PATRICIA R. DONOVAN
Hockessin, DE 19707 [email protected]
Home: (302) 239-1980 Cell: (302) 528-1326
Accomplished Facilities Management Professional with progressive experience with industry leading global Pharmaceutical, Banking and Chemical Companies. Strategic planner, innovator and leader that manages people, resources and projects to meet customer requirements and company performance objectives. High energy with outstanding communication skills and keen negotiation, decision making and problem solving expertise. Effective collaborator with stakeholders at all levels of the organization. Maintains the highest standards of quality and professionalism with a solid reputation for consistently meeting schedules, budgets and exceeding customer expectations. Visionary that achieves process improvements, leads through change and create diverse cross-functional and quality driven teams. Builds high performance, high impact teams by recruiting, training, coaching and mentoring talent. Space Planning & Utilization Real Estate Acquisition & Dispositions Security Management Construction Management Furniture Procurement & Design Lease Negotiation & Administration Budget Planning & Management Vendor Management
ENDO PHARMACEUTICALS, Chadds Ford, PA 2000-2011 Director Facilities (2005-2011) Responsible for site selection, lease negotiations, space planning, design, construction management, furniture procurement, facility management, vendor management and employee office relocations for Global Headquarters, Regional office space and Research & Development Labs. Planned and managed $15.5M operating budget, an in house staff of 15 and contract staff of 25 and capital projects from $1M to $20M. Managed maintenance, janitorial, mail operations, receptionists, office supplies, company store and cafeteria services for 325,000 SF located in four states. Delivered eight buildings and/or floors in multiple states on time and under budget. Some spaces were delivered with a 60 day turnaround including furniture design and procurement. Identified and implemented programs that reduced the Operating Budget 5% annually. Performed lease audits and negotiated for lower operating expense charges resulting in cost savings of $750,000 over the term of leases. Responsible for all aspects of Security including design, badge access, CCTV cameras, physical site security and vendor management. Directed the disposition activities of five building sites. All regulatory requirements were met, all security deposits were refunded in full and all excess furniture were sold for more than market rate. Facilities Manager (2000-2005) Responsible for Facilities, Construction, Lease and Space Management of Corporate Headquarters, Office and Research and Development Labs located in two states totaling 85,000 SF. Established highly effective Facilities Department for a start-up Pharmaceutical Company from inception. This included the creation of all Facility related Policies and Procedures. Delivered three buildings and/or floors in multiple states on time and under budget. Headquarters Building in PA and R&D Lab in NY completed simultaneously. Managed the design, construction and relocation of a R&D Lab including Formulation Labs and GMP Analytical Lab. Delivered on time, under budget and minimal disruption to processes.
PATRICIA R. DONOVAN 302-528-1326 Determined and implemented five-year Space Plan for Headquarters, negotiated three leases. Relocated 400 employees in a four week period with less than two hours downtime to employees. Implemented Computer Aided Design for drawings.
FIRST USA, Wilmington, DE 1998-2000 Facilities Relationship Manager (1999-2000) Responsible for internal client satisfaction pertaining to all construction and relocation projects. Coordinated construction, labor, relocations, costs and procurement for renovation projects improving the work environment. Settlement Manager (1998-1999) Responsible for the reconciliation of payments to customer accounts. Managed 30 account coordinators. Reduced reconciliation time from eight days to two days. MBNA, Wilmington, DE 1997-1998 Facilities Site Manager (1997-1998) Managed maintenance and cleaning of 600,000 SF facility. Responsible for over 50 people and a $10.5M operating budget. Analyzed purchasing and labor practices which resulted in cost savings of $500,000 per year. OTHER PROFESSIONAL EXPERIENCE E.I. DUPONT, Wilmington, DE Division Coordinator Senior Services Coordinator Services Coordinator Mail Clerk
B.S., Accounting, Goldey Beacom College, Wilmington, DE, Magna Cum Laude A.S., Accounting, Goldey Beacom College, Wilmington, DE, Summa Cum Laude A.S., Industrial Engineering, Delaware Technical and Community College, Stanton, DE
Microsoft applications, AutoCAD, SAP, TM1 and Workday
CERTIFICATIONS AND LICENSES
Facilities Management Professional - IFMA