Director Corporate Operations Restaurants In Los Angeles Ca Resume James Mcmahon

James McMahon is an entrepreneurial, driven District Manager with 15 + years of extensive experience in the food industry, primarily working with franchise operations.
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J AMES MCMAHON DIRECTOR OF OPERATIONS Sales and Marketing | Corporate Operations | Employee Performance Entrepreneurial, driven District Manager with 15 + years of extensive experience in the food industry, primarily working with franchise operations. Excels in creating district implementation plans that drive regional and company initiatives, achieving both operational excellence and sales results. Demonstrates a passion for quality service and products, positive team morale, and overall guest satisfaction to maximize profitability and district performance. A dedicated leader, whose expertise is valued and relied upon for direction in operations, sales, management, talent development, and finances; increasing performance across districts. Areas of Expertise include:  Strategic Sales and Marketing  Business Planning and Operations  Profit and Loss  Territory Management  Relationship Building  Corporate Training & Leadership  Revenue & Profit Growth  Human Resources  OSHA Requirements E XPERIENCE & N OTABLE C ONTRIBUTIONS HB BOYS LLC (a franchisee of Burger King Corp.)  Salt Lake City, UT  1996 – 2004 | 2007 - 2015 DISTRICT MANAGER  Consistently ranked as a top performer in delivering company KPI's with Operations Teams to execute service and food quality consistent with the company’s brand messaging, culture, values, and mission.  Analyze financial reports to identify and address trends and opportunities in district performance, as well as plan effective annual budgets to maximize profits.  Developed managerial talent by conducting training, reviewing monthly goals and objectives, identifying performance strategies to achieve operational excellence.  Drove marketing campaigns by contributing to the development of vision, strategies, branding, and product promotions  As Sr. District Manager oversaw daily operations for 26 restaurants throughout a multi-state area, 7 restaurants as direct reports, mentoring 4 additional District Managers with 19 restaurants as indirect reports.  Increased sales revenue 14% to 30% year over year in each restaurant by training staff on proper sales techniques, resulting in improved guest satisfaction, sales, and profits.  Plans, identifies, communicates and delegates key responsibilities and operation systems to the management team to ensure smooth flow of operations within the district.  Relied upon by other districts for direction in the areas of operations, sales, management, talent development, and finances. WENDY’S INTERNATIONAL  Draper, UT  2004 - 2007 CORPORATE TRAINING MANAGER  Rolled out a successful launch of the Wendy’s breakfast product offering in the Utah market, achieving record opening sales for the company as well as franchise restaurants.  Led training and development programs for management-level candidates throughout the region with a focus on boosting performance levels.  Developed individual customized training plans outlining goals and objectives to encourage professional growth and success in reaching targets.  Received the Dave Thomas MBA Award. Previously Related Experience includes: Multi-Unit Manager for J&J Foods. E DUCATION College Coursework, Chemical Engineering and Liberal Arts UNIVERSITY OF UTAH | Salt Lake City, UT C OMPUTER S KILLS Microsoft Visual Basic, HTML, Microsoft Office Suite, Adobe PhotoShop, POS Systems and Illustrator 801.835.8870 [email protected]