Hughes Corporate Brochure

Transcript

An EchoStar Company Discover What’s Possible When You See the World Differently Dear Customer: Thinking differently is what drives innovation. At Hughes, innovation is both our commitment and our passion—from operating HughesNet, the world’s #1 high-speed satellite Internet service for consumers and small businesses, to providing market-leading managed network services for enterprises and governments globally, to developing advanced broadband technologies and solutions for the world’s premier operators. Now as part of EchoStar Corporation, the combined companies create a global powerhouse in satellite-based digital video and broadband solutions and services. Innovators make history. The Hughes legacy of innovation began over 25 years ago when we invented the commercial very small aperture terminal (VSAT), and since then have been the technology and market leader in satellite networks with more than 3.3 million systems shipped to customers in over 100 countries. Wal-Mart’s decision in 1984 to choose Hughes and implement the world’s first enterprise VSAT network was hailed by Fortune magazine as one of the top 20 strategic business decisions of the twentieth century. Since then we’ve continually invested in expanding the capabilities and market reach of broadband technologies and applications, and have become one of today’s leading providers of managed network services to blue chip companies across all major verticals—including retail, oil/gas, automotive, financial services, lottery, and hospitality—and to governments for emergency preparedness, telework, and defense/intelligence solutions, such as SATCOM on-the-move everywhere—including land, maritime, and airborne. Our award-winning SPACEWAY® 3 satellite—the world’s first with onboard switching and routing—has powered a revolution in Ka-band technology, helping close the digital divide by bringing high-speed, affordable Internet access to consumers and small businesses in North America that are either unserved or underserved by terrestrial broadband technologies. The World’s Leading Provider of Satellite Broadband for Home and Office Hughes Network Systems, LLC (HUGHES) is the world’s leading provider of satellite broadband for home and office, delivering innovative network technologies, managed services, and solutions for enterprises and governments globally. HughesNet® is the #1 high-speed satellite Internet service in the marketplace, with offerings to suit every budget. Hughes products employ global standards approved by the TIA, ETSI, and ITU organizations, including IPoS/DVB-S2, RSM-A, and GMR-1. Headquartered outside Washington, D.C., in Germantown, Maryland, USA, Hughes operates sales and support offices worldwide, and is a wholly owned subsidiary of EchoStar Corporation (NASDAQ: SATS), a premier global provider of satellite operations and digital TV solutions. According to COMSYS® VSAT Reports published from 1988 to 2011, Hughes has consistently held over 50 percent cumulative market share of the global VSAT business. We are also a major provider of technologies, systems, and terminals to the world’s leading mobile satellite operators. The future is in development today as Hughes engineers create the breakthroughs of tomorrow. Launched on July 5, 2012 by Arianespace from Kourou, French Guiana, our Ka-band EchoStar® XVII satellite with JUPITER™ high-throughput technology will be the cornerstone of HughesNet Gen4 high-speed Internet service across North America. With well over 100 Gbps capacity, EchoStar XVII will bring a media-rich world to over 1.5 million subscribers. Our business is broadband, and we recognize that the true measure of our success is the impact we make on people’s lives. That’s why we think differently. I invite you to find out more and join us in our journey of discovery. Sincerely, Pradman Kaul President Connecting Homes and Small Businesses Today, people around the world rely on the Internet for everything from entertainment to education, from online shopping to online business, from news to social media. Hughes was first to develop satellite Internet technology and operates the world’s largest high-speed satellite Internet service, HughesNet—serving over 659,000 subscribers in North America as of mid-2012. And EchoStar XVII, our next generation satellite with JUPITER high-throughput technology, was launched in mid-2012 to bring higher speeds and more choices to over 1.5 million more consumers and small businesses in North America. With HughesNet Gen4, customers omers can do more of what they love ve to do online, with faster speeds and more download capacity than ever before. Video Music Internet H HughesNet Gen4 is the next generation of high-speed satellite Internet. tio It’s made possible by our network of advanced satellites and comes backed by award-winning customer service, with plans and pricing to fit every need and budget. Social Networking Bringing the World Home The Dinodig Project of Southwestern Adventist University depends on HughesNet high-speed satellite Internet to send detailed data and images of dinosaur excavations from a remote quarry site in eastern Wyoming. 2 CONNECT TO THE FUTURE Connecting Laney Honey to its customers and distributors via HughesNet, directly from its 40-acre beekeeping farm in rural Indiana, increased productivity and sped up the 30-year-old company’s online marketing efforts. As part of the American Recovery and Reinvestment Act of 2009, Hughes was awarded $58.7 million to bring highspeed Internet to over 100,000 customers in areas unserved and underserved by terrestrial service. The Clarkson family in rural West Virginia is just one of many that have benefited from this program. Thanks to HughesNet, Jonathan Meigs enjoys a rural lifestyle while running Meigs Media Group, a media consulting and advertising production business with employees 100 miles away in New York City. High-speed, always-on HughesNet connectivity helped Alabama-based Producers Gin streamline their business operations to receive more shipping orders and process more receipts. 3 The Premier Managed Services Provider for Enterprises Around the World Fully managed networks from Hughes are the choice of leading companies across the globe in virtually every market sector. In today’s complex environment, Hughes understands the importance of a tailored approach to building solutions designed to meet specific needs. That’s why we stay one step ahead, anticipating our customers’ needs and building innovative solutions that are enabling the “Enterprise of the Future.” Global Knowledge, Local Understanding—Our one-stop, global managed services support enterprise communications, networking, IT, and related needs. Combining the reach of our own service companies in North America, Brazil, Europe, and India with strategic partnerships across the globe, we serve over one million sites on five continents. And our technology powers an ever expanding range of broadband solutions delivered by our growing base of authorized service providers and resellers in the Middle East, Africa, Latin America, Asia Pacific, and Russia and the CIS countries. Advanced Networks for the Evolving Enterprise Lottery – Hughes built and operates one of the largest, private IP networks in the world for lottery giant GTECH Corporation—with more than 97,000 sites. In the U.K., lottery operator Camelot Group depends on Hughes for a high-availability, managed network solution that combines cellular, DSL, and satellite technologies at over 28,000 locations. 4 CONNECT TO THE FUTURE Retail – Retail giants around the world, such as TJ Maxx, Carter’s, and Walgreens, rely on Hughes managed services to take care of their networks while they take care of business—providing them with PCI compliance, distance learning, and retail digital signage. Hospitality – Hughes delivers customer-centric applications like Guest Wi-Fi, Digital Signage, and Digital Concierge, as well as managed broadband connectivity to the hospitality industry, including leading brands like Best Western, Choice Hotels, and Wyndham International. Restaurants – Major restaurant chains such as Burger King, YUM! Brands, and Wendy’s depend on Hughes managed networks to handle millions of credit and debit card transactions daily, and provide Guest Wi-Fi services at many thousands of sites. Banking – Innovative Hughes managed network solutions help banking and financial companies around the world, such as Visa International in Latin America, Banco de Brasil, M&T Bank, and Bank of India, connecting branch offices and ATMs across wide geographies and enabling an array of secure financial offerings for their customers. Oil and Gas – Hughes provides enterprise-wide network management and solutions for energy majors like BP, ExxonMobil, Halliburton, and Shell across the globe—connecting field offices and oil rigs, reducing administrative costs, and enhancing the customer at-the-pump experience. 5 Government agencies worldwide turn to Hughes for a comprehensive range of communications solutions to help serve the public. Our technology and services support the many missions of government with highly available, highly efficient solutions, enabling agencies to connect field offices and stay operational even during emergencies, assist in homeland security, and support teleworkers. Across the globe, Hughes is on the front lines of bridging the digital divide, Empowering Governments to Better Serve the Public Hughes satellite technology is connecting schools and healthcare facilities across Ecuador as part of the Ecuador Digital program funded by Ecuador’s Ministerio de Telecomunicaciones (MINTEL) under an Iseyco contract with Corporación Nacional de Telecomunicaciones. Tailored Solutions for Government Agencies bringing high-speed Internet, rural telephony, and distance education to the unserved or underserved populations. For military and intelligence customers, we take great pride in applying our proven, commercial networking technologies to deliver cost-effective, leading-edge solutions, including communications on-the-move over land, sea, and air which can be readily integrated with global military networks. A U.S. federal agency and an international Coalition partner rely on the Hughes satellite airborne solution for in-flight intelligence, surveillance, and reconnaissance (ISR), including air segment, ground segment, and network management services. The high throughput and capacity necessary to maintain net-centric communications for U.S. and Coalition troops is built into Hughes Tactical SATCOM Systems. Photo: Courtesy of the Department of Defense. Government teleworkers located virtually anywhere in the country stay connected from their home offices via Hughes Telework Solutions. Whether in cities, towns, or rural and more remote areas, students in classrooms across Brazil, Africa, India, Russia, and a host of other countries enjoy richer learning opportunities through interactive distance education powered by Hughes technology. 6 CONNECT TO THE FUTURE The Los Angeles Sheriff’s Department in California depends on Hughes Digital Signage for up-to-the-minute communications and training for officers and inmates. U.S. Department of Agriculture’s (USDA) Food Safety and Inspection Services contracted with Hughes to deliver managed broadband services to 300 offices and inspection sites. A Hughes satellite solution powers Alabama’s GSSNet/ Alert Studio, a state-ofthe-art digital emergency communications system that disseminates alerts in multiple formats countywide, statewide, and regionally. HughesNet-powered kiosks in villages and towns across India bring government services, business services, and distance education to tens of thousands of people. In the U.S., the Hughes InterGovernment Crisis Network instantly connects decisionmakers when disaster strikes. 7 Mobility Solutions Part of CNN’s Emmy awardwinning satellite newsgathering solution, Hughes BGAN (Broadband Global Area Network) technology streamlines the process of live media feeds, replacing the need for a truck-full of equipment. Today’s world is on the move and Hughes is at the forefront of providing innovative mobile communications solutions for every environment. Researchers at the California Institute of Technology Tectonics Observatory monitor seismic activity in the earth’s crust from far-away Nepal, Chile, and Peru with Hughes BGAN M2M (machine-tomachine) solutions. Serving the world of LEO/MEO satellite operators, Hughes has developed an Access Network Controller (ANC) gateway for Iridium. Currently under development is an Advanced Radio Access Network and User Terminal Subsystem for operation with the next-generation constellation of Globalstar satellites. Serving the World’s Premier Mobile Satellite Operators Hughes designs and develops comprehensive network solutions and portable voice and data terminals for the world’s premier mobile satellite operators: On Land, at Sea, and in the Air Southwest Airlines customers enjoy high-speed Web browsing, email, and video services via an onboard, wireless Internet system supplied by Row 44 and powered by Hughes technology and the company’s nationwide satellite broadband connectivity. 8 CONNECT TO THE FUTURE The Indian Navy relies on a Hughes command and control network that links disparate platforms and provides tactical visibility, part of a total satellite communications solution furnished by Bharat Electronics Limited. Offshore oil/gas exploration and the maritime industry in the coastal waters of the Gulf of Mexico and the western Caribbean stay connected with uniform, high-quality broadband maritime services from Hughes, with local 24x7 technical support provided by ESSI Corporation. Thuraya Satellite Telecommunications Co., whose huge coverage area spans Europe, Africa, and Asia, employs a Hughes-designed L-band mobile satellite system and dual-mode, GSM/satellite handsets. MEXSAT in Mexico, will operate a comprehensive L-band mobile satellite network and terminals developed by Hughes, with Boeing Corporation as the lead contractor to supply three geo-mobile satellite systems. Inmarsat delivers mobile satellite services across its Broadband Global Area Network, offering the complete line of Hughes BGAN terminals, from compact portables to M2M solutions, providing full IP connectivity via powerful satellites virtually anywhere. 9 Innovation is Why Hughes Leads Since we introduced commercial VSAT networks over 25 years ago, we continue to advance broadband technology every year. At Hughes, we don’t just design chips—we build systems on chips that enable broadband communications around the globe. As the world’s premier broadband satellite company, we work in close collaboration with technology, application and service provider partners to expand the realm of opportunities—meeting tomorrow’s communications challenges today. The Technology Provider for Operators and Businesses Around the World 10 CONNECT TO THE FUTURE With more than 3.3 million terminals shipped to customers in over 100 countries, Hughes broadband satellite solutions are in action around the world, from North and South America, to Europe and Russia/CIS, to Africa/ Middle East and Asia/Pacific. Our flagship HN and HX platforms support a broad range of bandwidth-intensive services, including highspeed Internet access, VoIP, interactive distance learning, videoconferencing, and multimedia streaming. Hughes is supplying the complete Ka-band networking systems and customer terminals to power Avanti Communications Group’s HYLAS 1 and HYLAS 2 satellite broadband services across Europe, and Yahsat’s Yahclick service across the Middle East and Africa, bringing high-speed Internet access and value-added applications to thousands of households and businesses. Hughes has an ongoing commitment to invest in the broadband industry and help create its future by contributing intellectual property and taking a leadership role in promoting the development of global standards, such as IP over Satellite (IPoS), DVBS-2 with ACM, Regenerative Satellite Multimedia (RSM-A), and Geostationary Mobile Radio (GMR-1 3G). Beyond developing core technologies and supplying a full range of networking systems and terminals, Hughes owns and operates a global base of shared hub services in the U.S., Brazil, Europe, and India, enabling customers to realize the many benefits of broadband by satellite without having to build and operate their own dedicated networks. 11 Look to Hughes to Lead the Way The Next Generation—EchoStar XVII with JUPITER High-Throughput Technology Changing the Game with SPACEWAY 3 Recognizing the enormous capacity and cost-savings potential in Ka-band technology, Hughes took the lead in the development of Ka-band systems with the groundbreaking SPACEWAY 3 broadband satellite system, the world’s first to employ onboard traffic switching and routing. Successfully launched in August 2007, SPACEWAY 3 ushered in a new world of bandwidth-on-demand satellite services with 12 CONNECT TO THE FUTURE true peer-to-peer, single-hop networking of high-performance ground terminals. Bringing advances in satellite technology, such as 10 Gbps overall capacity, fast packet switching, and spot beam forming, SPACEWAY 3 delivers a wide range of Hughes broadband IP services to consumer/small business, enterprise, and government customers in North America. Launched on July 5, 2012, EchoStar XVII, our next-generation, Ka-band satellite with JUPITER high-throughput technology, is designed with well over 100 Gbps capacity—approximately 80 times more than today’s conventional Ku-band satellites—and will expand the rapidly growing base of HughesNet subscribers in North America to an additional 1.5 million or more. Employing a multispot beam, bent-pipe architecture, EchoStar XVII is the cornerstone of HughesNet Gen4 service, bringing customers more choices and media-rich applications like never before, with affordable plans to suit any budget. Forging the Vision From developing core technologies, to supplying innovative systems and terminals— whether fixed or on-the-move—when it comes to broadband satellite networks and solutions, Hughes has always led the way. And we are committed to build on that leadership by continuing to forge the vision of future opportunities and potential for our many customers around the globe. 13 The Hughes Commitment To Our Employees To Our Customers Our promise is to create the benchmark in high-quality broadband technologies, services and solutions, and to support our customers with the best people and products in the industry. Hughes is committed to maintaining the integrity of workplace excellence by offering our employees a great place to work through flexible work arrangements, learning, health and wellness programs, community involvement, diversity, and a positive corporate culture. Hughes has been honored by the Alliance for Workplace Excellence (AWE) for our promotion of excellence in the workplace and work/life balance every year since 2000. In 2012, we were also recognized by AWE with the Health & Wellness Trailblazer Award and the EcoLeadership Award, a triple winner for the second year in a row. We understand that Hughes is only as strong as the quality of our customer support—which is why our team takes special pride in having been recognized for service quality and technology awards over the years. Global Presence Hughes owns and operates service businesses in North America, Brazil, Europe, and India, offering complete managed network solutions including program management, installation, training, maintenance, and support. Our rapidly growing family of Hughes authorized service providers and distributors around the globe offer high-quality project implementation, support, 14 CONNECT TO THE FUTURE Our many achievements and successes would not be possible without the creativity, teamwork, and passion of our people. Our world-class team spans five continents and numbers over 1800 people, more than 40 percent of whom are engineers. Backed by over 240 patents, this team is augmented by our expert base of authorized service providers, distributors, dealers, and sales agents. To Our Communities and service utilizing Hughes-designed systems and terminals. At Hughes Network Operating Centers (NOCs), experienced engineers monitor customer networks 24 hours a day, 7 days a week, 365 days a year, backed by internal and external field organizations that stand ready to provide reliable, responsive support. Hughes embraces community service activities and encourages employees to be involved locally, nationally, and globally. Over the years, the company has supported causes such as the Vietnam Veterans Memorial/National Park Service, American Heart Walk, Cell Phone Donation, Disaster Relief through the American Red Cross, and Relay for Life. A few of the many organizations that Hughes has supported in conjunction with individual employee philanthropic efforts include Alzheimer’s Association, American Diabetes Association, American India Foundation, Manna Food Center, Save the Children, and Susan G. Komen Race for the Cure. 15 A World of Possibilities The EchoStar/Hughes Powerhouse In June 2011, EchoStar Corporation (NASDAQ:SATS) acquired all the assets of Hughes Communications, Inc. Well-known as a leader in satellite operations and digital TV solutions that enhance today’s home entertainment lifestyle, EchoStar complements Hughes as the world’s leading provider of satellite broadband technologies and services for home and office. The combined companies create a global powerhouse in satellite-based digital video and broadband solutions and services. As part of the EchoStar team, we are working on a number of exciting joint projects, including implementing a Blockbuster strategy with DISH Network to bring movies-on-demand via streaming over our HughesNet service. In addition, we’re working with EchoStar and Deluxe Digital Cinema on a new venture to launch a satellite distribution network for delivering digital cinema content to digitally equipped theaters in the U.S. and Canada. Industry Recognition Hughes takes great pride in being recognized by the industry with numerous prestigious awards each year for our technology innovation, business success, and promise for the future. Awards have included: • 2011 Euroconsult’s Broadband System of the Year and 2009 Broadband Satellite Operator of the Year • Named “Best VSAT Operator in India” for five years in a row at the Telecom Operator Awards, sponsored by Tele.net magazine • The Society of Satellite Professionals International (SSPI) Industry Innovation Award for SPACEWAY 3, as well as its Promise Award, recognizing a young Hughes professional who shows the potential to play a leadership role in the satellite industry • Hughes President Pradman Kaul was named 2008 Satellite Executive of the Year award by Via Satellite magazine and received the 2012 Innovator Award from the Arthur C. Clarke Foundation • Recognition of the Hughes BGAN 9201 mobile satellite IP terminal as a key part of a CNN satellite newsgathering solution awarded an Emmy by the National Academy of Television Arts and Sciences • 2012 Unified Communications TMC Labs Innovation Award for Hughes Enterprise VoIP A New World of Possibilities For over three decades, Hughes has been spearheading breakthroughs in telecommunications. Our breadth of technology and service experience sets us apart. Our passion to innovate is why we lead. Our technologies, services and solutions are helping consumers, businesses, and governments across the globe realize a new world of possibilities every day. We invite you to join us to discover that future together. Join Us and Connect to the Future of Broadband Today! 16 CONNECT TO THE FUTURE © 2013 Hughes Network Systems, LLC. HUGHES, HUGHESNET, SNET, SPACEWAY, and JUPITER are trademarks of Hughes Network Systems, LLC. Other trademarks are the property of their respective owners.. All rights reserved. Information may change without notice. Headquartered outside Washington, D.C., in Germantown, Maryland, USA, Hughes operates sales and support offices worldwide, and is a wholly owned subsidiary of EchoStar Corporation (NASDAQ: SATS), a premier global provider of satellite operations and digital TV solutions. An EchoStar Company Worldwide Headquarters: 11717 Exploration Lane Germantown, MD 20876 USA Tel: +1.301.428.5500 [email protected] www.hughes.com