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Leanne Rigsby Strathmore, AB Cell:403-669-1040 Email: Objective To achieve a rewarding career as part of a great team, continually striving to l earn and advance. Professional Summary * Over 30 years Customer Service Experience * Quick Learner * Highly Organized, skilled Problem Solver, Accurate * Able to Follow Instruction, and work Efficiently and Effectively in a fast-p aced environment, works great under pressure, able to multi-task. Likes to keep a strong, positive attitude. Business History Owner/Operator of sole proprietor retail sales and rental Video Store businesses in Cremona, Sundre, and Water Valley in Alberta, and Spiritwood and Glaslyn, in Saskatchewan over a period of sixteen years, (1991 - 2007) * Computor - inventory control, customer data base; Debit Machine, Cash Regist er, Phone/Fax/Copier * Financial - Cash management and reconciliation; deposits, payments, and wage s; financial records, Balance Sheets, Income Statements; Financial decisions. * Retail - promotions, marketing, advertising, displays * Management - public relations, managing and training staff, hiring and firin g employees * General Administrative, Clerical, and Secretarial duties Employment History * Ardene Strathmore 2010 - currently Clerk * Romantic Planet Vacations Ltd Calgary 2010 (75 hrs) Practicum for Travel and Tourism Diploma * Alberta Treasury Branches Airdrie, Olds 1981 - 1989 Discounts Clerk, Total Service Representative, Teller, FDD Investments, Current Accounts, Posting Machine Operator, Motor Vehicles * Consumers Distributing Calgary 1980 - 1981 Clerk * Coles Book Store Red Deer 1979 - 1980 Assistant Manager * Alberta Government Telephones Calgary 1978 * 1979 Long Distance Operator Education, Training, Awards & Recognition * CDI College - Travel and Tourism Diploma with Honors (94%) * ICS - Bookkeeping Diploma with Honors (92%) * Athabasca University - Accounting 253 (89%) * ATB - Synergy & Liabilities Course * Cremona High School - General Education Diploma * Academic Excellence in World Destinations (92%) * Academic Excellence in Dom. & Inter. Ticketing (95%) * Academic Excellence in Introduction to Computors (94%) * ITC & FIT Toursd and Packages (97%) * Airline Reservation System (Apollo & Sabre GDS) (93%) * Professional Skills (97%)