Transcript
Orange Business Services
2 Orange Group restricted Business VPN
largest network to support your needs
– number one with 326,000+ IP-based VPN accesses
– 3,750 multinational customers
world’s largest coverage
– Orange Business Services employees present in over 160 countries
– network reach in 220 countries and territories
– unmatched coverage in BRIC (Brazil, Russia, India, China)
– in 2012 we invested around €780 million in our international networks
recognized global leadership
– Best Global Operator – World Communication Awards (WCA) 2012
– User’s Choice, a customer-voted category recognizing the excellence
of our customer service – World Communication Awards 2012
– Best New Service Enterprise for Business VPN –
WCA 2011
– number one in the Vertical System Group (VSG)
Provider Leaderboard for Business Ethernet Services
for four consecutive years (2009-2012)
– Forrester Wave in Q12013 “Orange has the leading
current offering … a very robust strategy … and a
very strong market presence for managed
global MPLS services”
Orange Business Services
3 France Telecom - Orange confidential
Russia Russia Russia Russia
assisting Russian
multinationals in their
expansion
North North North North
America America America America
bringing our global
dimension to
multinationals
Africa Africa Africa Africa
continuing to invest
to sustain growth
in all of Africa
Asia Asia Asia Asia
strengthening network
activities; developing
national partnerships
and direct investments
in China; investing in
service activities in
India
Latin America Latin America Latin America Latin America
assisting the economic
turnaround in Brazil,
Argentina and Chile
Middle East Middle East Middle East Middle East
participating in the
development of
towns and cities and in
tomorrow's economy
France France France France
supporting companies' transformation
and international development
Largest Private IP Network With Presence in 220+ Countries & Local
Presence in 166 countries
Europe Europe Europe Europe
building a pan-European
value-added mobile offer
geographical strategies that set us apart
GS India
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Converged communication solutions
• Design, Plan, Build & Manage
• LAN and Campus networks,
• IPT, TDM Telephony solutions
• Unified Messaging, audio and video conferencing, Collaboration &
Application Integration
Contact center, CRM and voice application solutions
• Design, Plan, Build & Manage
• TDM and IP Contact Center infrastructure
• IVR application development, CTI Integration, 3rd party app Integration
• interaction mgmt and workforce optimization
• Value added services such as business reporting
infrastructure management solutions
• Remote & on – site IT Infrastructure Management
• Network management, Server management
• Application management
security solutions
• intrusion management: IPS, host IPS, IDS and vulnerability management
• perimeter security, firewalls, VPN/ SSL, UTM
• ISMS consulting, VA/PT
GS India solution offerings in India - snapshot
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key industry partnerships in India
Platinum partner
•Unified Communications
Contact Centre solutions
•Data solutions
•Converged Communication
•Professional services
Gold Partner
•Telepresence
•Contact Centre solutions
•Unified Communication solutions
•Data Solutions
•Converged Communication
solutions
Elite partner
•Converged Communication
solutions
•Business Acceleration
•Security solutions
Premium partner
•Enterprise and SME telephony
•Unified Communication
solutions
Gold partner
•Recording & Quality
•Work Force Management
•Contact Centre Solutions
•Predictive Dialer
•network optimization
•network optimization
• security
Elite partner
•Enterprise Lync telephony
•Unified Communication
solutions
Certified partner
•Converged Communication
solutions
•Security solutions
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Service Towers Infrastructure Elements Currently Supported
Telephony and
Contact Center
Alcatel 118+ voice systems
385000 voice ports
Avaya 56+ voice systems
Nortel 750+ voice systems
Cisco 108+ voice systems
Verint 33+voice recording system
Data Networks
Edge 5500+ edge switches(L2/L3) 250000 data ports
Core 500+ core switches (L3/L4)
Multi Service Switch 275 Nortel Passport/MSS 2500+ connections
WAN Accelerator 70+ EXPAND Devices
WAN Circuits 500+ MPLS,PTP and ISDN circuits
Server Management Wintel/ Novell Netware /
UNIX & AS400
450+ Netware, 150+ Windows , 20+ UNIX , 20+ Linux
,2 AS400, 3 RDBMS & DBA
700+ servers
Messaging Messaging & Mailbox
Services
8 Domains , Archival of mail services 2 domains, DR
services associated to 1 domain.
12000+ mailboxes
Security
Management
Firewalls, VPN Appliances,
IDS/IDP
10 Cisco PIX/ASA,23 Nortel & 94 Juniper firewalls 125+ firewalls
Service Desk No of Tickets 10000 Service Requests, Incident and Change 10000+
Managed Voice
Infrastructure
Multiple Voice Infrastructure - TDM/IP PBX, Voice Mail ,
IPCC
228,000
depth & breadth of expertise
8 France Telecom Group restricted emerging markets story
customers in India
thank you
Copyright © Orange Business Services 2013. All rights reserved. The information contained within this
document is the property of France Telecom – Orange Group and its affiliates and subsidiary companies
trading as Orange Business Services. Orange, the Orange logo, Orange Business Services and product and
service names are trademarks of Orange Brand Services Limited. All other trademarks are the property of
their respective owners. This publication provides outline information only. Product information, including
specifications, is subject to change without prior notice.