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RICK MANCILLA
Ventura, California 93001 (805) 407-6793
[email protected]
EXECUTIVE MANAGEMENT Operations / Business Development / Customer-service / Project Management Vendor & Customer Relations
Cross-functional executive with extensive experience in a wide range of company sizes from startup to international corporations. Proven talent in operational management; startup oversight of capital formation, business modeling, staffing, implementation, and management. Skilled in team building, planning, and motivation; specific, measurable, time-oriented goals with contingency planning. Technical skills in multiple areas; including development of software/services solutions; versed in analyzing markets, developing products, sales and marketing to meet marketspecific demands through technology solution offerings. Bi-lingual, English and Spanish.
Led operational changes for Fortune 500 companies, such as Whittaker Communications and Hughes LAN Systems; architected operations for large corporations to independent proprietorship, directing teams through business process change, focusing on improving quality, productivity, and revenue. CAREER HISTORY Business Development Consultant, Mideo Systems, Inc., 2009 to Oct. 2011 -- Forensic Computer Software Developed marketing, consultative sales approach, updating customer-services/support practice Created B2B business development plan and execution; secured NEC Global Created, deployed proposal generation structure coupled to product/services; train sales staff Direct interaction with customers; presentations, pricing, solutions, sales Cofounder/CEO Sapheneia, LLC / VP Operations Sapheneia Commercial Products AB, 2005 to 2009 -- Global Imaging / Services Company Contracted and managed construction team; refurbished 24000 sq. ft., 4 story building - clinical/administrations purpose Managed freestanding, same-day surgery National Tumor Ablation Clinic, 1-4 stage cancer patients Responsible for operations; staff/payroll, product/sales/services, marketing, financials Designed, managed information technology solutions, strategic partnership, and distribution channels Led startup software technology company; sales/business development for Americas, Europe, China; managing day-today operations, financial goals, and directed multiple business offices VP of Marketing & Sales, Lumen IQ, Inc, 2003 to 2004. Medical/Forensic Software Development Company Developed marketing of medical offering, business strategy; go-to-market planning, market software solutions Developed strategic partnerships, open new market-segments Assembled Medical Advisory Board, aligned product and tools to AFIS/LIMS/CSI market analytical demands VP/Chief Technology Architect, Comdisco Healthcare Group, Inc., 2000 to 2002 -- $5B digital storage, business continuity, and disaster recovery company Responsible for designing, deployment, and marketing of immediate, near, and long-term digital recovery/storage solutions to healthcare industry Developed business partnerships with medical and storage equipment vendors Direct interaction with customers; presentations, pricing, solutions, presentations, sales Whittaker Communications, 1994 to 1999 -- $20B communications, aerospace and healthcare organization. Divisions included Aviant Information and Hughes LAN Systems. Cofounder/VP Consulting Division, Aviant Information, Inc., 1997 to 1999 Led communication technology subsidiary serving IT consulting services Developed strategic and operation plans, global sales, and customer service and support Managed financial, day-to-day operations, direction of multiple business offices, and quarterly goals Responsible for all operations and leadership; teams/offices, budgets, expenditures, sales analysis, financial performance Directed office operations, customer relations, assignment/scheduling of staff, product/service promotion, pricing, inventory management, sales reporting, budget management, payroll, and implementation of company programs, policies, and procedures Managed multidisciplinary teams with direct reports; lead US, Europe, Middle East projects/teams Senior Systems Analyst/Project Manager, Whittaker Communications, Inc., acquired Hughes LAN Systems, 1994 to 1997 Served as Global Healthcare Consultant; product/services/consulting for enterprise networks Designed networking infrastructures, information systems solutions, deployment, and customer support services Managed multidisciplinary teams with direct reports Director of IS Operations, St. Joseph Hospital and Medical Center, Patterson, NJ 1986 to1994 – Tertiary Care Hospital Technologically restructured entire campus, outlying facilities; designing and implementing enterprise wide Information systems applications Managed design of new data center; managing construction team and facility construction Implemented patient focused-care technology environment and support services encompassing inter/intra-departmental work-flow requirements for a 700(+) bed hospital Managed IT department, operations budget, teams, and direct reports
References Upon Request