Website Contract

The following is a free preview of the website contract template included in my Web Design Business Start-up Kit.
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[your logo here] Web Development Contract [your business name here] Professional Web Design Prepared by [your name here] [your business name here] This is a free preview of the website contract taken from the Web Design Business Start-up Kit by John Romaine. For more information about the kit, and all of the contract and document templates included, please visit 1. AUTHORISATION [clients business name here] is engaging [your business name here], a sole proprietor, located in [your location here], as an independent contractor for the specific purpose of developing and/or improving a World Wide Web site to be installed on the client's web space located on an Internet Service Provider's (ISP) server. Hereafter, the client will be known as the "Client" and [your business name here] will be known as the "Developer." The Client will establish a separate contract with an Internet Service Provider (ISP) for hosting, or the Developer will establish one for the Client. The Client hereby authorizes the Developer to access this account, and authorizes the Host Provider to provide the Developer with "write permission" for the Client's web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project. 2. STANDARD HOSTING SERVICES It is agreed that this account will be hosted by [hosts business name here]. In the opinion of the Developer this Host Provider offers superior service and affordable value. The Developer will secure this account on behalf of the Client or assist the client with the process. We offer the Client the ability to secure an account independently as a way to help the Client control cost. If however, the Client is not an advanced user of the Internet, the Client is encouraged to use the services of the Developer to secure and maintain this account. Please note: Using an alternate host is always an option for the Client. Should the Client desire to use a Host Provider other than [hosts business name here], this should be made known to the Developer before any work is commenced. 3. DOMAIN REGISTRATION The Developer will secure a domain name ( for the Client at the Client's request. All charges incurred in doing so will be billed to the Client as an addition to the base price contemplated by this agreement. These are domain name fees, and are not a source of income for the Developer. If the Client already has a domain name, the Developer will coordinate redirecting the address to the new host. Should the Client desire a specific domain name which is already owned by another party and negotiations for said domain name must be undertaken by the Developer, additional charges may apply. The Client will be contacted in advance before any negotiations of this nature are undertaken or charges are incurred. Page 1 of 5 “PRINTED COPIES ARE UNCONTROLLED” [your business name] Web Project Contract 4. BASE PACKAGE / GRAPHIC DESIGN / EMAIL This agreement contemplates up to set standard branding web pages with layout and graphic creation included as already indicated within the original proposal. This contract also includes a provision to assist the Client with e-mail setup using the maximum number of accounts allowed by [hosts business name here] if that is the host chosen by the Client. 5. TEXT Final text should be supplied by the Client unless otherwise specified. 500 words per page approximate standard if not supplied via diskette. Web pages of more than 1,200 words of text may be subject to additional fees for increased formatting time. 6. LINKS This agreement contemplates up to an average of 12 external or relative links per page. Links to external sites may be subjected to an additional cost depending upon the total number required. 7. CROSS BROWSER COMPATIBILITY Our agreement contemplates the creation of a web site viewable by Firefox, Mozilla, Netscape 6+, Microsoft Internet Explorer 5+, 6.0. Compatibility is defined herein as all critical elements of each page being viewable in these browsers. Client is aware that some advanced techniques on the Internet, however, may require a more recent browser version and brand or plug-in. Client is also aware that as new browser versions are developed, the new browser versions may not be backward compatible. In the absence of a Maintenance Agreement time spent to redesign a site for compatibility due to the introduction of a new browser version will be separately negotiated and in addition to the base price of our agreement. 8. GRAPHIC CREATION / BANNER ADVERTISEMENTS It is anticipated that the Developer will create, capture or receive from the Client all the graphic elements necessary to complete the Client's web site. This includes a basic logo, buttons, layouts and photography as listed below. This contract does not contemplate, however, the creation of banner advertisements, branding logos or flash objects. Should the Client need animated banners or flash objects the charge will be negotiated. 9. PHOTOGRAPHY For Client's residing in the Brisbane region, the Developer will at the request of the Client visit the Client's place of business and capture up to 30 images in digital format for inclusion on the Client's web site. Photographic retouching of these images is included in this agreement. If photographic capture is necessary and the Client's place of business resides outside the Brisbane region then travel costs will be incurred. 10. LOGO A logo to be used for anything other than the Internet is classed as a ‘branding logo’; this incurs a graphic design fee dependant on whether logo is for a business, corporation, non-profit organisation or club. 11. PAGE REDIRECTION / PLUG IN TECHNOLOGY Java Script programming necessary to complete the Client's site is included in the base price of this contract. JavaScript programming also includes page redirection based on the presence or absence of a viewer's browser, plug-in, screen resolution and platform. Note however, that if additional pages are Page 2 of 5 “PRINTED COPIES ARE UNCONTROLLED” [your business name] Web Project Contract necessary to accommodate specific browsers, plug-in technology, screen resolutions, or platforms additional charges may apply if the scope contemplated by our agreement is exceeded. 12. JAVA APPLETS / FLASH TECHNOLOGIES This agreement does not contemplate the use of Java Applets or Flash Technologies unless specified in Appendix A. Clients are encouraged to not use Java Applets or Flash Technologies as many viewers Online will be served an error when trying to view the page. Java Applets or Flash Technologies may also 'crash' older computers on download and download times for some viewers can be excessive. 13. CGI / PERL This contract contemplates one basic form embedded on the Clients web site with the data captured in each form delivered to the Client at the Client's specified e-mail address. If a specific script beyond this capability is requested by the Client and it must be purchased by the Developer at the Client's request, the charge for the script, if any, will be billed back to the Client. 14. MACROMEDIA FLASH Although not preferred due to poor loading speeds, Macromedia Flash is always an option to the Client's of the Developer. If chosen, the specific understanding of our arrangement will be outlined in the proposal. Flash work is charged by the hour. The Developer warrants to work earnestly to keep Client costs down. 15. DHTML Our base agreement does not contemplate using DHTML technology. However, as with Macromedia Flash this is always an option for the Client. If DHTML technology is desired by the Client, the rate to program each DHTML page will be specified the proposal. The Client understands that DHTML technology may not work in older browsers and some DHTML technology is not cross-browser specific. 16. REAL AUDIO / VIDEO Our base agreement does not contemplate using Real Audio or Real Video on the Client's site. If chosen, however, the charges for such will be listed in the proposal. 17. QUICKTIME / QUICKTIME VR Our agreement does not contemplate using QuickTime or QuickTime VR technology on the Client's web site. If chosen, the charges for such will be listed in the proposal. 18. E-COMMERCE This contract contemplates the possibility of an e-commerce enabled site. If a shopping cart is required for the Client's site, [desired shopping cart software here] will be the default software used and or [hosts business name here] will be the host. The charges for the shopping cart will be listed in the proposal as an addition to the base price of this agreement. 19. SECURE CERTIFICATES This agreement contemplates the possibility of an e-commerce enabled site. If the Client selects an ecommerce enabled site, the Client is encouraged to obtain a secure certificate for online transactions. The Client understands that if they do not obtain their own secure certificate, design capabilities on the shopping cart itself may be limited. Alternatively we can provide a shared SSL certificate but again design capabilities on the shopping cart itself may be limited. Page 3 of 5 “PRINTED COPIES ARE UNCONTROLLED” [your business name] Web Project Contract 20. MERCHANT ACCOUNT If the Client's web site requires the ability to accept credit cards, the Client will need a Merchant Trading Account. The Client understands that any charges necessary to secure the Merchant Trading Account are not covered by this agreement. 21. ASP / COLD FUSION This agreement includes the provision for using Microsoft ASP. It does not however accommodate Allaire or Cold Fusion technology. Any charges applicable to Cold Fusion are in addition to the base price of our agreement and will be listed in the proposal. 22. DATABASES This agreement does not include a provision for the creation of a database unless specifically listed in the proposal. If your site requires a database the charges for such will be listed in the proposal. 23. PAYMENT TERMS / WORKFLOW A minimum deposit of one third (33%) of the total amount is required to commence work. Once the first deposit is received, basic site design concepts will be made available for the Client's viewing and approval within a reasonable timeframe. There will be a maximum of 3 concepts made available to the client. Communication between the Developer and the Client is crucial during this phase to ensure that the ultimate publication will match the Client's taste and needs. Upon completion of this stage, the Client will be asked to confirm acceptance for the basic site design via e-mail or by signing a printed copy of the design. Upon completion of the web site, an e-mail or letter and invoice will be sent to the Client advising the Client that the work has been completed. Final payment of the remaining 67% balance plus any additional charges incurred are due within fifteen (15) business days after delivery of this e-mail or letter and invoice. If the fifteen (15) day minimum is not met an additional charge of 10% is due. Developer reserves the right to remove all web content from the Internet if payment is not made within thirty (30) days after delivery of our completion notification. Most frequently, problems making payment timely are the result of poor communication channels in a company's Accounting Department. If a payment delay is anticipated, please contact the Developer to discuss potential problems in advance. If problems are anticipated we may be able to accommodate an alternate arrangement. 24. CHANGE REQUESTS Developer prides itself in providing excellent customer service. That is the spirit of our agreement and the spirit of the Developer's business. To that end, we encourage input from the Client during the design process. The Developer understands, however, that Clients may request significant design changes to pages that have already been built to the Client's specification. To that end, please note that our agreement does not include a provision for "significant page modification" or creation of additional pages in excess of our agreed proposal. If significant page modification is requested after a page has been built to the Clients specification, we must count it as extra design work. Some examples of significant page modification at the request of the Client include: • • • • Developing a new table or layer structure to accommodate a substantial redesign at the Client's request. Recreating or significantly modifying the company header / logo graphic at the Client's request. Replacing more than 75% of the text to any given page at the Client's request. Creating a new navigation structure or changing the link graphics at the Clients request. Page 4 of 5 “PRINTED COPIES ARE UNCONTROLLED” [your business name] Web Project Contract • Significantly reconfiguring the Client's shopping cart with new product, shipping or discount calculation if an e-commerce enabled site has been selected by the Client. Clients who anticipate frequently changing the look of their site during the design process and Clients who desire to be intricately involved in the design of each page are encouraged to negotiate an agreement which exceeds the scope of the original proposal. If significant page modification is requested by the Client after the page maximum has been reached the charge will be $200.00 for each additional page. Moderate changes and small alterations, however, will always be covered during the development of the site and also covered by our one month of free maintenance. Again, we strive to accommodate the needs of each Client and we maintain a liberal redesign policy. We can not, however, provide major redevelopment services in excess of the page maximum contemplated by this agreement. 25. MAINTENANCE AGREEMENT This ends the free preview. For the full version of this contract, please visit Page 5 of 5 “PRINTED COPIES ARE UNCONTROLLED”