Transcript
Karen A. Porter, MBA
Hobart, IN 46342
219-793-4241
[email protected]
Human Resource Director
Experienced Leader, Multi-Location Healthcare Facilities; Superior Service Delivery
Well-educated, holding an MBA with an emphasis in human resource management (HRM) and
over 20 years’ experience in areas such as Compensation Administration, Benefits,
Recruitment and Retention, Employee Relations, and Compliance. Consult with managers of
nursing, facilities, administration, and medicine to determine appropriate strategies for best
HRM outcomes. Increase employee satisfaction, morale, and productivity by answering
questions and resolving problems. Searching for a position that will continue to challenge me
and allow me to help the organization grow and improve.
CORE COMPETENCIES
Employee Engagement Human Resource Business Partner
Team Management Solutions Advice Cost Reduction Leadership
Strategic Planning and Achievement Employee Self-Service Communication Channels
Staff Recruitment and Training Opportunity Identification Management
Multi-location Businesses Healthcare, Hospitals JCAHO Requirements
EXPERIENCES AND ACHIEVEMENTS
VIBRA HOSPITAL, Fort Wayne, IN
2010 – Present
VIBRA HOSPITAL, Crown Point, IN
Vibra is a leader in the field of acute rehabilitation and long term acute care hospitalization.
Director of Human Resources
Lead and guide human resources for two hospitals, including Recruitment & Retention,
Employee Relations, Wage and Salary Administration, Benefit Administration and Strategic
Planning.
Filled positions quickly at acquisition which enabled the hospital to be near capacity
within months.
Dramatically reduced workers compensation claims and dollars by establishing an
employee injury Performance Improvement (PI) team.
Reduced turnover by more than 10% while maintaining high standards.
REGENCY HOSPITAL COMPANY, East Chicago, IN
2007 - 2010
REGENCY HOSPITAL COMPANY, Portage, IN
Specialized acute care hospital that promotes recovery from the most critical and complex
medical and surgical conditions.
Director of Human Resources
Strategically led human resource functions for two hospitals including: Recruitment &
Retention, Employee Relations, Wage and Salary Administration, Benefit Administration and
Strategic Planning.
Increased employee satisfaction by instituting an open door policy for HR and
administration and on-boarding and exit surveys and employee satisfaction committee.
Decreased time-to-fill positions and consistently kept open positions to a minimum.
KAREN A. PORTER
Resume, Page 2
EXPERIENCES AND ACHIEVEMENTS, CONTINUED
METHODIST HOSPITALS, INC., Merrillville, IN
1992 – 2007
METHODIST HOSPITALS, INC., Gary, IN
Community based healthcare system with two full service campuses located in Gary and
Merrillville, IN, and an outpatient facility that provides outpatient rehabilitation services.
Compensation Supervisor 2004 – 2007
Strategically led and completed timely and accurately compensation administration. Overall
Human Resource services provided such as benefits, labor relations, employment and
recruitment, and regulatory compliance.
Instrumental in implementing new HRIS system which increased employee and
management satisfaction and reduced errors.
Human Resource Analyst 2000 – 2004
Analyzed of Human Resource data and statistics. Translated data into written and oral
reports, proposals and surveys. Interprets policies and procedures to employees and
management.
Worked closely with Position Control to reduce duplication of positions which resulted in
decreased payroll expenses.
Benefits & Compensation Analyst 1992 – 2000
Provided assistance to employees and management to assure a thorough understanding of all
compensation and benefit programs. Liaison between hospital and benefit providers.
Analyzed health insurance data and made recommendations for changes. Conducted and
analyzed wage and benefit surveys, and made recommendations for adjustments of salaries
and grades.
Increased employee satisfaction with compensation and benefits by increasing
employee understanding of plans, which enabled us to bring many outsourced
programs in house.
Decreased benefit expenses by recommending plan and vendor changes.
BJ’S WHOLESALE CLUB, Calumet City, IL.
1981 – 1991
Leading operator of membership warehouse clubs in the Eastern US.
Assistant Manager, Operations
Led departments: personnel, customer service, loss prevention, marketing, inventory control.
Previous positions: Club Inventory Control Manager, Marketing Representative and
Clerk/Cashier.
Notably reduced inventory errors with increased audits and a partnership between
inventory control and the receiving department.
Increased customer satisfaction by instituting a stronger customer service program
similar to Disney.
Promoted to Assistant Manager, Operations from Club Inventory Control Manager.
EDUCATION & AFFILIATIONS
Member, Society for Human Resource Management (SHRM)
Master of Business Administration, Emphasis in Human Resource Management, Gary, IN
Bachelor of Science, Marketing, University of Illinois, Chicago, IL