU. ACI Europe is working closely with EASA on the development of European rules in this regard. Small and Medium Size Airport Action Group (SMAG) ACI Europe has continued to develop SMAG as the forum for networking, benchmarking and policy formulation dedicated to regional airports. SMAG now comprises more than 130 airports. In particular, ACI Europe is seeking more flexible EU rules allowing regional airports to grant start-up aid for the development of new routes. It has also secured custom-made security requirements suited to the operational specificities of these airports. ACI Europe Director General Olivier Jankovec ACI Europe Board Chairman Ad Rutten (Schiphol Group, Netherlands) ACI Europe Executive Committee Vice President François Rubichon (Aéroports de Paris, France) Vice President Stefan Schulte (Fraport AG, Germany) Vice President Declan Collier (Dublin Airport Authority, Ireland) Treasurer Jürg Rämi (EuroAirport Basel Mulhouse Freiburg, Switzerland) Immediate Past President Yiannis Paraschis (Athens International Airport, Greece)  aci latin america-caribbean Despite the combination of economic crisis and the Influenza A virus outbreak, which severely impacted several airports, Latin America remains one of the fastest growing regions worldwide. The office was relocated to Brazil this year and ACI Latin America-Caribbean (ACI LAC) thanks ASUR for its invaluable support to the regional office from 2004 until 2008 in Merida Airport, Yucatan, Mexico. Since the official opening of the new regional office on 30 March 2009, in Sao Paulo, Brazil, now hosted by INFRAERO, ACI LAC has been implementing all member activities, services and information from the new location. Advocacy - Regulatory, Economics, Health Work with the Latin America Civil Aviation Commission (LACAC) on airport issues in the region includes Airport Regulation, Airport Concession, Airports and Environment and Airports Service (Duties and Rights of airport users – passengers and airlines). Serving on a special LACAC committee to draft suggested changes to the Manual on Airport Regulation, ACI LAC successfully presented new approaches to achieve a much more balanced and realistic approach. ACI LAC is also participating with the LACAC Expert Committee members to review the additional LACAC agenda issues. In parallel, ACI LAC regional committees’ activities have continued working particularly in the areas of regulatory, legislative and economic issues. Health was equally a key concern this year. ACI LAC coordinated between a number of Mexican airports regarding their response to Influenza A H1N1, and also translated ACI World materials and distributed them to airport members in the Region. Training across the Region During 2008 and 2009, ACI LAC successfully organized and delivered numerous member seminars: in Argentina - Crisis Management; Colombia - Airport Legislation; Costa Rica - Airport Legislation and Privatization; Ecuador - Safety Management Systems; Honduras; Jamaica - Airport Operations; Mexico - Airport Commercial Management; Peru - Airport Design; and Trinidad and Tobago - Airport Security Planning and Airport Emergency. ACI LAC also works in close cooperation with ACI World’s Global Training for the delivery of training seminars in the Latin America-Caribbean region through the ACI Training Centres in Panama and Trinidad and Tobago. Communication with members By the last trimester of 2009, the Region will begin distribution of a new daily/weekly information service to its members focusing on airport news and aviation information in the region. Events The ACI LAC region has participated in several regional events to present and defend airport interests: • Member of the Board to the First Regional Aviation Safety Group/Pan American (RASGPA/01) • Co-sponsor of Routes Americas 2009, in Cancun • LACAC events: * Seminar on Economic Aspects at Airports and Air Navigation Services, hosted by Guatemala Civil Aviation Authority; * Seminar on Air Transport/Airports, hosted by Guatemala Civil Aviation Authority (speaker); * LACAC Expert Committee meetings, in Panama and Dominican Republic • National Inspectors Course (AVSEC) organized by ACI LAC, private airport groups in Mexico and ICAO Regional Office in Mexico • ACI LAC Joint Executive Committee and Regional Board Meeting, in Cayman Island with a joint Board meeting with IATA / ALTA (Latin American Airline Association) representatives • Co-sponsor and participant at the World Airports Lawyers Association Forum, hosted by Ciudad Real in Spain. ACI Latin America Caribbean Regional Secretary Eduardo Flores ACI Latin America-Caribbean Board Chairman Miguel Southwell (Miami Dade County Aviation Department, USA) ACI Latin AmericaCaribbean Executive Committee First Vice President Jorge Lukowski (Aeropuertos Argentina 2000 SA, Argentina) Second Vice President Rafael Franco (ECASA, Cuba) Third Vice President Earl Richards (Airport Authority of Jamaica) Secretary Rafael Flores (Aeropuerto Int de Tocumen SA, Panama) Treasurer Fernando Bosque (MBJ Airports Ltd, Jamaica)  aci north america ACI North America (ACI NA) serves its members in four key areas: advocacy, education, expertise and analysis, and communications. Topics that have shaped its agenda in 2009 include FAA re-authorization, the US government stimulus package, economic deregulation of airports, screening procedures and regulations, rising environmental awareness, air traffic control congestion, and new airline pressures on airport rates and charges. Advocacy: Advancing the industry’s agenda Airport project financing: ACI NA advanced proposals that reduce economic regulation of airports in ways that support improvements in airport infrastructure and technology. Action this year includes successful lobbying for the US re-authorization bill and the spending provisions of the government stimulus package ($1.1 billion), and creation of the ACI NA task force on future economic deregulation of airports in the US. H1N1 Response: Since last spring ACI NA has been coordinating with senior government agency officials to provide guidance to member airports on federal programmes to respond to the H1N1 outbreak. Meeting with US government officials to discuss the impact on the travel and tourism sector, ACI NA and the airlines urged them to join the DOT in making public statements that travel is safe and that healthy passengers should not cancel trips. ACI NA proactive efforts on preparedness include developing and distributing airport and aviation specific guidance to key players. Environment: ACI NA and its Board adopted a slate of environmental goals and an industry position statement aimed at improving the industry’s already proactive record of environmental accomplishments. Joint work with FAA and members resulted in a set of sustainability initiatives for airports released at the ACI NA annual meeting 2009. Air traffic control modernization: ACI NA has been instrumental in promoting the essential role that airports need to play in the on-going development of the FAA’s Next Generation Air Transportation System (NextGen) and ensuring that airports have a voice in critical decisions. Promoting excellence in professional development ACI NA conferences and seminars deliver high-quality education experiences for members across the industry. From July 2008 to June 2009, over 3,700 attendees heard top-level speakers at more than 20 conferences on issues timely and unique to airport executives. The ACI NA Annual Conference & Exhibition attracted 1,800 delegates and exhibitors representing more than 100 airports throughout the US and Canada, and over 100 companies showcased their products and services at the exhibition. Research, analysis and expertise ACI NA’s economic affairs and research team collects and tracks the latest industry news and statistics, including the ACI NA Capital Needs Study and Benchmarking Program. The annual benchmarking survey collects operational and financial performance metrics among member airports, allowing directors to assess their operation against their peer airports and identify best practices to improve efficiency. Of importance in 2009 was the ACI NA survey on the Alternative Minimum Tax (AMT) that collected information on how airports expect the AMT legislation would affect their operation. The data helped formulate the winning strategy for briefing public officials and creating backgrounders that ultimately led to AMT reform in the stimulus bill. Communications: telling the airport story Through targeted media outreach, ACI NA organizes individual and group briefings between reporters and staff experts to increase, influence and improve news coverage of issues in government affairs, security, technology, environment and business and operations. The department also has created a quick-response system for developing and approving organizational positions to enable ACI NA to respond immediately to breaking news about the industry. ACI North America President Greg Principato ACI North America Board Chairman G Hardy Acree (Sacramento County Airport System, USA) ACI North America Executive Committee First Vice Chair G. Hardy Acree (Sacramento County Airport System, USA) Second Vice Chair Frank Miller (City of San Antonio Aviation Department, USA) Secretary-Treasurer Thella Bowens (San Diego County Regional Airport Authority, USA) Immediate Past Chair John D Clark III (Indianapolis Airport Authority, USA)  world governing board Chair James C Cherry, FCA (Aéroports de Montréal) Vice chair Max Moore-Wilton (Sydney Airport) (Tampa International Airport) Treasurer Louis E Miller Immediate past chair Ghanem Al-Hajri (Sharjah Airport Authority) africa Pascal Komla (SALT – Togo) (Airports Company South Africa) Monhla Hlahla (Kenya Airports Authority) George Muhoho asia-pacific Tan Sri Bashir Ahmad Abdul Majid (Malaysia Airports Holdings Berhad) HH Prince Turki Al Saud (General Authority of Civil Aviation Saudi Arabia) (Airports Authority of India) VP Agrawal (Queensland Airports Limited) Dennis Chant (Beijing Capital International Airport Co, Ltd) Zhiyi Dong (San Francisco International Airport) Gregory C Moix Jr. Max Moore-Wilton (Sydney Airport) europe (Dublin Airport Authority) Declan Collier (Munich Int Airport) Michael Kerkloh Javier Marín (Aena) (Athens International Airport) Yiannis Paraschis  (Dubrovnik Airport) Tonci Peovic (Schiphol Group) Ad Rutten Stefan Schulte (Fraport AG) latin america-caribbean (Aeropuertos Argentina 2000 SA) Jorge Lukowski Rafael Franco (ECASA) (Miami Dade County Aviation Department) Miguel Southwell north america (Sacramento County Airport System) G Hardy Acree James C Cherry, FCA (Aéroports de Montréal) (Indianapolis Airport Authority) John D Clark III, AAE (Broward County Aviation Department) Kent G George, AAE Frank Miller (San Antonio Airport System) (Tampa International Airport) Louis E Miller (Sarasota-Manatee Airport Authority) Fredrick J Piccolo, AAE Randall H Walker (Clark County Department of Aviation) world standing committee Airport Information Technology World Standing Committee Chair: Kees Jans (Amsterdam) Economics Standing Committee Chair: Leo Fermin (San Francisco) regional advisors africa Ibrahim Mana’a (Egyptian Airports Company) Chantal Lidji-Badinga (Société Anonyme Aéroport de Libreville) europe Geoff Muirhead (The Manchester Airports Group) latin america-carribean Héctor Navarrete Muñoz (Asur – Aeropuertos Del Sureste) Ricardo José Da Rosa Rodrigues (INFRAERO) north america Benjamin R Decosta (Hartsfield – Jackson Atlanta International Airport) Patrick S Graham (Savannah-Hilton Head International Airport) world business partner observer Catherine Mayer (SITA) Environment Standing Committee Chair: Emanuel Fleuti (Zurich) Facilitation and Services Standing Committee Chair: Azmi Murad (Malaysia) Safety and Technical Standing Committee Chair: John D. Clark III (Indianapolis Airport Authority) Security Standing Committee Chair: Tim Anderson (Minneapolis/St. Paul)  ACI World | PO Box 16 | 1215 Geneva - 15 Airport | Switzerland Tel: +41 22 717 8585 | Fax: +41 22 717 8888 | [email protected] | ACI ICAO Bureau | Suite 4130 | Tour de la Bourse | 800 Rue du Square Victoria | Montreal | Quebec, H4Z 1J2 | Canada Tel: +1 514 394 7321| Fax: +1 514 394 7356 | [email protected] ACI Fund for Developing Nations’ Airports | PO Box 16 | 1215 Geneva 15 - Airport | Switzerland Tel: +41 22 717 8585 | Fax: +41 22 717 8888 | [email protected] ACI Africa | c/o Academie Int. Mohammed VI de L aviation Civile | Aeropole Mohammed V | Nouasseur | Casablanca | Morocco ’ Tel: +212 520 300 880 | Fax: +212 20 300 882 | [email protected] | ACI Asia-Pacific | Unit 5, 2/F Airport World Trade Centre | 1 Sky Plaza Road | Hong Kong International Airport | Hong Kong , Tel: +852 2180 9449 | Fax: +852 2180 9462 | [email protected] | ACI Europe | 6 Square de Meeûs | 1000 Brussels | Belgium Tel: +32 2 552 0978 | Fax: +32 2 502 5637 |[email protected] | ACI Latin America-Caribbean | Guarulhos Int Airport | Passenger Terminal 2 Wing D | 07190-100 | Guarulhos, Sao Paolo | Brazil Tel: + 55 11 2445 3005 | Fax: + 55 11 2445 3480 | [email protected] | ACI North America | 1775 K Street, NW-Suite 500 | Washington, DC 20006 | United States of America Phone: +1 202 293 8500 | Fax: +1 202 331 1362 | [email protected] |