Transcript
Titan Industries is the organization that brought about a paradigm shift in the Indian watch market when it introduced its futuristic quartz technology, complemented by international styling. With India's two most recognized and loved brands Titan and Tanishq to its credit, Titan Industries is the fifth largest integrated own brand watch manufacturer in the world. The success story began in 1984 with a joint venture between the Tata Group and the Tamil Nadu Industrial Development Corporation. Presenting Titan quartz watches that sported an international look, Titan Industries transformed the Indian watch market. After Sonata, a value brand of functionally styled watches at affordable prices, Titan Industries reached out to the youth segment with Fastrack, its third brand, trendy and chic. The company has sold 150 million watches world over and manufactures over 15 million watches every year. With a license for premium fashion watches of global brands, Titan Industries repeated its pioneering act and brought international brands into the Indian market. Tommy Hilfiger, FCUK, Timberland & Police as well as the Swiss made watch – Xylys owe their presence in the Indian market to Titan Industries. Entering the largely fragmented Indian jewellery market with no known brands in 1995, Titan Industries launched Tanishq, India's most trusted and fastest growing jewellery brand. Gold Plus, the later addition, focuses on the preferences of semi-urban and rural India. Completing the jewellery portfolio is Zoya, the latest retail chain in the luxury segment. Titan Industries has also made its foray into eyewear, offering a variety of differentiated products to the end consumer consisting of frames, lenses, contact lenses and accessories. Frames are available in both international brands (Levis, Esprit, Hugo Boss etc.) and in-house brands – Titan, Eye+ and Dash which is an offering for children. The company has leveraged its manufacturing competencies and branched into precision engineering components & sub-assemblies, machine building & automation solutions, tooling solutions and electronic subassemblies. With over 930 retail stores across a carpet area of over 12,50,000 sq. ft. Titan Industries has India‟s largest retail network spanning over 165 towns. The company has over 360 exclusive „World of Titan' showrooms and over 135 Fastrack stores. It also has a large network of over 700 after-sales-service centres. Titan Industries is also the largest jewellery retailer in India with over 140 Tanishq boutiques and 2 Zoya stores, over 30 Gold Plus stores. It also sports over 200 Titan Eye+ stores. Backed by over 6,000 employees, two exclusive design studios for watches and jewellery, 10 manufacturing units, and innumerable admirers‟ world over, Titan Industries continues to grow and set new standards for innovation and quality. The organization is all geared to repeat the Titan and Tanishq success story with each new offering.
Products
Titan Industries, best known as India's pioneering manufacturer of quartz watches, has also etched a niche for itself in some of the most competitive spaces in the fashion industry such as jewellery and eyewear. Precision engineering is another area of specialization that Titan Industries is proud of. Watches: Being the world's fifth largest integrated own brand watch manufacturer, Titan Industries has created and sold more than a 150 million pieces the world over. With a production rate of over 15 million watches per annum and a customer base of over 135 million globally, Titan Industries owns manufacturing and assembly operation centres in Hosur in Tamil Nadu , Dehradun, Roorkee, Pantnagar in Uttaranchal and an Electronic Circuit Boards (ECB) plant in Goa, all in India. Capturing the important market segments and the changing fashion trends, Titan Industries has brought forth four core watch brands: • Titan which is designed for the mid-premium segment • Fastrack which is crafted to fit the trendy fashion space with a focus on the youth • Sonata which is created for the mass market and has emerged as India‟s largest selling watch brand • Xylys which is fashioned for the premium market, aiming at the connoisseur and new -age achiever
The Titan brand architecture comprises several sub-brands, each of which is a market leader in its own space. Notable among them are: Titan Edge, Titan Raga, Nebula and several other collections like Zoop, Orion, Purple, Obaku, Automatic, Tycoon, Bandhan, Octane and the HTSE series. The Titan brand portfolio owns over 60% of the domestic market share in the organized watch market. Titan Industries' pride possession, a world-class design studio for watches and accessories, is the place where some of the most coveted creations have been conceptualized. Exclusive World of Titan and Fastrack showrooms and over 12,000 outlets in more than 2,554 cities in India make these much-sought-after watches available to the buyers. The watches are also offered internationally in 32 countries, with a special focus on the Middle East and Asia Pacific regions. Helios, India's multibrand watch retailer offers an unmatched range of the latest designs across 30 international brands in addition to Titan brands. The after-sales service, a benchmarked operation with a large network of exclusive service centres spread across the country, is one of the operation units with one of the fastest turnaround time in the world. Jewellery:Following the suit of time products, Titan Industries‟ Tanishq has been India‟s largest, fastest growing and most popular jewellery brand. Tanishq offers a premium range of gold jewellery studded with diamonds and precious, semi-precious stones in various hues in 18 kt and a wide range of plain gold jewellery in 22 kt pure gold. Platinum jewellery also forms part of the product range. Gold Plus retails plain gold jewellery offerings with designs specifically created for the semi urban and rural Indian market and offers unique designs crafted with diamonds, American diamonds and other precious stones. Zoya offers premium studded jewellery catering to the needs of the elite. The enchanting jewellery patterns originate in the well-equipped exclusive jewellery design studio of Titan Industries. Eye wear:Titan Eye+ offers a variety of differentiated products to the end consumer consisting of frames, lenses, contact lenses and accessories. Frames are available in both international brands (Levis, Esprit, Hugo Boss etc.) and in-house brands – Titan, Eye+ and Dash. Customers are offered a unique browse-select-buy format where all products are accessible, using world class equipment for zero-error eye testing by qualified optometrists trained at Sankara Netralaya, a renowned eye hospital in South India and style consultants to help buyers make the right choice of frames and lenses. Precision Engineering: The division‟s products span precision engineering components & sub -assemblies, machine building & automation solutions, tooling solutions and electronic sub-assemblies. The division is ISO 9001:2000 and ISO 14001:2004 certified. Additionally, the unit catering to the aerospace segment is AS 9100B certified and the unit catering to automotive segment is TS 16949 certified. The unit has recently been selected for the National Aerospace and Defence Contractors‟ Accredita
Awards & Accolades
Over the years Titan Industries has received several prestigious awards and distinctions. Some of the recent and most noteworthy recognition's are: Corporate • Bhaskar Bhat, MD receives the “CEO of the Year” award at the 2012 Business Standard Annual Award in March 2013 • Titan is one of the ten winners of International Innovation Competition organised by Management Innovation Exchange (MIX) in association with Harvard Business Review and McKinsey in February 2012 • Best Company Governed Award 2012 by the Asian Centre for Corporate Governance & Sustainability • Titan Industries Awarded the “Fabulous 50” company award by Forbes Asia in December 2012 • Titan Industries wins the Client of the year award at the Campaign India Digital Media Awards 2012 • Titan Industries Wins 3 awards at the ET Retail Awards 2011 • Bhaskar Bhat, MD awarded the “ET retail personality of the Year” at ET Retail Awards 2011 Watches
• Titan designer, Mahendran C, wins the Red Dot design award for Edge skeletal in March 2013 • Titan HTSE wins best marketing Campaign award at Watch World Awards 2012 organised by Chitralekha group • IAMAI Digital Media Awards: Gold Awards for Titan & Fastrack in February 2012. •Brand Trust Report Card(2012) : Titan Is 12th most trusted across categories, Fastrack is 19th in India. • Four awards for Titan and one award for Fastrack at the "Creative ABBY Awards 2012". Jewellery • Tanishq Design Studio bags three prestigious design awards in January 2013. • Jewellery Division factory wins State Safety Award presented by Tamil Nadu Government in December 2012 • Jewellery Division was presented the Rolta Corporate Award 2011 for securing 22nd position among top 500 hundred companies in India • Images Fashion Award for most Admired Jewellery Brand of the year for Tanishq in March 2012 • Award for Tanishq at the Creative ABBY awards 2012 • Campaign India Digital Awards: Gold award in Best Microsite Category in 2012
Vision & Mission
Our Vision:
To be a world-class, innovative, progressive organisation and to build India's most desirable brands.
Our Mission:
To create wealth for all our stakeholders by building highly successful businesses based on a customercentric approach, and to contribute to the community.
Our Values and Standards:
Total customer orientation
• Customers take precedence over all else, always.
Employee appreciation
• We value and respect Titanians and endeavour to fulfil their needs and aspirations.
Performance culture and teamwork
• At Titan Industries, high performance is a way of life and is nurtured by teamwork.
Creativity and Innovation
• Driven by innovation and creativity, we focus on smarter approaches and newer technologies.
Passion for excellence
• In all our pursuits, we ceaselessly strive for excellence.
Corporate Citizenship
• We ensure that a part of our resources is invested in environment and community betterment.
Senior Management
Mr. Bhaskar Bhat
Managing Director Bhaskar Bhat assumed the position of Managing Director of Titan Industries on 1st April 2002. He is a B.Tech (Mechanical Engineering) degree holder of IIT - Madras, and a post graduate diploma holder in Management from IIM – Ahmedabad, India. Most of Bhaskar's working experience has been in Sales & Marketing. Having started his career as a management trainee with Godrej & Boyce Manufacturing Co. in 1983 he moved on after 5 years and joined the Tata Watch Project (initiated at Tata Press Ltd.) Since 1983 Bhaskar has been associated with the Tata Watch Project, later to become Titan Watches Ltd., and now Titan Industries Ltd. At Titan, Bhaskar dealt with Sales & Marketing, HR, International Business and various general managerial assignments. Bhaskar is a member of the Governing Council at the T.A. Pai Management Institute, Manipal and the SDM Institute of Management and Development, Mysore. He was awarded the Distinguished Alumnus Award of IIT Madras in 2008. Top
Mr. Rajnarayan
Chief Human Resource Officer Raj is a graduate in Economics from Madras Christian College, Chennai and a post graduate in Personnel Management from XLRI, Jamshedpur. He has 29 yrs of experience in Human Resources management, Training, Leadership development & Talent management. He has worked with HCL, TNT, SHV Gas and Metro Cash & Carry before joining Titan Industries. Top
Mr. C K Venkataraman
Chief Executive Officer - Jewellery Venkataraman has headed the Jewellery Division since January 2005. He is a post graduate diploma holder in Management from IIM-Ahmedabad. Venkataraman joined Titan Industries in 1990, and worked in the Advertising and Marketing functions before becoming the Head of Sales & Marketing for the Titan brand in 2003. Top
Mr. S Ravi Kant
Chief Executive Officer - Eyewear & Executive Vice President Corporate Communications & Unified Loyalty Ravi has a Masters in Business Management from FMS Delhi and joined Titan in 1988 in Marketing, from HCL. He moved on to heading Retailing and Exports and also headed the initiation of the watch assembly plant in Dehradun. Till 2005 Ravi headed Middle East and African operations for watches and jewellery as M.D. of Titan International (ME). He subsequently headed the International Business Division of Titan Industries, managing performance of both businesses Watches and Jewellery in 30+ countries. Currently Ravi pursues excellence in the eyewear industry, as CEO of the Eyewear Business. He also handles the additional responsibility of Corporate Communications & Unified Loyalty for the Company. Top
Mr. H G Raghunath
Chief Executive Officer - Watches and Accessories H G Raghunath has been involved in the watch industry for over 30 years. He joined Titan Industries in June 1986, and helped set up and establish the After-Sales Service network both, in India and overseas. He has been involved in the customer-service function for 17 years and for nine years in ISCM. He holds degrees in Science and Engineering (Electronics & Communication) and is a coveted speaker on SCM in many forums. Top
Mr. L R Natarajan
Chief Executive Officer - New Businesses Natarajan is an Automobile Engineer from the Madras Institute of Technology. He has been with Titan Industries since 2003. He has around 30 years of experience in various capacities. His innovative concepts were also instrumental in securing National and International acclaim for Supply Chain and Goldplus. He has been instrumental in setting up the Innovation School of Management, Innovation Centre and Innovations and drives the innovation initiatives within the company. Top
Mr. S Subramaniam
Chief Financial Officer - Head Of IT Function Subramaniam is the Chief Financial Officer for Titan Industries. He heads the Finance, Accounts and Commercial functions for the Company. ACA and ICWA by profession, he has over 25 years of experience in Finance and Business roles. Subramaniam has been driving strategic finance & has been a part of the top management teams for the past 10 years. Prior to joining Titan Industries, he was the CFO for the Telecom vertical of the Essar Group, responsible for Finance Strategy, working on M&As and on improving operational performance of the Group Companies. He has also held senior positions with ITC, BPL Mobile, Mannai Corporation, Doha, etc. Top
Mr. C Srinivasan
Vice President - Chief Sales & Retail Officer
Srinivasan is a Management Graduate from IIM-Ahmedabad. For the past 10 years he has been heading the Sonata Business unit, responsible for the Sonata Institutional, Armed Forces and the Customer Service businesses and played a major role in the setting up and nurturing of the sales infrastructure for the watch business. Top
Mr. Ronnie Talati
Chief Marketing Officer Ronnie is a B.Com, LLB from the Bombay University. He is a sports and fitness enthusiast and joined Tata Press in 1976. Ten years later with Titan Industries, Ronnie as GM Finance was largely responsible for setting up the Finance Department. In 2005 he headed the new business unit to target youth. Thus 'Fastrack' came into existence. Top
Mr. Sandeep Kulhalli
Vice President - Retail & Marketing, Tanishq Sandeep is currently the Vice President of Retail & Marketing, Tanishq. He is a B.Sc. Chemistry graduate from Fergusson College, Pune. He joined Titan Industries Ltd in 1988 as Area Sales Manager and handled Sales Operations in MP and Vidharbha. Later becoming Area Sales Manager, West Bengal & North East. With the launch of Timex, he moved north as Regional Manager in 1994. He currently also looks after the E-commerce initiatives in the company.
Mr. Ajoy Chawla
Chief Strategy Officer
Top
Ajoy is a Mechanical Engineer from VJTI Mumbai and a post graduate from IIM - Calcutta. He joined the Tata Administrative Services in 1990 and has been with Titan Industries since 1991. He has over 20 years experience with Titan Industries, across geographies and businesses, covering Sales, Distribution, Retail and Business. He has held many senior portfolios in the company business and now is the Chief Strategy Officer of the Company. Top
Mr. A R Rajaram
Head Legal & Company Secretary Mr. A R Rajaram, is Secretary of the Company and holds charge of the legal function. A Law Graduate from Bangalore University, Mr. Rajaram is a Fellow Member of The Institute of Company Secretaries of India. In his previous assignment with Bangalore International Airport Limited (BIAL), he has worked as Head - Legal and Company Secretary for four years. Prior to BIAL he has worked with Jet Airways (India) Ltd and BPL Limited. He has over 30 years of experience in the fields of Corporate Laws, Securities Laws, FEMA, IPOs, M&A, Litigation matters and Legal Documentation.
BOARD OF DIRECTORS
Mr. Hans Raj Verma, IAS, Chairman Mr. Bhaskar Bhat, Managing Director Mr. Ishaat Hussain Mr. N N Tata Mr. N .S. Palaniappan, IAS Mr. T K Balaji Dr. C G Krishnadas Nair
Ms. Vinita Bali Mrs. Hema Ravichandar Prof. Das Narayandas Mr. T K Arun Ms. Ireena Vittal