When you need a quick, convenient and cost-effective way to communicate with employees, colleagues and clients – around the corner, across the country or on the far side of the globe – audio conferencing solutions from Bell make smart business sense. There’s no special equipment required. In fact, it’s as easy as picking up your phone.
Complete support for managing large calls or events
If you have many participants or are holding a large event, the Event option is the ideal solution. Not only does it offer the highest level of support and the most comprehensive suite of features available, it’s also easy-to-use. You have the benefit of dedicated Operator support for the entire call to ensure that everything runs smoothly, and to manage features such as Q&A. You can choose to have the Operator dial out to participants or greet those who dial in, and introduce all attendees. Reservations are required and can be made 24/7.
Total flexibility for regular, frequent or last-minute meetings
This pay-per-use service is the ideal way to conduct a conference call whenever you want – without having to book your call in advance. You just use your dedicated dial-in numbers and conference ID anytime you want to conduct a call. While you don’t need an Operator, help is available upon request. Plus, a selection of features can be activated and de-activated easily using your Touch-Tone™ phone.
Our conferencing specialists can help you by:
• Hosting information sessions to familiarize you with all available options • Developing customized information packages to help you educate your staff and encourage the most cost-effective conferencing usage • Creating and retaining your customer profile to simplify the reservation process
Delivers a professional set-up and start
An Operator-assisted conference call offers a full suite of features that are managed by the Operator during the call. The Operator can either dial out to participants or greet those who dial in, and introduce all attendees. This service is easy-to-use, and Operator assistance is available upon request. Reservations are required and can be made 24/7.
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Announce late callers Bilingual service Communication line Conference recording Conference viewer Confirmation Entry & exit tones Express Entry Instant replay Lecture Mode Line mute Music on hold Participant list Participant screening Pre-notification Q&A Roll Call Security Lock Self-registration Sub-conferencing Tape playback Transcription Translation Vote polling √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √
Operator handled Operator-assisted
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Description of features
Announce late callers Bilingual service Communication line Upon your request, late participants will be announced as they are entered into the conference. All of our services are available in both English and French. During your Event conference call, we can provide important real-time information about your call, including the number of participants and the number of questions in the queue. You can ask the Operator to record your conference call on tape or CD, for your permanent records. A convenient visual tool that helps you manage your participants more effectively. You can view and sort the participants that join your conference call, print and save participants lists, poll your participants and more. Upon completing your reservation, we can fax or e-mail a confirmation of your call logistics. Distinct entry and exit tones announce the arrival and departure of each participant. Your participants are prompted to record their details prior to entering the call. After call, the Operator transcribes the details and sends them to moderator. Create a special telephone-accessible recording of your call. People who missed the call can dial in at their convenience, using a special access number, and listen to the call. Conduct a lecture style conference. All participants are placed into listen-only mode while the moderator is speaking. If the telephone you are using does not have a mute button, you can mute and un-mute using your Touch-Tone telephone. Your participants listen to music while waiting for the call to begin. We can fax or e-mail a list of conference participants to you, following the completion of your call. Control who can join your call through the use of passcodes or have our Operators screen participants before placing them into the call. We can contact your conference participants to remind them of the date and time of the call. Effectively manage a question and answer period. One of our Operators will instruct participants on how to queue up for questions, and will introduce each questioner.
Conference recording Conference viewer
Confirmation Entry & exit tones Express Entry Instant replay Lecture Mode Line mute Music on hold Participant list Participant screening Pre-notification Q&A
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Description of features (continued)
Roll Call Keep abreast of who and how many participants are on your call. On reservationless calls, participants are announced by name or entry tone as they join the call. On Operator handled calls, our Operators can perform a roll call to confirm participant attendance. The moderator can secure the call to prevent the Operator and additional participants from joining the call. A Web-based tool that allows your participants to pre-register for your call. Know in advance who plans to attend your call and cut down on the pre-conference administration. Break away from the main call before, during or after your conference to privately discuss strategies or next steps. Any previously recorded tape you provide – e.g. your last radio commercial – can be played during your conference. Retain an accurate account of call proceedings without having to take the notes yourself. We will transcribe your call and send you a copy via e-mail or fax. Your call will be simultaneously translated into virtually any language you choose. Conduct a poll by having your participants respond to a set of pre-determined questions through their Touch-Tone telephones. The results of your poll will be faxed or e-mailed to you after the call.
Security Lock Self-registration
Sub-conferencing Tape playback Transcription Translation Vote polling
1 800 667-3678
Conferencing solutions provided by Bell Conferencing Inc. Certain conditions and restrictions apply. For full details go to www.bell.ca/terms and see Unregulated Services. Touch-Tone is a trade-mark of Bell Canada.