Transcript
Information
for Advocacy
an Introduction to Information Design
Visualizing
Information
for Advocacy
an Introduction to Information Design
Visualizing
Information
for Advocacy
An Introduction to Information Design
2 3
This manual offers an introduction to
information design. It is intended to provide
NGOs with a useful and powerful tool for
advocacy and research.
The manual was written and designed by
John Emerson, Principal at Apperceptive LLC.
http://backspace.com, http://apperceptive.com
It was coordinated and produced by the
Tactical Technology Collective.
http://tacticaltech.org
Thanks to Caroline Kraabel, as well as Colleen
Macklin, Jane Pirone and Jesus Farcierth of
Parsons the New School for Design for their
comments and help.
Sponsored by the Open Society Institute
Information Program.
Printed in India, January 2008.
This work is licensed under a Creative
Commons Attribution-Share Alike 3.0 License
http://creativecommons.org/licenses/by-sa/3.0
» On the cover: Illustrations from the Citizens
Guide to the Airwaves use different types
of land use as a metaphor for how the U.S.
government mismanages licensing of the
public radiofrequency spectrum to private
corporations. See pages 34 and 35 inside for
more on this example.
1o help undersLand hcw spectrum Icbbyinç wcrks,
here's an analoqy wiLh lederal land qranLs:
1he riqhLsholder laLer lobbies lor riqhLs Lo
buiId on Lhe land, arquinq LhaL Lhis meeLs
public needs, as well as payinq Lhe
riqhLsholder lor his invesLmenL.
5imilarly, lobbying by incumbent licensees Ior
spectrum'Ilexibility' can turn a limited·term, low·value TV license
into a permanent and Iar more valuable mobile Internet service.
1he riqhLsholder lobbies Lhe qovernmenL Lo
qranL exLended riqhLs LhaL include mininç
and ciI deveIcpment.
1he qovernmenL qranLs limiLed çrazinç
riqhLs aL lavorable sub·markeL raLes.
1he qovernmenL owns undeveloped land.
The politics of spectrum
1
2
3
4
Contents
Introduction
What is Information Design?
How Can You Use Information Design?
Information Design for Advocacy
Information Design for Analysis
Information Design for Consumer Education
Information Design for Strategy
How to Begin
Planning Your Information Design
Assessing Your Data
Sorting and Sketching
Assessing Your Media
Designing Your Graphics
Clarifying Your Graphics
More Tips
Evaluate and Iterate
Additional Resources
Free Software Tools
1
4
8
10
11
14
15
20
21
24
25
28
32
34
35
40
41
42
4 1
Just Vision tells the stories of Palestinians and Isaelis working together for peace. Instead
of presenting a single account of the history of the conflict, the site hosts a collaborative,
subjective timeline composed of personal recollections. See http://justvision.org
A project of Greenpeace, Exxon Secrets charts funding by the Exxon Foundation to
institutions and individual “climate change skeptics” working to undermine solutions to global
warming and climate change. The interface makes it easy to visualize and navigate the research.
See http://exxonsecrets.org
»
»
Advocacy organizations tend to collect a lot of information.
They often package this information into detailed written reports.
While these reports support policy recommendations and are valuable
reference tools, they may not be the most effective way to make an
impact within a campaign.
We live in an information-rich environment and in our daily lives
constantly receive messages conveyed through design. Many of
these messages seek to influence as well as inform, serving a variety
of commercial and non-commercial interests. How do you make your
message heard?
Your campaign has vital information on an urgent issue.
How do you tell your story effectively?
How can NGOs make their messages as attractive
and compelling as other, competing, information?
By using information design.
Information design can help tell your story to a variety of constituencies.
You can use it as an advocacy tool, for outreach or for education. You can
facilitate strategic planning by making a visual map of a given situation.
This pamphlet is divided in two parts: first an overview of information
design, what it is and how it can be used for social change, followed by
some basic principles, tips and advice to help you get started.
The examples included in this pamphlet were made by advocacy
organizations, media companies and individuals around the world. The
graphics show some of the many ways information can be designed and
how information design can be used in your campaign.
Introduction
2 3
Afghanlstan Albanla Algerla Andcrra Angcla Antlgua 8 8ar. Argentlna Armenla Australla Austrla Azerbal|an 8ahamas
8ahraln 8angladesh 8arbadcs 8elarus 8elglum 8ellze 8enln 8hutan 8cllvla 8csnla 8 Ferz. 8ctswana 8razll
8runel uar. 8ulgarla 8urklna Fasc 8urundl Cambcdla Camerccn Canada Cape verde Cent. Afr. kep. Chad Chlle Chlna
Cclcmbla Ccmcrcs Ccngc (kep.) Ccsta klca Côte d'lvclre Crcatla Cuba Cyprus Czech kep. u. P. k. Kcrea u.k. Ccngc uenmark
u|lbcutl ucmlnlca ucmlnlcan k. Fcuadcr Fgypt Fl Salvadcr Fqu. Culnea Frltrea Fstcnla Fthlcpla Fl|l Flnland
France Cabcn Cambla Cecrgla Cermany Chana Creece Crenada Cuatemala Culnea Culnea-8lssau Cuyana
Faltl Fcnduras Fungary lceland lndla lndcnesla lran lraq lreland lsrael ltaly }amalca
}apan }crdan Kazakhstan Kenya Klrlbatl Kuwalt Kyrgyzstan Lacs Latvla Lebancn Lescthc Llberla
Llbya Llechtensteln Llthuanla Luxembcurg Madagascar Malawl Malaysla Maldlves Mall Malta Marshall ls. Maurltanla
Maurltlus Mexlcc Mlcrcnesla Mcldcva Mcngclla Mcntenegrc Mcrcccc Mczamblque Myanmar hamlbla hauru hepal
hetherlands hew Zealand hlcaragua hlger hlgerla hcrway 0man Paklstan Palau Panama Papua h. C. Paraguay
Peru Phlllpplnes Pcland Pcrtugal Çatar kep. cf Kcrea kep. Mcldcva kcmanla kussla kwanda St. K. 8 hevls Salnt Lucla
St. vlncent 8 C.Samca San Marlnc Sac Tcme 8 P. Saudl Arabla Senegal Serbla Seychelles Slerra Lecne Slngapcre Slcvakla Slcvenla
Sclcmcn ls. Scmalla Scuth Afrlca Spaln Srl Lanka Sudan Surlname Swazlland Sweden Swltzerland Syrla Ta|lklstan
Thalland TFk Macedcnla Tlmcr-Leste Tcgc Tcnga Trln. 8 Tcbagc Tunlsla Turkey Turkmenlstan Tuvalu uganda ukralne
u.A.F. u.K. u.k. Tanzanla unlted States uruguay uzbeklstan vanuatu venezuela vletnam ¥emen Zambla Zlmbabwe
¥es
Kofi Annan, speaking for the United Nations, said yesterday, “The collective punishment of the
Lebanese people must stop. What is urgently needed is the immediate cessation of hostilities.”
This editorial information graphic ran on the cover of the Belfast Telegraph in July 2006.
It dramatically illustrates the world reaction to the Israeli bombing of Lebanon.
Middle East Crisis: Who backs an immediate cease-fire?
Afghanlstan Albanla Algerla Andcrra Angcla Antlgua 8 8ar. Argentlna Armenla Australla Austrla Azerbal|an 8ahamas
8ahraln 8angladesh 8arbadcs 8elarus 8elglum 8ellze 8enln 8hutan 8cllvla 8csnla 8 Ferz. 8ctswana 8razll
8runel uar. 8ulgarla 8urklna Fasc 8urundl Cambcdla Camerccn Canada Cape verde Cent. Afr. kep. Chad Chlle Chlna
Cclcmbla Ccmcrcs Ccngc (kep.) Ccsta klca Côte d'lvclre Crcatla Cuba Cyprus Czech kep. u. P. k. Kcrea u.k. Ccngc uenmark
u|lbcutl ucmlnlca ucmlnlcan k. Fcuadcr Fgypt Fl Salvadcr Fqu. Culnea Frltrea Fstcnla Fthlcpla Fl|l Flnland
France Cabcn Cambla Cecrgla Cermany Chana Creece Crenada Cuatemala Culnea Culnea-8lssau Cuyana
Faltl Fcnduras Fungary lceland lndla lndcnesla lran lraq lreland lsrael ltaly }amalca
}apan }crdan Kazakhstan Kenya Klrlbatl Kuwalt Kyrgyzstan Lacs Latvla Lebancn Lescthc Llberla
Llbya Llechtensteln Llthuanla Luxembcurg Madagascar Malawl Malaysla Maldlves Mall Malta Marshall ls. Maurltanla
Maurltlus Mexlcc Mlcrcnesla Mcldcva Mcngclla Mcntenegrc Mcrcccc Mczamblque Myanmar hamlbla hauru hepal
hetherlands hew Zealand hlcaragua hlger hlgerla hcrway 0man Paklstan Palau Panama Papua h. C. Paraguay
Peru Phlllpplnes Pcland Pcrtugal Çatar kep. cf Kcrea kep. Mcldcva kcmanla kussla kwanda St. K. 8 hevls Salnt Lucla
St. vlncent 8 C.Samca San Marlnc Sac Tcme 8 P. Saudl Arabla Senegal Serbla Seychelles Slerra Lecne Slngapcre Slcvakla Slcvenla
Sclcmcn ls. Scmalla Scuth Afrlca Spaln Srl Lanka Sudan Surlname Swazlland Sweden Swltzerland Syrla Ta|lklstan
Thalland TFk Macedcnla Tlmcr-Leste Tcgc Tcnga Trln. 8 Tcbagc Tunlsla Turkey Turkmenlstan Tuvalu uganda ukralne
u.A.F. u.K. u.k. Tanzanla u.S. uruguay uzbeklstan vanuatu venezuela vletnam ¥emen Zambla Zlmbabwe
hc
Margaret Beckett, Foreign Secretary, addressing the Cabinet yesterday, said:
“What people are really saying is they want a ceasfire with rockets still going into Israel.”
At a glance, it effectively shows the stark contrast between the majority and the minority —
and invites examination of the relationships between the countries in the minority.
4 5
Information Design Tells a Story What is Information Design?
Information design
uses pictures, symbols,
colors, and words to
communicate ideas,
illustrate information or
express relationships
visually.
Effective design is not just a matter
of making text pretty or entertaining,
but of shaping understanding and
clarifying meaning.
Information design adds seeing to
reading to make complex data easier
to understand and to use.
It can help illustrate complexity,
showing relationships between ideas
or actors, or providing a snapshot of
changing systems.
It takes many forms and appears in
many media. Some familiar forms
include charts, graphs, maps,
diagrams or timelines. These can
be big or small, simple or complex,
published in print or electronic
media.
Information design can help you
present your information in a clear
and compelling way, persuasively
convey facts or ideas or discover
something new in your data.
Web eI A||iances in tturi
Plecse ncte thct cllicnres rhcnçe jreqoently. 1his is crrorcte cs cj Mcy 2cc¸.
MLC
Movement for the
Llberatlon of Congo
RC0-katiena|
Congolese kally for
0emocracy-hatlonal
RC0-C
Congolese kally for
0emocracy-0oma
PU5tC
Party for unlty and Safeguardlng
of the lntegrlty of Congo
( hemc j
fP0C
Popular Force for
0emocracy ln Congo
( Alor / loçbcrc j
fkt
Front for hatlonal
lntegratlon
( lendo j
fRPt
Patrlotlc Force of
keslstance ln lturl
( Nçiti j
fAPC
People's Armed
Forces of Congo
( Cmdt /ercme j
RC0-ML
Congolese kally for 0emocracy-
Llberatlon Movement
ftPt
Front for lntegratlon
and Peace ln lturl
rcllpcsed in Mcy 2cc¸
untìount eovrnuuruts
untìount nrsrt uovruruts
Rwanda Uganda 0emecratic Repub|ic eI Cenge
( Klnshasa 0overnment )
helps traln and arm
helps arm
and support
Formed, helped
traln and arm
Formed, helped
traln and arm
helps traln and arm
helps traln and arm
UPC
unlon of Congolese
Patrlots
( hemc / Ceçere j
0fflclal polltlcal and
mllltary alllance
Posslble alllance
Formed and
armed, but
relatlonshlp
broken
helps traln and arm
Formed and helped
arm members of the
former FlPl platform
tocnt nnuru enours ìu ìtunì
The July 2003
Human Rights Watch
report Ituri: “Covered
in Blood,” Ethnically
Targeted Violence in
Northeastern Congo
implicates national
governments in local
violence.
The accompanying
diagram illustrates
government
relationships, trade,
and training of armed
political groups in
Ituri.
Information design tells a
story with pictures.
It can tell “how many?” “when?” or
“where?” It can show trends over
time, compare elements or reveal
hidden patterns.
Information design brings form and
structure to information.
It is not the same as graphic
design, nor is it only about making
something aesthetically pleasing.
It’s not about branding, style, making
a glossy product or something that
looks “corporate.”
Information design is about making
your data:
Clear
It makes complex information easier
to understand.
Compelling
Visuals grab people’s attention.
Convincing
People who might not be persuaded
by raw numbers or statistics may be
more likely to understand and believe
what they see in a chart or graphic.
This graph generated on the
web site Many Eyes shows the
large number of prisoners jailed
on drug-related charges in the
United States.
It allows the reader to compare
the number of people jailed
for drug charges versus those
jailed for other offenses.
It reveals the disproportionate
impact of drug laws, and points
to a failure of mandatory
sentencing legislation.
6 7
The Highline is an abandoned
elevated-train railway which
runs along the edge of New York
City. The railway was neglected
for decades and was slated
for demolition when a coalition
formed a campaign to save the
unique structure and convert
it into an innovative, elevated
public park.
As part of its strategy, the
coalition to save the Highline
held a series of open meetings
where they used a wide
variety of photos, illustrations
and diagrams to present the
audience, the media and public
officials with a vision of how the
park could be revitalized and
developed.
The two timeline graphics
shown here were a part of these
presentations. Designed by the
landscape architecture firm Field
Operations, the graphics artfully
evoke the evolution of flora and
fauna, and public usage, over the
course of four years.
After years of campaigning,
the coalition has successfully
won the legislative and financial
support needed to save the Line
and start converting it into 1.5
miles of new public space.
Images © 2004. Field Operations
with Diller Scofidio + Renfro.
Courtesy the City of New York.
8 9
How Can You Use Information Design?
Here are just a few ways you can use information design:
Tell Your Story
· !o \our constituencies
· !o !unoers
· !o çovernnent o!!icia¦s
· !o tne neoia
· !o otner orçanizations
· !o tne çenera¦ bub¦ic
Analyze Your Data
· Liscover niooen batterns
· ¦ino trenos in cnançinç s\stens
Make a Plan
· -na¦\ze re¦ationsnibs o! bover
· ¦¦¦ustrate socia¦ netvorks
· ¦ino out vnere \our issue nas tne nost inbact
· ¦ro¦ect !uture trenos
Make Information Visible
· cnov in!¦uence ano causa¦it\
· ¦¦¦ustrate tne conseouences o! sbeci!ic cnoices
· Conbare ano contrast
Simplify and Clarify
· ¦¦¦ustrate ana¦\sis o! an abstract ioea
· cnov tne !¦ov o! a brocess or cnançinç s\sten
· ¦ake \our conc¦usions visib¦e ano eas\ to naviçate
· cnov structure ano oroer in abbarent¦\ cnaotic oata
The 2004 Global Witness report on
corruption and extortion affecting
Cambodia’s forest sector, entitled Taking
a Cut, uses two different types of graphics
to provide an overview of individuals with
command responsibility and personal
relationships with illegal logging syndicates.
The chart above illustrates specific
relationships between individuals. » The list
view presents the officials in order by rank
from the National Government to the Military
to the local police and local Government. Six
months after being implicated in the report,
the World Bank announced an investigation
of its Forest Concession Management and
Control Pilot Project in Cambodia.
Download the complete report at
http://globalwitness.org
Images © Global Witness, Taking a Cut, 2004
«
10 11
Information Design for Analysis
Information design can be integrated into the research process by
illuminating data visually, or providing a neutral platform with which to
identify trends or targets.
Translating data into a visual format may help reveal patterns that might not
otherwise be apparent. Representing data visually on a chart or graph can
reveal wider trends and unexpected clusters around specific demographics,
geographies or time-periods.
Using information design to examine larger networks and systems can
complement and provide context to individual case studies and testimonies.
In a campaigning context, information design can transform raw data into a
powerful advocacy tool to motivate an outcome.
Graphics can tell your story in a compelling, immediate and powerful way
to move your intended audience. Information design can simplify and
summarize a complex story — and add impact.
Information design should be considered within your overall strategy for
achieving policy change or increasing awareness. When and how you use
information design will depend on the information you want to convey and the
context in which you work.
Information Design for Advocacy
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a pack of 20 Mar|horo cìgarcIIcs
or cquìva|cnI ìnIcrnaIìona| hrand,
a pcrson cou|d huy:
.Lwo and a half
small fish
in Srì Lanka.
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of milk
in Algcrìa.
.five Lo eiqhL
kiloqrammes of aµµles
in Armcnìa.
.seven kiloqrammes
of LomaLoes
in 1ordan.
.nine kiloqrammes
of µoLaLoes in Armcnìa
and uruguay.
.four µairs of coLLon
socks in Lao Pcoplc's
0cmocrafìc ßcpuhlìc. China
85
20
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selecLed ciLies
The Tobacco Atlas is a publication of the World Health Organization designed to influence
national policy. The map contextualizes data to give it more impact. It shows places in
the world where the cost of 20 cigarettes is higher than half an average days income and
compares the cost of a packet of cigarettes to locally available produce. See http://who.int/
tobacco/statistics/tobacco_atlas/en/
Mapping Poverty in New York City
From a case study produced by the Community Mapping Assistance Project (CMAP):
“[The Robin Hood Foundation] used CMAP’s expertise
with Census data to identify which of many possible
measures of poverty would best reveal the answers
they needed. Next, CMAP staff organized the data in
the ways most relevant to the foundation’s planning
process, including breakdowns by age, race, ethnicity
and single parent household. Finally, CMAP produced
a series of maps for study and display that illustrated
the geographic relationship between the foundation’s
current funding sites and current patterns of poverty.
What the maps revealed was striking, prompting Robin Hood to initiate a major redirection
of resources. The maps enabled the board to visualize the complexity of focusing Robin
Hood’s grants where in the city they can do the most good. In addition to their use in
planning, the maps have become a vital tool for orienting staff and donors. They visually
convey complex information to all kinds of people, making the point forcefully and
immediately. As a result, Michael Weinstein says, program officers ‘don’t even talk to me
about a new project unless it starts with Bed-Stuy, or one of the other high poverty areas
where we need to increase our impact.’ ”
Source: http://www.cmap.nypirg.org/case_studies/CS2/robin_hood_case_study.pdf
12 13
Historical Examples of Information Design and Advocacy
Information design is not a new communication technique. These historic examples, from
campaigns for social change, show information design applied to analysis and advocacy
respectively. In both cases, information design was used to tell a powerful, persuasive story
on behalf of a cause.
In 1859, physician John Snow mapped deaths from a devastating cholera outbreak in
London to determine its cause. Snow gathered data by talking to local residents. His map
revealed a pattern of infections around the Broad Street water pump. Despite skepticism,
he collected enough evidence to prompt officials to shut down the pump, after which the
epidemic quickly ended. Snow’s work promoting the idea that the disease was spread
through contaminated water became a major turning point in the history of public health.
Thomas Clarkson’s 1786 “Essay on the Slavery and Commerce of Human Species”
influenced the abolition movement in England. This diagram shows how hundreds of
enslaved Africans were crammed into ships. The image and accompanying description
of the conditions shocked and appalled readers. The slave trade was abolished in British
empire by the Slave Trade Act in 1807.
The images clarify key concepts in an experiential, and in the case of the slave ship image,
highly emotional way. These two examples show how vital information can be presented
powerfully and accessibly. They also remind us that strong design does not require high
technology or expensive computer software.
»
»
14 15
NGOs can also use information design internally to help with their planning
and self-assessment.
For instance:
Mapping places and issues of significance can help groups to pinpoint
where and how they should focus their efforts.
Creating diagrams of advocacy targets and constituencies, and of their
relationships, can help to illuminate strengths and weaknesses and thus
how best to organize supporters or apply political pressure.
Charting the flow of information within an organization can reveal
bottlenecks and opportunities.
Information design acts as a force for change when
making information visible at the point of action.
For example, consumers change their purchasing decisions when presented
with informational graphics about a product’s health impact, energy
efficiency or other long-term costs.
Information Design for Strategy Information Design for Consumer Education
Energy use (kWh/year) range of all similar models
Clothes washers using more energy cost more to operate.
This model’s estimated yearly operating cost is:
Based on standard U.S. Government tests
ComparetheEnergy Useof this Clothes Washer
withOthers BeforeYouBuy.
Important: Removal of this label before consumer purchase violates the Federal Trade Commission's Appliance Labeling Rule
(16 CFR Part 305).
Energy use (kWh/year) range of all similar models
Clothes washers using more energy cost more to operate.
This model’s estimated yearly operating cost is:
Based on standard U.S. Government tests
ComparetheEnergy Useof this Clothes Washer
withOthers BeforeYouBuy.
Energy use (kWh/year) range of all similar models
Clothes washers using more energy cost more to operate.
This model’s estimated yearly operating cost is:
Based on standard U.S. Government tests
ComparetheEnergy Useof this Clothes Washer
withOthers BeforeYouBuy.
Energy use (kWh/year) range of all similar models
Clothes washers using more energy cost more to operate.
This model’s estimated yearly operating cost is:
Based on standard U.S. Government tests
ComparetheEnergy Useof this Clothes Washer
withOthers BeforeYouBuy.
Important: Removal of this label before consumer purchase violates the Federal Trade Commission's Appliance Labeling Rule
(16 CFR Part 305).
Important: Removal of this label before consumer purchase violates the Federal Trade Commission's Appliance Labeling Rule
(16 CFR Part 305).
Important: Removal of this label before consumer purchase violates the Federal Trade Commission's Appliance Labeling Rule
(16 CFR Part 305).
$23 $11
Uses Least
Energy
177
Uses Most
Energy
1298
kWh/year (kilowatt-hours per year) is a measure of energy (electricity) use.
Your utility company uses it to compute your bill. Only standard size clothes
washers are used in this scale.
4619 7020 6601
Clothes Washer
Capacity: Standard
Whirlpool Corporation
Model 9FLg0SM(3B)
when used with an electric water heater when used with a natural gas water heater
Based on eight loads of clothes a week and a 2000 U.S. Government national average cost
of 8.03¢ per kWh for electricity and 68.80¢ per thermfor natural gas. Your actual operating
cost will vary depending on your local utility rates and your use of the product.
This Model Uses
282kWh/year
ENERGY STAR
A symbol of
energy efficiency
ENERGY STAR clothes washers must
be rated with a modified Energy Factor
of 1.26 or higher.
The food pyramid is
a classic information
graphic promoting
public health. The
graphic makes it easy
to understand the
relative quantities of
food types required for
a healthy diet. Shown
here, a painted mural
at a school yard in Hue,
Viet Nam.
The Hannaford
Brothers chain of
markets in the U.S. rate
the health benefits
of the foods on their
shelves with a system
called Guiding Stars.
Labels designed by
Burkey Belser for U.S.
government agencies
inform consumers at
the point of purchase
about energy efficiency
and nutrition.
«
« «
«
In a September 2006 workshop, members of the Malawi Economic Justice Network made
this map of information’s life-cycle in their campaign, in order to identify how information
flows through their organization.
16 17
Tactical Mapping for Analysis and Planning
Tactical mapping is a visualization exercise used to analyze circumstances
surrounding an issue and to form a strategic plan.
Tactical maps clarify the relationships between the parties in a given
situation. They can be used to identify:
Which key relationships need to be affected to move your strategy
forward
What tactics are currently being used or potentially available
How these tactics might affect key institutions, relationships, social
groups and contexts that you want to target
Which key groups, relationships or contexts are not affected by current
tactics
What tactics might be brought into play to engage targets that are not
currently affected
Who are your potential allies for building a more comprehensive and
effective strategy
Tactical map on torture by U.S. military in Guantamo Bay.
To create a tactical map, start by identifying a human rights issue. The
affected community is drawn in the center. From there, identify the
individuals and organizations that affect the situation. Then draw direct and
indirect relationships, with arrows showing who has influence over whom.
Identify your allies and opponents.
With this in place, you can start devising a strategy. Examine what
connections and resources you already have. With a strategic goal in mind,
you can determine tactics you have access to or would like to explore.
Both paper and interactive versions of the map allow the users to manipulate
the map dynamically, changing and moving actors to visually represent
different relationships and scenarios.
For more information on tactical mapping, visit
http://www.newtactics.org/main.php/TrainingTools
A tactical map
on domestic
violence in the
process of being
created.
Sticky notes
and marker
on a white
board provide
a flexible,
changeable
surface on
which to
develop a map
in progress.
18 19
In 2005, the Human Rights Watch report The
Curse of Gold documented how the gold trade
fueled massive atrocities in northeast Congo.
It included the map above, which illustrated
the relationships between local paramilitary
groups, international corporations benefitting
from access to gold rich areas, and local
towns where people suffered from ethnic
slaughter, torture and rape. See http://hrw.org/
reports/2005/drc0505/
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20 21
Planning Your Information Design
There are many ways to tell a story or to present data. How do you know
what kind of presentation to use?
The main thing to consider is: how will your information
design be used?
Is it for planning? Or advocacy? Are you trying to tell a specific story?
Or are you trying to create a more neutral map to guide a process of
discovery?
Keeping your purpose in mind can help guide your development process as
well as your decisions about the most effective format and medium. The
following pages focus on practical tips, suggestions and things to bear in
mind when creating your information design.
How to Begin
The design process itself can be as
illuminating as the final product. Students
in New York City worked with artist Amanda
Matles and the Center for Urban Pedagogy
to investigate and map the sources of their
favorite snacks and the resources required
to bring them to their neighborhood in
East Harlem. The conclusion? That kids
can reduce their environmental impact by
buying foods grown close to New York City.
See http://anothercupdevelopment.org/
projects/detail/41
What kind of data is best
presented as a chart, as a
diagram or as a map?
Maps are useful for showing spatial
issues or locations. Charts are useful
for showing quantities and trends
over time. Diagrams and flowcharts
may best illustrate processes or
relationships.
How do you know what
information to focus on and
what to exclude?
Some key questions are:
What story do you want to tell?
To whom?
How do you want to reach them?
What is your overall strategy
for change?
Consider your overall campaign —
and how your information graphics
fit within the context of your
communications strategy and overall
advocacy campaign.
What is your desired
outcome?
Determining this will help determine
who your audience is, and what you
want them to do.
What will move your
constituency or target?
Consider the story you are telling as
well as the tone, style, and format
of your message. How it will be read
by your target audience? Does your
audience have a prior interest in your
subject or are you trying to reach a
new audience?
Different audiences may respond
better to different graphic
treatments — for example a
campaign targeting youth, a rural
population or government officials.
Design for your audience,
not for you.
If your audience doesn’t get it, it’s
no good for you. Identifying your
audience will help determine the tone
of your language and the format of
your publication.
A user-centered design process
starts with lots of questions, rather
than answers. The key is identifying
the user’s perspective at the outset.
Don’t let your design reflect your
institutional structure or bias.
Design has a tendency to reflect
bureaucracy, especially in NGOs.
22 23
Gapminder is a non-profit venture in Sweden
developing software tools to visualize human
development. The interactive Flash application
displays statistics from the UNDP Human
Development Report. Animated charts help
show trends over time; for instance seeing the
rich getting richer while the poor grow poorer.
The bubble plot above displays several
kinds of data at the same time. The vertical
and horizontal axes compare income per
capita and life expectancy. The size of each
population is represented by the size of the
relevant bubble. Colors on the bubble chart
correspond to geographical regions, below.
See http://gapminder.org.
Direct Visual Comparison to Illustrate Contrast
In September 2006 Amnesty International published satellite images of the Porta Farm
settlement in Zimbabwe to show the destruction of more than 850 houses and structures,
practically all of which are absent from the center image.
The third image indicates the center points of the destroyed structures.
See http://news.amnesty.org/pages/zwe-080906-news-eng. Images © DigitalGlobe, Inc.
Interactive, printed cards for a campaign by
TrueMajority examine the enormous budget
of U.S. military and reveal how the money
could be better spent. The campaign urged
Congress to reallocate 15% of military budget
to education and health care. The cards were
designed by Sagmeister, Inc.
Pulling the blue card to the right
reveals a second layer of pictures
and text, describing an alternative
budget.
The image on the card above changes as
it is turned and viewed from different angles.
The images compare the number of schools
that could be built for the price of a single
fighter jet.
«
»
»
24 25
Card Sorting
One of the first steps in organizing information according to topic or theme.
Card Sorting is an exercise used by designers and information architects to
help structure data in groupings that make sense.
To start, put notes on a wall describing aspects of your information. Arrange
these notes freely into shapes and clusters that make sense. Rearranging
these clusters should help you start to form an organizing scheme that you
can use as the basis for your initial designs.
Personas & Scenarios
Now try putting yourself in the role of your audiences. Identify your various
constituencies. What are they looking for? What is their point of view? What
do they already know about the issue? In what context will they read your
graphics? How much time do they have? Are they more likely to be reached
by posters, reports, or other media? Distill this information into profiles of
“typical” users. These profiles and scenarios should help inform how your
design should be structured.
Sketching
Finally, before turning to computer software, sketch your idea on paper
or on a white-board. Think in broad strokes at first, saving detail for later.
Sketching out your ideas first will help you think outside the confines of the
page or the screen. It will free your ideas from the limitations of your design
program and tools.
Card sorting and sketching are also useful for testing your assumptions
and your design with a test audience before investing time and resources
in producing final, polished graphics. Testing with a rough draft allows you
to make changes to your graphics quickly and cheaply, and to test several
variations without having to redo expensive production work.
Sorting and Sketching
What information should I collect?
Do you have what you need to tell your story? We require a context to
understand the meaning and importance of facts. It’s often easier to
remember a story than to remember raw data.
What types of information do I have?
Information design can illuminate quantitative or qualitative data.
Do I have information worth using?
One way to assess this is to try to put yourself in the place of your audience.
Is your information persuasive?
What is my key message or desired outcome?
Are you trying to project a holistic picture of a situation? Or one specific
aspect of it? You may not need to include everything in a single graphic. It
may be more effective to create multiple graphics.
What can I leave out?
Prioritize the importance and usefulness of your data. What is the key
message, what is the most important thing? Without sacrificing clarity,
simplify and decide what to remove.
When planning your information graphics, you may discover that the data you
have is not sufficient. You might need to collect additional data, for instance,
if you are comparing your data to information from another source.
For example, you may have data relating to populations that you work with
directly, but people in other areas might be affected as well. Taking the time
to amass this additional information may improve your graphics considerably.
The process of assessing your data and designing your graphics may raise
useful questions about the larger geographic, demographic or policy context
of your organization and your data — it may even extend the scope of your
work.
Assessing Your Data
26 27
A map of satellite coverage of Africa
published by the International Development
Research Centre reveals that policy not
technology holds back greater connectivity.
The map illustrates the conclusion that
“Every square inch of Africa is covered by
satellite bandwidth, but restrictive telecom
policies stop this from supporting Africa’s
development.” See http://www.idrc.ca/en/
ev-53486-201-1-DO_TOPIC.html
A cartogram is a cross between a map
and a diagram. Cartograms distort the
area of a given country to represent
data. Worldmapper displays a collection
of cartograms illustrating a variety of
economic and social indicators in dramatic
global patterns. The map below shows the
proportion of all children worldwide with
evidence of trachoma, or “blinding disease.”
See http://worldmapper.org
Mapping and Advocacy in Africa
»
This poster, published by
Myriad Editions for UNIFEM,
charts the impact of war and
peace on women in Africa,
illustrating the refugee
population, statistics on HIV/
AIDS, current and former UN
peacekeeping operations, and
the growing number of women
in parliament.
The interactive map at http://
kitab.nl/tunisianprisonersmap
plots prisons in Tunisia with links
to audio and video to expose the
stories of prisoners, their cases
and the brutality of the Tunisian
police. The map uses Google
Maps to plot the data and
YouTube to host the audio and
video files. The government of
Tunisia is notoriously secretive
about its penal system.
»
»
»
Maps are a useful way of representing data – and there are many ways to use a map.
28 29
What is it for? How will it be published or distributed?
Media formats vary widely in cost, reach and audience. What medium works
best for your campaign, your audience and for your graphics?
Graphics that work well in one medium may not be as effective in another.
Pamphlets, posters, web sites, video and other media each have their
strengths and weaknesses for conveying information.
Will people be able to stop and read the graphics? Or will it fly by in a few
seconds? A faster medium may require a simpler, bolder approach. A slower
medium may allow for more detail and density of information.
The medium in which you design your graphics is usually not the medium
in which you finally publish your graphics. Information is read differently at
different sizes. Colors and grays also render differently in different media.
Where possible, it is always best to test your graphics in the final size and
format in which they will appear.
How will your design live over time?
While graphics may be targeted towards a specific moment in a campaign,
they often live on. Posters, for instance, may be ephemeral, printed quickly
and cheaply to promote an event, but they can also linger on walls for days,
even years. Beautiful posters are often kept and cherished, even becoming
an iconic part of a movement’s history. Posters illuminate the history of many
struggles.
Printed reports and other publications may also have a long shelf life. With
this in mind, be careful when printing web addresses that may not last as
long as the document that contains them. Consider how graphics or web
pages will live on.
One benefit of online information is that it can be kept up-to-date. A
consequence of this is that readers may expect the data to be current. As
such, it is helpful to show a visible date stamp that indicates when the page
or data was last updated.
Assessing Your Media
A combination chart, form and script walks the reader through the process of gathering
information used to combat invasive telemarketers in the Netherlands. The layout makes the
otherwise tedious task fun.
30 31
Posters and Stickers
The size of your final publication also determines the amount of information
you can convey. Smaller formats like postcards and stickers may be cheaper
to print and easier to distribute than larger formats. Given the smaller format,
images should have a very simple and direct message.
Posters provide the luxury of space to display a range of information and fine
detail. Posters may also be viewed from a distance as well as close up. This
provides an opportunity to catch readers from afar and draw them in. This
is not a reason to fill the space with information, but rather to consider the
hierarchy implicit in your material and how different levels of information will
be revealed as your reader approaches.
On Paper
Printed graphics can be bold and simple or complex and detailed. Print can
convey more detail and provide the luxury of time for viewers to study the
graphics. Print can be distributed in person at an event or location, via postal
mail, or posted to the walls of an urban environment.
Black-and-white printing on paper is cheaper to produce than color, but limits
the amount of visual information. Some printing methods (like photocopying)
may not produce subtle ranges of grays.
Printing methods and materials also make a statement about your work and
your organization. Materials and techniques — visibly cheap or luxurious
printing or paper, the use of recycled paper or soy-based inks — as well as the
location and conditions under which your graphics are produced are also part
of the story your graphics tell.
On Screen
Television, computer screens, video and slide projectors are very different
from print. Screens are generally much lower resolution than print and do not
offer a large area. Larger type, fewer words, and simpler imagery work best
in these media.
Depending on your constituency, publishing on the Internet may have a
broader reach than printed matter, though this requires web access to
publish and does assume a web-connected constituency.
Both the sequence of screens and the printed pages of a brochure or book
can selectively reveal information bit by bit over time to build your story
progressively. However, the web also makes it possible to design interactive
graphics that allow users to explore your data in a non-linear sequence, or
perhaps to filter the information they are accessing. The addition of audio
to interactive or video graphics creates a more immersive and emotional
experience.
Information can be conveyed through the context of a design. This campaign promoting
breast cancer awareness in Brazil placed stickers on fruit reading “You see? It is easy to
do auto-examination.” The sticker makes an analogy between self-examination and how
shoppers routinely examine fruit. The campaign was developed by the advertising agency
JWT for Hospital do Cancer, Sao Paulo.
32 33
Designing Your Graphics
Innovative design ideas come from embracing your constraints. Being obliged
to adjust your graphics to your medium of publication, budget and technology
of reproduction may lead you to discover unexpected opportunities.
Color
While color can be used to convey additional layers of meaning and emotion,
black-and-white may be more cost-effective and more readable at high
contrast. Color also disappears when photocopied or printed in black-
and-white. When designing your graphics, consider using contrasting
thicknesses, tints, line styles or shapes first, before considering color.
You don’t have to use all the colors of the rainbow. Instead, choose a limited
color scheme that relates to your data. Make sure colors vary in intensity, not
just hue — some of your readers may be color-blind.
Typography
Use text in a way that makes it readable. Placing text over a patterned
background or photograph is a difficult art. Use headlines that draw the
readers’ eye and entice them to read more.
Charts can focus
on one type of
information,
or can display
multiple kinds of
information at one
time.
These sample
charts show a few
possibilities for
combining one,
two, three, and
four types of data
using position,
size, and color.
Data along a single axis
reveals where data clusters
and shows the range of a
measurement.
Data plotted on two axes make a
comparison. For instance showing
GDP vs. life expectancy in different
countries.
Structure
The way information is presented and organized is as important as the
content. What information is presented first? How will your reader’s eye
move across the design? Structure your design so that the most important
information is the most prominent. Consider using a visual hierarchy to
capture the reader’s attention and direct it across the page. Most people
start reading at the top of the page and move in the direction their language
is read.
Elements
The style of your elements can convey meaning. Objects can be
differentiated by size, color, pattern, and placement. However, too many
styles may clutter the page. Thin lines are generally preferable to thick lines,
which may compete with text and other information.
Technology
Computers are great for producing professional-looking graphics, but you
don’t necessarily need a computer to create great design. Designing graphics
with pen, paper or collage can be fast and inexpensive.
To reflect additional information, such
as the relative size of a country’s
population, increase the size of your
data points.
Here color reveals a fourth variable.
In this case, population divided by
demographic or gender.
34 35
More Tips
Here are a few more tips for data presentation:
Sketch out ideas on paper first, before you turn on the computer. All
graphics used to be drawn by hand. Software reduces creativity; good
graphics are created despite your software.
People will look at your pictures before they read your text, if they read it
at all. Graphics have to be self-contained. Put your conclusion right there
in the caption.
The graphic has to tell a story (if it doesn’t, don’t use it) and your job is to
keep redesigning it until the story is as clear as possible.
Show the actual data, as much as you can. People can deal with much
greater information density than you think. Your job is to help them see the
patterns in the data, but…
Show as few non-data elements as you can. Remove boxes, lines,
colored backgrounds, grids, shadows, and other decoration, except where
it’s essential to understanding the data. If you can’t remove it, fade it out
or make it smaller, thinner, or dotted.
Minimize the number of steps required to interpret your graphic. Don’t
put required information in the text that could go in the caption, or in the
caption if it could go in a key, or in a key if you could just label the points or
lines directly.
Provide context. Always use a scale and give sources. Six small, related
graphs juxtaposed in the space we’d usually use for just one provide more
than six times as much content.
Learn some basic typography and a graphics application like Illustrator,
Photoshop, or Free Software tools like GIMP or Inkscape. It’s not hard to
find tutorials, and they’re wonderful transferable skills.
Adapted from Mike Dickison’s Tip List, http://numberpix.com/2007/02/mikes_tip_list.html
Design that is easy to understand can be better evaluated for its credibility.
Below are a few principles, suggestions, and questions for improving your
information graphics.
What is most important? If some information is more important to your
story than other information, consider giving it greater prominence. This
can be done with size, color, line, bold or other type treatment.
Keep it simple. What you leave out is as important as what you leave in.
Every element you add to a page competes with every other. Is everything
in your graphic crucial to the story you are telling? Without sacrificing
clarity, consider removing detail.
Show comparisons, contrasts, and differences. This is both a vivid way
of displaying information and a primary way we perceive and understand
information. Visible variation can convey meaning.
Is the language clear and easy to understand?
Is the choice of typeface clear and legible at a glance? The size and style
of your text can also convey information, but should not be at the expense
of clarity.
Is your title clear? Is it easy to understand? Does it convey the story you
are telling?
Do your graphics require a legend to label the patterns and symbols you
use?
Is your documentation clear? Listing your data sources makes your data
authoritative and verifiable. Disclosing funding sources for your campaign
or project also creates transparency and credibility.
Consider the limitations and opportunities inherent in your medium of
publication.
Clarifying Your Graphics
36 37
The Citizen’s Guide to the Airwaves was published
by the New America Foundation to educate the
public, media and political leaders about the value
and mismanagement of the nation’s radiofrequency
spectrum.
The guidebook is full of illustrations depicting
economic, social and political aspects of spectrum
policy and is accompanied by a color poster with
a visual map of the spectrum. The Foundation
describes the airwaves as: “the most valuable natural
resource of the information economy.”
The pamphlet uses a variety of graphics and
techniques within a consistent overall style to tell
many different stories which explain various aspects
of the issue.
See http://www.newamerica.net/publications/policy/
citizens_guide_to_the_airwaves
A graphic
depiction
oI the uses
¬and misuses¬
oI the radic
frequency
spectrum
´1ney useJ to roo tra|ns |n tne C|J west.
Now we roo sµectrum.´
SenaLor John McCain,
Chairman, SenaLe Commerce CommiLLee
Scurces
and further
readinç are
incIuded in
the separate
repcrt that
acccmpanies
this chart.
S||C!kU|
|O|lC\
|kOCkA|
*
T|s
citizea's
¸al1s
te t|s
sltwsrss
Nctes and
definiticns
´1ne w|re|ess sµectrum
oe|onçs to tne µuo||c, anJ tnus
snou|J oe maJe to serve tne µuo||c.´
SenaLor LrnesL Hollinqs, lormer Chairman,
SenaLe Commerce CommiLLee The vaIue cf the
spectrum if it were
thcuçht cf as
reaI estate
0bstacIes frequencies
can cverccme
(propaçat|or cbaracter|st|cs)
Frequency
assiçnments used by
everyday devices
Cb
ro1|o
|| ro1|o
broo1cost
!V
broo1cost
!V
Cor1|ess
µ|ores
kerote·
cortro||e1
to]s
C
S|ort·
Wove
ko1|o.
A|
Citizen's access
spectrum
(ur||cersed, aæateur, persora| rad|o)
FRE0UENC!ES
I00
æeçabertz (NPz) 200 30
(see rote* ot |ottor of µoçe)
l00 |Hî
The vaIue
cf the airwaves
(vert|ca| sca|e)
varies with frequency
(bor|zorta| sca|e)
$!.00
b||||or
per
NPz
$0.15
b||||or
per
NPz
$0.50
b||||or
per
NPz
$0.25
b||||or
per
NPz
PctentiaI windfaII
if the spectrum
is privatized ( )
Market vaIue cf
current use ( )
Rad|o Waves are trarsæ|tted at d|fferert
frequerc|es æeasured |r hertz {Hz). A s||ce
of spectruæ corta|rs a bard of frequerc|es.
Ibe W|der tbe bard, tbe æore |rforæat|or
carry|rç capac|ty |t bas. (|t bas æore "bardW|dtb").
Ibe electremaçnetic spectrum bas |orç
Wave|erçtbs (|oW frequercy) at ore erd ard sbort
Wave|erçtbs (b|çb frequercy) at tbe otber erd. kilehertz (I,000 bertz) |s Wr|tter as kHz,
meçahertz (I æ||||or bertz) |s Wr|tter as MHz, ard
çiçahertz (I b||||or bertz, or I,000 æeçabertz) |s Wr|tter as 0Hz.
Abbreviatiens:
A wavelençth |s tbe d|starce
betWeer tbe
recurr|rç pea|s
of a Wave.
f I f J h k V £ N 0 £ , N £ R Y 0 k k 0 I J Y
broo1cost
!V
or o|orrs
Coroçe 1oor
oµerers
|e1|co|
|rµ|orts
|or||]
ko1|o
Serv|ce
(Wo|||e
to|||es)
W|re|ess
re1|co|
te|eretr]
|o|||e
µ|ores H|ç|Wo]
to|| toçs*
Cor1|ess
µ|ores* W|re|ess
re1|co|
te|eretr]
broo1cost
!V
Host
of tne
wn|te
sµace
|s sµectrum
reserveJ for
m|||tary, feJera|
çovernment
anJ |nJustry use.
C|S
(C|o|o| |os|t|or|rç
S]ster)
*over|oµµ|rç
use
00 400 600 I00 800 900 I.I
l CHî 500 |Hî
$26 b||||oa
$60 b||||oa
1ne ||çnt areas ( )
reµresent:
1. 1ne w|nJfa|| an |ncumoent
sµectrum ||censee cou|J rece|ve |f
çranteJ f|ex|o|||ty to use |t for any
µurµose or to se|| |t (|.e., ownersn|µ
r|çnts).
2. 1ne comµensat|on taxµayers
cou|J rece|ve |f çovernment
cnarçeJ market rates for use of
tn|s µuo||c asset.
3. 1ne eff|c|ency |oss from not
a||ow|nç tn|s sµectrum to oe useJ
for serv|ces most n|çn|y va|ueJ oy
consumers.
500
Mhz
I 0hz I.2 I.3 I.4
(I,000 NPz)
|oçers
|o|||e
µ|ores
$453 b||||oa
(;c.ì |||||or µer c|orre|)
8k0k00kSJ JV
(61 cheaae|s)
1he size ol Lhe wavelenqLh inlluences Lhe abiliLy ol a wave Lo pass Lhrouqh ob|ecLs.
Cenerally, as a wavelenqLh decreases in size, iLs value also decreases.
W|re|ess bardW|dtb |s çerera||y courted |r æeçabertz.
Nob||e pbores
(NarroWbard·
PCS)
1ne va|ue
of toJay´s
restr|cteJ
usaçe
r|çnts
1ne va|ue of
comµ|ete|y
f|ex|o|e
usaçe r|çnts
(|.e., ownersn|µ
r|çnts), numoer
oaseJ on
recent auct|ons
1oJay, tne çovernment
restr|cts tne use of tn|s
ó H|z to oroaJcast|nç one
1v s|çna| (tn|s examµ|e |s
cnanne| |4). 1ne market
va|ues tn|s ||m|teJ ||cense
at S390 m||||on.
|f tne ||cense a||oweJ tne
same óH|z to oe µut to |ts
most n|çn|y va|ueJ use (e.ç.,
ce||u|ar te|eµnone serv|ce),
|ts market va|ue jumµs to
S7.2 o||||on. 1ne J|fference
(Só.8 o||||on) |s tne µotent|a|
va|ue of sµectrumf|ex|o|||ty
on cnanne| |4. Note tnat |f
a|| oroaJcasters were çrant·
eJ f|ex|o|||ty, tne çreater
suµµ|y of sµectrum wou|J
|ower tn|s va|ue cons|Jerao|y.
Permeable zene: s|çra|s, Wb|cb carry |rforæat|or, car eas||y traverse tbrouçb derse objects sucb as bu||d|rçs, æourta|rs, forests, ard storæs.
r|croWoves |rfrore1
v|s|||e
||ç|t u|trov|o|et i ro]s çorro ro]s
100 CHî 1 |Hî
!H| kAùlO S||C!kU|
Ibe radie spectrum
(er|arçed |r tbe cbarts above)
|s tbe port|or of tbe tota|
e|ectroæaçret|c spectruæ
d|st|rçu|sbed by |ts va|ue
for coææur|cat|or.
Sote|||te
µ|ores
Sote|||te
ro1|o
(SùAkS)
Weot|er ro1or
W|re|ess
retWor||rç
(W|·||,
b|uetoot|)*
||croWove*
overs
|o|||e
µ|ores Cor1|ess*
µ|ores
Sote|||te
µ|ores
*over|oµµ|rç
use
Ur||cerse1
|CS
l.5 CHî 1 CHî
$! b.
$30 b.
$! b.
$42 b.
$2 b||||oa
$!8 b||||oa
$2 b||||oa
$!8 b||||oa
$!43 b||||oa
I.6 I.I I.8 I.9 2.2 2.4 2.6 2.8 3.2 3.4
Semi-permeable {transitien) zene:
2
0hz
c CHî
3
0hz
I.5
0hz
2.4 C|z |s un||censeJ·a ´µuo||c µark´ free to a w|Je
var|ety of consumer Jev|ces (300 anJ çrow|nç fast).
Nor·çeostat|orary
æob||e sate|||te
serv|ce (NßS0·NSS)
Nor·çeostat|orary
æob||e sate|||te
serv|ce (NßS0·NSS)
Sate|||te
rad|o
£|ectroa|c
aews·
çether|aç
(broo1cost !V)
Nob||e pbores
(Broadbard PCS)
C|S
1ne
area unJer
tn|s curve |s
S4.5 tr||||on, wn|cn
snou|J not oe |nterµreteJ
as tne tota| market va|ue of
sµectrum. 1ne curve snows
tne març|na| va|ue of µar·
t|cu|ar oanJs oaseJ on recent
auct|ons, wn|cn on|y fetcneJ
as mucn as tney J|J oecause
most sµectrum cannot oe
µurcnaseJ at any µr|ce or |s
manJateJ for |neff|c|ent use.
|f çovernment a||oweJ
sµectrumto oe useJ for any
µurµose·or a||oweJ tne
un||censeJ snar|nç of unJer·
ut|||zeJ oanJs (see otner
s|Je)·|ts suµµ|y wou|J
|ncrease anJ market va|ue
Jecrease. 1ne S782
o||||on est|mate for tne
sµectrum´s tota| va|ue, at
r|çnt, assumes reforms are
|nst|tuteJ to a||ow f|ex|o|e
use. w|tnout reform, tne
auct|on va|ue of µr|me
sµectrum w||| rema|n
art|f|c|a||y n|çn.
Vo|ce (e.ç., te|eµ|ore ¢uo||t])
Nus|c (e.ç., Cù ¢uo||t])
Stardard def|r|t|or IV (e.ç., VCk ¢uo||t])
P|çb def|r|t|or IV (e.ç., rov|e t|eoter ¢uo||t])
Super b|çb def|r|t|or IV* (e.ç., ç|oss] roçoî|re ¢uo||t])
The amount of spectrum required
for everyday communications
´1ne oas|c µroo|em |s tnat
JemanJ for sµectrum |s
outstr|µµ|nç tne suµµ|y.´
U.S. Ceneral AccounLinq Cllice
ReporL, SepLember 2002 *Suµer ||ç| 1ef|r|t|or v|1eo |r 1ù or |o|oçroµ|] Wou|1 re¢u|re o11|t|oro| |or1W|1t|.
!0 |hz
!00 |hz
!,000 |hz (-l |Hî)
5,000 |hz (-5 |Hî)
50,000 |hz (-50 |Hî)
´jSµectrum |s]
tne most
va|uao|e natura|
resource of tne
|nformat|on açe.´
William Salire,
New York 1|mes
A||kO/l|A!||\
!o1o], rost W|re|ess corrur|cot|or |s |oW f|1e||t]
ou1|o. lr t|e future, ||ç| f|1e||t] v|1eo cou|1 re¢u|re
uµ to 5,000 t|res os ruc| |or1W|1t|.
|OW |lù||l!\
CO||UNlCA!lONS
HlCH |lù||l!\
CO||UNlCA!lONS
Secur|t]
o|orrs
Sote|||te
!V
ùr|ver sofet] Worr|rç
30 ßPz 20 ßPz 40 ßPz
H|ç|Wo] to|| toçs
Secur|t]
o|orrs
|o||ce
sµee1 ro1or
|o||ce
sµee1 ro1or
W|·||
T|s
sjscttam's
werth
cemjsts1
te et|st
t|la¸s
eacb = $I b||||or
Temporary
assistance
Ior needy
Iamilies (TANF)
$24 billion
orruo||]
McDonalds
$3!.2 billion
All the gold
stored in
Fort Knox
$45.5 billion
Bill Cates
$52.S billion
Covernment
Medicaid
spending
$!47 billion
orruo||]
Empire
5tate
Building
$! billion
3|Pz 300 ßPz 2ßPz 5ßPz 50ßPz
3|Pz 300 ßPz 200 ßPz I00 ßPz
||çner frequenc|es are |ess va|uao|e tnan
|ower ones oecause µoµu|ar consumer
serv|ces (oroaJcast|nç anJ ce||
µnones) neeJ to µenetrate
ou||J|nçs, anJ tn|s çets
narJer as you move
uµ tne sµectrum.
3.6 3.8 4.2 4.4 4.6 4.8 30 20 45 I0
||ie1 sote|||te
corrur|cot|ors (co||e
!V retWor|s ore corr|e1
or t|ese |or1s)
s|çra|s bave d|ff|cu|ty travers|rç derse objects. Lenç line-ef-siçht zene: s|çra|s carrot traverse derse
objects but car be sert |orç d|starces tbrouçb tbe atæospbere.
5
0hz
50
0h
4
0hz
|n orJer to emµnas|ze tne most va|uao|e
µarts of tne sµectrum, tn|s sca|e ç|ves
tne |ower frequenc|es J|sµroµort|onate sµace.
Us|nç an unaJjusteJ ||near sca|e,
tne va|ues µart of tne cnart wou|J aµµear ||ke tn|s:
0 P S 0 k L £ S 0 8 0 k 8 h I 0 h L Y P k 0 0 0 0 J I V £ f k k M L k N 0 8 k k k £ N fk k M L k N 0 S 0 0 J h R £ S J
Note: Sµectrum
va|uat|ons, wn|cn are
notor|ous|y vo|at||e, are
as of |ecemoer 3|, 200|.
I5 25 35 40
!|e o|rWoves
ree1e1 for o||
t|e ever]1o]
uses s|oWr |ere
orourt to |ess
t|or cº of t|e
toto| ko1|o
Sµectrur.
´j1ne sµectrum a||ocat|on] system |s |neff|c|ent,
unresµons|ve to consumer JemanJ, anJ a nuçe
oarr|er to entry for new tecnno|oç|es anx|ous to
comµete |n tne marketµ|ace.´
1homas HazleLL, Former Chiel LconomisL, FCC
U.5. military
budget
$357 billion
orruo||]
U.5. radio spectrum $771 billien (est.)
300
0hz
I00 I50 200 250
0
hz
Shert line-ef-siçht zene: s|çra|s
car or|y be sert very sbort d|starces.
S k h k k k 0 £ S £ k J S 0 k 0 8 L k N 0
r|croWoves |rfrore1
v|s|||e
||ç|t u|trov|o|et i ro]s çorro ro]s
100 CHî 1 |Hî
!H| kAùlO S||C!kU|
Ibe radie spectrum
(er|arçed |r tbe cbarts above)
|s tbe port|or of tbe tota|
e|ectroæaçret|c spectruæ
d|st|rçu|sbed by |ts va|ue
for coææur|cat|or.
Sote|||te
µ|ores
Sote|||te
ro1|o
(SùAkS)
Weot|er ro1or
W|re|ess
retWor||rç
(W|·||,
b|uetoot|)*
||croWove*
overs
|o|||e
µ|ores Cor1|ess*
µ|ores
Sote|||te
µ|ores
*over|oµµ|rç
use
Ur||cerse1
|CS
l.5 CHî 1 CHî
$! b.
$30 b.
$! b.
$42 b.
$2 b||||oa
$!8 b||||oa
$2 b||||oa
$!8 b||||oa
$!43 b||||oa
I.6 I.I I.8 I.9 2.2 2.4 2.6 2.8 3.2 3.4
Semi-permeable {transitien) zene:
2
0hz
c CHî
3
0hz
I.5
0hz
2.4 C|z |s un||censeJ·a ´µuo||c µark´ free to a w|Je
var|ety of consumer Jev|ces (300 anJ çrow|nç fast).
Nor·çeostat|orary
æob||e sate|||te
serv|ce (NßS0·NSS)
Nor·çeostat|orary
æob||e sate|||te
serv|ce (NßS0·NSS)
Sate|||te
rad|o
£|ectroa|c
aews·
çether|aç
(broo1cost !V)
Nob||e pbores
(Broadbard PCS)
C|S
1ne
area unJer
tn|s curve |s
S4.5 tr||||on, wn|cn
snou|J not oe |nterµreteJ
as tne tota| market va|ue of
sµectrum. 1ne curve snows
tne març|na| va|ue of µar·
t|cu|ar oanJs oaseJ on recent
auct|ons, wn|cn on|y fetcneJ
as mucn as tney J|J oecause
most sµectrum cannot oe
µurcnaseJ at any µr|ce or |s
manJateJ for |neff|c|ent use.
|f çovernment a||oweJ
sµectrumto oe useJ for any
µurµose·or a||oweJ tne
un||censeJ snar|nç of unJer·
ut|||zeJ oanJs (see otner
s|Je)·|ts suµµ|y wou|J
|ncrease anJ market va|ue
Jecrease. 1ne S782
o||||on est|mate for tne
sµectrum´s tota| va|ue, at
r|çnt, assumes reforms are
|nst|tuteJ to a||ow f|ex|o|e
use. w|tnout reform, tne
auct|on va|ue of µr|me
sµectrum w||| rema|n
art|f|c|a||y n|çn.
Vo|ce (e.ç., te|eµ|ore ¢uo||t])
Nus|c (e.ç., Cù ¢uo||t])
Stardard def|r|t|or IV (e.ç., VCk ¢uo||t])
P|çb def|r|t|or IV (e.ç., rov|e t|eoter ¢uo||t])
Super b|çb def|r|t|or IV* (e.ç., ç|oss] roçoî|re ¢uo||t])
The amount of spectrum required
for everyday communications
´1ne oas|c µroo|em |s tnat
JemanJ for sµectrum |s
outstr|µµ|nç tne suµµ|y.´
U.S. Ceneral AccounLinq Cllice
ReporL, SepLember 2002 *Suµer ||ç| 1ef|r|t|or v|1eo |r 1ù or |o|oçroµ|] Wou|1 re¢u|re o11|t|oro| |or1W|1t|.
!0 |hz
!00 |hz
!,000 |hz (-l |Hî)
5,000 |hz (-5 |Hî)
50,000 |hz (-50 |Hî)
´jSµectrum |s]
tne most
va|uao|e natura|
resource of tne
|nformat|on açe.´
William Salire,
New York 1|mes
A||kO/l|A!||\
!o1o], rost W|re|ess corrur|cot|or |s |oW f|1e||t]
ou1|o. lr t|e future, ||ç| f|1e||t] v|1eo cou|1 re¢u|re
uµ to 5,000 t|res os ruc| |or1W|1t|.
|OW |lù||l!\
CO||UNlCA!lONS
HlCH |lù||l!\
CO||UNlCA!lONS
Secur|t]
o|orrs
Sote|||te
!V
ùr|ver sofet] Worr|rç
30 ßPz 20 ßPz 40 ßPz
H|ç|Wo] to|| toçs
Secur|t]
o|orrs
|o||ce
sµee1 ro1or
|o||ce
sµee1 ro1or
W|·||
T|s
sjscttam's
werth
cemjsts1
te et|st
t|la¸s
eacb = $I b||||or
Temporary
assistance
Ior needy
Iamilies (TANF)
$24 billion
orruo||]
McDonalds
$3!.2 billion
All the gold
stored in
Fort Knox
$45.5 billion
Bill Cates
$52.S billion
Covernment
Medicaid
spending
$!47 billion
orruo||]
Empire
5tate
Building
$! billion
3|Pz 300 ßPz 2ßPz 5ßPz 50ßPz
3|Pz 300 ßPz 200 ßPz I00 ßPz
||çner frequenc|es are |ess va|uao|e tnan
|ower ones oecause µoµu|ar consumer
serv|ces (oroaJcast|nç anJ ce||
µnones) neeJ to µenetrate
ou||J|nçs, anJ tn|s çets
narJer as you move
uµ tne sµectrum.
3.6 3.8 4.2 4.4 4.6 4.8 30 20 45 I0
||ie1 sote|||te
corrur|cot|ors (co||e
!V retWor|s ore corr|e1
or t|ese |or1s)
s|çra|s bave d|ff|cu|ty travers|rç derse objects. Lenç line-ef-siçht zene: s|çra|s carrot traverse derse
objects but car be sert |orç d|starces tbrouçb tbe atæospbere.
5
0hz
50
0h
4
0hz
|n orJer to emµnas|ze tne most va|uao|e
µarts of tne sµectrum, tn|s sca|e ç|ves
tne |ower frequenc|es J|sµroµort|onate sµace.
Us|nç an unaJjusteJ ||near sca|e,
tne va|ues µart of tne cnart wou|J aµµear ||ke tn|s:
0 P S 0 k L £ S 0 8 0 k 8 h I 0 h L Y P k 0 0 0 0 J I V £ f k k M L k N 0 8 k k k £ N fk k M L k N 0 S 0 0 J h R £ S J
Note: Sµectrum
va|uat|ons, wn|cn are
notor|ous|y vo|at||e, are
as of |ecemoer 3|, 200|.
I5 25 35 40
!|e o|rWoves
ree1e1 for o||
t|e ever]1o]
uses s|oWr |ere
orourt to |ess
t|or cº of t|e
toto| ko1|o
Sµectrur.
´j1ne sµectrum a||ocat|on] system |s |neff|c|ent,
unresµons|ve to consumer JemanJ, anJ a nuçe
oarr|er to entry for new tecnno|oç|es anx|ous to
comµete |n tne marketµ|ace.´
1homas HazleLL, Former Chiel LconomisL, FCC
U.5. military
budget
$357 billion
orruo||]
U.5. radio spectrum $771 billien (est.)
300
0hz
I00 I50 200 250
0
hz
Shert line-ef-siçht zene: s|çra|s
car or|y be sert very sbort d|starces.
S k h k k k 0 £ S £ k J S 0 k 0 8 L k N 0
38 39
The Map of Tashkent was part of an advocacy
campaign by Human Rights Watch (HRW)
around the European Bank for Reconstruction
and Development’s (EBRD) decision to hold
its annual meeting in Tashkent, Uzbekistan
in 2003. Countries hosting the meeting
historically stand to gain significant
investment and international legitimacy. The
goal of the HRW campaign was to move the
Bank to link human rights progress to the
decision to hold the meeting in Tashkent.
The campaign included letter-writing, media
advocacy, coalition-building with other NGOs
and personal meetings with EBRD officials in
2002 and 2003.
Realizing that participants would be
anticipating information about Tashkent
and that the Uzbek government would be
promoting their country, HRW worked with
a graphic designer to develop an alternative
map of Tashkent. The map mimics the style
of tourist brochures, marking out tourist
sites as well as locations where human rights
violations had taken place in the city.
By linking data from HRW’s research to data
about well-known tourist sites, the map invited
the target audience to take a walk through
the campaign’s data. The map was posted
online as well as printed and distributed to the
meeting’s attendees.
As a result of the campaign, the Bank faced
public criticism for its decision to hold the
meeting in Uzbekistan. On its web site, HRW
notes:
“The Bank’s annual meetings usually center
on investment opportunities in the host
country. But this year, the coalition’s campaign
turned the meeting into a debate of the Uzbek
government’s poor human rights record and
the Bank’s commitment to addressing these
concerns.... In keynote speeches, broadcast
live on Uzbek television, EBRD President
Jean Lemierre and U.K.’s then-Development
Minister Clare Short emphasized the need
for the Uzbek leadership to make progress
on human rights. They raised in particular the
recent recommendations by the U.N. Special
Rapporteur on Torture, which found torture in
the country to be ‘systematic.’ This amounted
to a public scolding of President Karimov’s
broken promise, and it did not go unnoticed.
As Lemierre and Short delivered their critical
speeches, President Karimov removed his
headphones and demonstratively covered his
ears.”
See http://hrw.org/campaigns/uzbekistan
40 41
Additional Resources
Dickison, Mike. Pictures of Numbers. Illustrated techniques for improving your data
graphics. http://www.numberpix.com
Emerson, John. Social Design Notes. Writing and clippings on design and activism.
http://backspace.com/notes
Friendly, Michael and Daniel J. Denis. Milestones in the History of Thematic Cartography,
Statistical Graphics, and Data Visualization. An extensive catalog of visualization
techniques used throughout history. http://www.math.yorku.ca/SCS/Gallery/milestone
IDEO Methods Cards. Tips and techniques for user testing.
http://www.ideo.com/methodcards/MethodDeck/index.html
Krygier, John and Denis Wood. Making Maps, A Visual Guide to Map Design for GIS. The
Guilford Press; New York, NY. http://makingmaps.owu.edu
Lengler, Ralph and Martin J. Eppler. A Periodic Table of Visualization Methods.
http://www.visual-literacy.org/periodic_table/periodic_table.html
Lindenbaum, Stephanie. Mapping for Advocacy, Case studies. April 2006. http://www.
soros.org/initiatives/information/focus/communication/articles_publications/
publications/gis_20060412
Many Eyes. A web service allowing users upload and render their data in a variety of
interactive, visual formats. http://services.alphaworks.ibm.com/manyeyes/browse/
visualizations
Moere, Andrew Vande. Information Aesthetics. A gallery of dramatic experiments in the
translation of data into images. http://infosthetics.com
Nielsen, Jakob. Writings about usability and user-centered design. http://useit.com
Swivel. A web service for uploading, visualizing, and sharing data and designs.
http://swivel.com
Tufte , Edward. Author of several beautiful, informative books on information design.
http://www.edwardtufte.com
Williams, Robin. The Non-Designer’s Design Book: Design and Typographics Principles for
the Visual Novice. Peachpit Press; September, 2003.
How do you know if your graphics are working? Just ask your audience.
Testing your graphics with even a small number of typical users can provide
useful insight for revising and improving your work.
For instance, the meaning of images is often a matter of interpretation. An
image in one context may have an entirely different meaning in another. The
representation of ideas, individuals or groups of people may be affected
by assumptions and pre-conceptions. As with any visual representation,
different communities may ascribe different meanings to the same image.
One way of addressing this is to test your design with a sample group from
your audience. Testing can be as simple as showing your design to your
audiences, soliciting their feedback and revising your graphics accordingly.
Information design is not just presenting information in a pretty way, but
making it easier to understand and providing new routes to understanding.
Your audience completes the design, bringing their interpretation and taking
action. Cycles of testing and revising your graphics bring your audience into
the design process and help ensure your design meets your goals.
Evaluate and Iterate
Above, alternative cover designs tested while producing this report. Each mock-up employs
a good example of information design, but the one that was chosen for the cover best
achieves a combination of simplicity, clarity and visual narrative.
Visualizing
Information
for Advocacy
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Visualising Social
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42 43
Free Software Tools
Below is brief list of Free Software and Open Source tools you can download
or use online to help with your information graphics. Once you’ve planned
your graphics, these tools can help render, polish and prepare them for
printing.
OpenOffice
OpenOffice is an office productivity suite. It includes a word processor,
spreadsheet, presentation manager and drawing program. OpenOffice also
works with a variety of file formats, including those of Microsoft Office and
open formats such as .odt. OpenOffice runs on Linux and Windows and on
Mac OS X under X11.
http://openoffice.org
NeoOffice
NeoOffice is a fully-featured set of office applications (including word
processing, spreadsheet, presentation and drawing programs) for Mac OS
X. Based on OpenOffice, NeoOffice has integrated dozens of native Mac
features and can import, edit and exchange files with other popular office
programs such as Microsoft Office.
http://neooffice.org
Ajax13
Ajax13 is a web-based Office Suite that allows you to create and share
documents, spreadsheets and presentations. Ajax13 also has a sketch tool
to do basic diagrams and a media player. The tool supports files in a variety of
formats.
http://us.ajax13.com
InkScape
Inkscape is a vector graphics editor with capabilities similar to Illustrator,
Freehand or CorelDraw. It supports rendering of shapes, paths, text,
markers, clones, transparency, transformations, gradients, patterns and
grouping. Available for Windows, Linux and Mac.
http://inkscape.org
PDFCreator
PDFCreator is a free tool to create PDF files from nearly any Windows
application that can print.
http://sourceforge.net/projects/pdfcreator
Scribus
Scribus can be used to create layouts for newsletters, stationery, posters,
training manuals, technical documentation, business cards and other
documents that need flexible layout or sophisticated image handling. It has
precise typography controls and image sizing not available in current word
processors. Available for Windows, Linux and Mac.
http://www.scribus.net
The Gimp
GIMP is the GNU Image Manipulation Programme. Typical uses include
creating graphics and logos, resizing and cropping photos, changing colors,
combining images, removing unwanted image features and converting
between image formats. GIMP can also be used to create animated images.
GIMP is a powerful image editor supporting advanced image editing,
manipulation and professional graphics creation. For Windows, Linux and
Mac.
http://gimp.org
GimpShop
GIMPShop is a version of the GIMP image editor modified to be more user-
friendly for Photoshop users. The interface is adapted to look and feel more
like Photoshop and act more like a single, unified program. Available for
Windows and Mac.
http://gimpshop.com
44
If you would like to send us examples of your information
design or learn more about information design, please write
to
[email protected]
You’ve got data, now what do you do with it?
How do you tell your story effectively?
How can you move your audience?