Transcript
RON ZULLO Diamond Bar, CA 91765 (909) 861-0759
[email protected]
TRANSPORTATION OPERATIONS / LOGISTICS / SAFETY MANAGEMENT
Accomplished, organized transportation operations and safety professional with proven track record of success in positions of increasing responsibility with accountability for profitable retention and growth in multiple divisions within one of the world’s largest transportation companies. Key competencies include: Transportation Operations Management Safety Consulting / Training Safety Program Development Pricing / Contract Negotiation Driver Recruiting / Management Dedicated Contract Carriage Management P&L Management / Cost Control Fleet Purchasing / Maintenance Leadership / Team Development Customer Relations / Partnerships
PROFESSIONAL EXPERIENCE NATIONAL SAFETY COMPLIANCE, INC., Aliso Viejo, CA 2010-Present Operations Manager / Safety Specialist – National Safety Compliance, Inc., Aliso Viejo, CA (2010Present) Provide transportation safety and compliance consulting and manage all safety compliance personnel. Provide safety consulting services to ensure customer Federal and State regulatory compliance. Conduct Mock DOT Audits and CHP BIT Inspections. Create and facilitate the Intermodal Safety Leadership Council member organization. Ensure proper staffing levels and manage all Exempt and Non-Exempt personnel. Develop Standard Operating Procedures for all areas of operations. P&L management, forecasting and business plan development. Develop and maintain cost effective vehicle inspection services for motor carrier fleets. Train motor carriers on FMCSA’s safety measurement system. Ensure proper maintenance and utilization of all company Mobile Compliance Units. Ensure motor carriers maintain satisfactory Federal & State regulatory compliance in all areas: - Equipment Inspections and Vehicle Maintenance. - Driver Qualification Files. - Drug and Alcohol Testing. - Driver Hours of Service. - Driver Vehicle Inspection Reports. - Hazardous Materials. RYDER SYSTEM, INC., Miami, FL 1979-2010 Group Logistics Manager – Ryder Integrated Logistics, Inc., Anaheim, CA (1992-2010) Directed start-up, development and renewal of Southwestern United States Dedicated Contract Carriage transportation accounts. Led a team of nine operations managers, four office staff administrators and 187 drivers with a commercial fleet of 175 vehicles. Managed $20MM Multi-location P&L.
Ron Zullo – 909-861-0759 RYDER SYSTEM, INC. (cont.) Increased profit margin for group of accounts by more than 50% over a five-year time period achieving highest team operating profit last three years through business expansion and cost control. - Created four keys to successful operations management measurement program - Implemented annual contractual Consumer Price Index rate increases - Closely monitored every operating location’s P&L on a monthly basis - Created Shared Services Administrative Office leveraging resources to reduce expenses Directed successful start-up of 20 Dedicated Contract Carriage transportation operations using structured project management process. Negotiated multiple dedicated contract transportation agreement expansions and extensions. - Negotiated and signed 22 multi-year Dedicated Contract Carriage contract extensions - Negotiated and signed 8 multi-equipment/driver Dedicated Contract Carriage contract expansions - Successfully retained contract customers for up to 16 years through superior customer service, key performance indicator tracking and documented continuous improvement Developed customer specific operational metrics to track performance. Initiated Quarterly Customer Review meetings with clients to ensure customer satisfaction. Pioneered multi-client shared truck program reducing client equipment expense by 40%. Acquired industry specific transportation expertise with customers in 20 different industries. As National Account manager for a major home healthcare provider, reduced the number of national distribution centers from 18 to 9 over a two-year period through a national re-engineering effort. Hired, developed and promoted seven managers to positions of greater responsibility. Selected by company vice president to facilitate frontline manager Leadership Training. Managed commercial fleet of 175 tractors, trailers and straight trucks including oversight of all vehicles preventive maintenance, inspections, in-service, out-service, licensing and cost control. Developed and managed a comprehensive safety program for all drivers and vehicles including safety training, accident reporting and field inspections. - Initiated monthly location driver safety meetings and bi-annual regional safety meetings - Created a safety-first culture through daily safety messages, monthly safety training and driver recognition. - Pioneered new safe driving technology tools in trucks based on operation specific needs - Received two company awards for “Top Company Safety Performer” - Ranked in top 5% in company in controlling safety expense Managed all driver U.S. Department of Transportation (DOT) files to ensure compliance with Federal State, and local DOT requirements including internal auditing and field inspections. Ensured all driver Hours of Service records were properly maintained and regularly audited. Dealer Development Manager – Ryder Truck Rental, Inc., Rancho Cucamonga, CA (1991-1992) Directed sales and marketing efforts of 20 company-owned consumer rental operations and the 12 largest independent dealer operations in Southern California. $18MM in annual sales revenue. Executed on-site training program for top revenue producing truck rental Dealers in Southern California. Retained 100% of dealer network by effectively marketing all of their service offerings for their respective geographic territories. District Rental Manager – Ryder Transportation Services, Inc., Los Angeles, CA (1979-1991) Managed eight company branch rental operations and 60 independent dealer consumer rental operations. Fleet asset manager of over $8MM in commercial equipment and over $15MM in annual sales revenue.
Ron Zullo – 909-861-0759 RYDER SYSTEM, INC. (cont.) Profitably managed one of the largest commercial fleets in the company in the Los Angeles Metro market by purchasing and marketing the proper commercial fleet mix to match the market needs. Managed fleet life cycle including purchasing, specifications, in-service, pricing, depreciation, registration, licensing, maintenance and out-service. Responsible for staffing all operations and ensuring profitable fleet utilization. Created Rental outside Sales position and increased long-term rental business. Increased revenue by 64% over a two-year period by creating and executing a marketing plan that utilized both inside and outside sales efforts to reach target markets. Established telemarketing Sales Center for Inland Empire that resulted in increased revenue by providing a professionally trained staff to handle all incoming sales inquiries. Recruited by Region Vice President to assume leadership of the largest Western commercial fleet. Inducted into the company’s top performing operations manager’s organization. EDUCATION BS, Business Administration, California State Polytechnic University, Pomona, CA PROFESSIONAL DEVELOPMENT Dale Carnegie Sales Course Zenger-Miller Frontline Leadership Course Completed 30 training courses in safety, logistics, fleet management and computer software Certified Drug Collection Specialist Certified Breath Alcohol Testing Specialist TECHNICAL MS Word, Excel, PowerPoint