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STEPHEN PELLETIER 723 Riverside St. Apt. 512 * Portland, ME 04103 207-807-0981 *
[email protected] ________________________________________ Versatile professional eager to contribute broad-scope It training toward suppor ting a dynamic organization in maximizing bottom-line performance. ________________________________________PROFILE * Dynamic, respected professional offering solid and progressive academic traini ng in desktop support operations, hardware/software management, and technical se rvices. * Complementary experience in business management, personnel supervision and cus tomer service operations. * Facilitate client-focused, service-oriented environment vital to maximizing cu stomer satisfaction and retention. * Adept at blending strong decision-making abilities with outstanding organizati onal skills, solid leadership attributes, and successful interpersonal relations hip-building techniques. * Apply sharp problem-solving proficiencies, intelligent business acumen, and co st-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. * Demonstrate strong abilities in handling multiple projects simultaneously, mee ting tight deadlines, and working in a fast-paced technical environment. ________________________________________ PROFESSIONAL EXPERIENCE Certified in A+, Netplus, Microsoft, Security Plus MCTS, and Linux Plus Microsoft Certified Professional * Microsoft Certified Desktop Support Technicia n MCTS BS In Pharmacy ________________________________________ PROFESSIONAL EXPERIENCE Bell Industries Techlogix Diivision (repairing Macbooks)+ July- August 2010 Job Title US CELLULAR 2007-2009 Pharmacist RITE AID Pharmacist HANNAHFORD Pharmacist RITE AID-LAVERDIERES Pharmacist DOYON"S PHARMACY Pharmacist LOVELLS 2005-2007 2000-2005 1995-2000 1990-1995 1985-1990 1973-198
Pharmacist Pharmacy Manager/District Supervisor LAVERDIERES 5 ________________________________________PROFESSIONAL EDUCATION NORTHEAST TECHNICAL INSTITUTE 7 CERTIFICATIONS MASSACHUSETTS COLLEGE OF PHARMACY Bachelors of Science in Pharmacy 7/2010 1973
Received 2 Star Council Awards as the Grand Knight of Knights of Columbus counci l 8144
Appointed as the Youth Activity Director for the State of Maine, 2000 Hand-selected to present a roundtable lectures to the Pharmacy Technician class at NTI STEPHEN PELLETIER 723 Riverside St. Apt. 512 * Portland, ME 04103 207-807-0981 *
[email protected] ________________________________________
Date 7/17/2010
To whom it may concern I am currently seeking a challenging career opportunity in an it capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications inclu de academic training and hands-on experience in desktop support operations, hard ware/ software management, and technical services. An examination of my credenti als will confirm that I am a skilled professional who thrives in a challenging w ork environment. I am driven, independently motivated, and results-oriented. I e njoy a challenge and work hard to achieve success. It is my practice to operate within a strict conduct of professionalism and integrity with my clientele. To c omplement this background, I offer dynamic communication, organization, troubles hooting, and relationship management skills. As an employee, you will find me to be a driven team player committed to support ing you in achieving your objectives through superior performance. I am confide nt that I could be a valuable asset to your company, and look forward to intervi ewing with you in the near future. Sincerely,
Stephen Pelletier