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RICHARD S. LENTZ
[email protected] 21418 Heath Avenue North Forest Lake, MN 55025 651-464-8808 SUMMARY OF QUALIFICATIONS Excellent leadership, analytical, organizational, presentation, sales goals, meeting management, team building, and interpersonal skills. Able to work well with technical and operations as well as sales and marketing personnel. Product expertise in industrial equipment including labeling systems, conveying systems, thermal printers, lasers, software, custom machining systems and consumer products. Recognized for the ability to lead initiatives involving participants with design and manufacturing. Areas of expertise include: • • • • • • • • • Sales Engineering Project Management Scheduling Strategic Planning Production Management Product Development Customer Service Budgeting Forecasting
Computer literate in a variety of software including MS Windows, Word, Excel, CAD, ACT, project management and scheduling programs; able to research and navigate the Internet and efficiently handle all e-mail functions. PROFESSIONAL EXPERIENCE Multifeeder Technology, Saint Paul, MN 2008 to July 2009 Regional Applications Manager - Built strong long-term relationships with customers, equipment manufacturers, value added resellers, equipment representatives and distribution channels. • Managed accounts in Domestic and International locations and effectively sold Feeding, Labeling and Conveying Equipment by supporting worldwide Customers, OEM’s, VAR’s and Distributors. • Presented company products and capabilities to new customers and alliance partners using excellent interpersonal communication, relationship management, and presentation skills. • Created and implemented cost saving designs for customers and process development; consistently met and exceeded established goals and objectives in management, training and education, and client relations. Lofton Label, St. Paul, MN 2002 to 2008 Equipment Specialist - Recognized for outstanding sales service and consistent leadership in reaching company goals; certified Laser Safety Officer for FDA approved Class 1 installations. • Coordinated product training, distribution and sales support to outside sales group; managed project costs with vendors/suppliers, leading to an overall increase in profitability and efficiency. • Traveled to customer facilities to perform on-site surveys for new equipment installations; sold and managed label and printing equipment products for manufacturing and production facilities. • Introduced new products, generated leads/sales, and supported existing accounts by providing post-sale professional services and resources.
PrivComm Corporation, St. Paul, MN 2000 to 2001 Project Manager - Played a key role in implementing production, inventory, purchasing, customer service, accounts receivable, accounts payable and new company start-up processes for this private Cable and Internet service company. • Developed business and administrative processes; identified problems and bottlenecks; provided action plans to improve internal procedures and daily operations. • Participated in the selection of vendors that provided quality products, blanket orders, volume discounts and a customer/vendor alliance. • Coordinated projects with sales staff to meet property and customer specifications; worked closely with sales & marketing to provide/develop new customer opportunities. RICHARD S. LENTZ Page 2 PROFESSIONAL EXPERIENCE (Cont.) Smyth Systems Company, Minneapolis, MN 1998 to 1999 Operations Manager (July 1999 - October 1999) - Promoted to manage and direct operations; planned and developed action plans, supervised staff, and coordinated labeling equipment projects. • Directed, coordinated, and reviewed work plans for operations staff; identified and resolved problems, assigned work activities and projects, monitored work flow, reviewed and evaluated work products, methods, and procedures. • Coordinated customer satisfaction and problem resolution; selected, motivated and evaluated staff; provided or coordinated staff training; worked with employees to correct deficiencies; identified resource needs; recommended and implemented policies and procedures. • Participated in the development and administration of the operations program budget; provided forecasts for additional funds needed for staffing, equipment, materials, and supplies; directed the monitoring of and approved expenditures; recommended adjustments as necessary. • Identified opportunities for improving business methods and procedures; reviewed with appropriate management staff, and implemented improvements. Project Manager (August 1998 - July 1999) - Coordinated project requirements with salespersons, sales manager, and/or product manager to meet customer specifications. • Analyzed various design requirements and recommended possible solutions; determined and organized job specifications, plans, and specific action steps. • Prepared budgets, schedules, and worked with machinists and technicians in the development of components to produce the product. • Served on management team of HMS Label Specialties and Smyth Systems Company; participated in the selection and evaluation of vendors to obtain optimum service and reliability. • Assisted with special research and development projects in coordination with product management, research and development, engineering, and others. PROFESSIONAL DEVELOPMENT Century College, White Bear Lake, MN • Continuing education programs in Supervisory Management St. Thomas University, St. Paul, MN • Finance and Accounting for Non-financial Managers New Horizons Learning Center, St. Paul, MN • MS Excel, Project and Word Skillpath Seminars, Minneapolis, MN
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Managing Multiple Projects, Objectives
and Deadlines
MPI Group, Minneapolis, MN • Manufacturing Process Integration Braas • • • Company, St. Fundamentals Introduction Intermediate Paul, MN of PLC Programming to PLC Programming PLC Programming
APICS • Material & Capacity Requirements Planning • Production Activity Control Laser Safety Associates, Wales, WI • Laser Safety Officer