Transcript
LUCIEN CONIGLIO JERVIS, SPHR, CBM
Mobile: (805) 660-1895 • E-Mail:
[email protected] http://www.linkedin.com/in/luciencjervis
Vice President of Human Resources
Strategic thought leader accomplished at turning strategy into comprehensive plans that produce desired results. Accountable, high-energy business partner with over 15 years experience driving high-impact and effective HR organizations for a diverse range of employers; one who is passionate about developing and implementing initiatives targeted to advance core business objectives while supporting the highest levels of employee performance and engagement. A talented professional who understands the successful collaboration of HR with other business units requires a management philosophy that incorporates integrity and flexibility while advancing productivity and profitability.
Experience
Total Airport Services, Inc., Simi Valley, CA Nov. 2011 to present Chief HR Executive Professional services firm providing airport ground services to carriers including cargo handling, warehousing, load planning, ground handling, ramp clean-up, fueling and tower management. PCS Corporation - PCS, Inc. – TeamPCS, Los Angeles, CA R&D and high-tech telecommunications firm operating in 38 states with significant real estate assets in the United States and Mexico. PCS is a solution-based, specialized professional services provider. Consulting Vice President of Human Resources Nov. 2010 to Dec. 2011 Managed the HR-related details of the sale of the telecommunications division to a competitor. Vice President of Human Resources 2006 to Nov. 2010 Saved $2.5 million+ in litigation expenses by engineering a successful restructuring of the company.
Reduced new hire turnover 50% by implementing a customized 30-60-90 Day New Hire Retention Plan; which included detailed outlines of job expectations and regular manageremployee coaching sessions with HR to preemptively address and resolve issues. Increased applicant interest by 12% through the introduction of focused “branding” to attract more applicants at job fairs and to the company website as an Employer of Choice. Completed 25% ahead of schedule, “priority” corporate revenue goals by introducing the concept of targeted, employee focus groups to drive strategic initiatives. Consequently, this new focus group concept proved instrumental in enhancing employee professional development and heightening employee engagement. Secured over $40 million in new Sales Contracts by partnering with sales and providing creative leadership to the Documentation and Marketing departments; offered recommendations for improvement opportunities which resulted in the award of these lucrative, new contracts. Entrusted by the President and COO to implement cross-functional, company-wide coaching sessions with business unit leaders to address communication problems and facilitate multi-team participation in developing collaborative solutions to complex business issues. Improved relationships resulted in a 10% increase in revenue. Reduced by 80% annual training expenses through the introduction and successful launching of a corporate university program to manage professional development and training initiatives.
Workrite Uniform Company, Oxnard, CA/Houston, TX/Mexico 1995 to 2006 Nationwide service provider of flame-resistant garments for high-risk industries with facilities located in California, Texas and Mexico; partner with DuPont™ on the applications of nanotechnology to flameresistant fabric development. Workrite is a wholly-owned subsidiary of Williamson-Dickie Manufacturing (national and international employee base of 6,500+). Director of Human Resources & Safety Key Leader in achieving and maintaining ISO 9001:2000 certification resulting in a 33% increase in sales. Implemented orientation, training/development, and reward programs that embraced the organization’s business objectives thereby increasing productivity and efficiency by 28%.
Lucien Coniglio Jervis, SPHR, CBM Page -2Mobile: (805) 660-1895 Email:
[email protected] ____________________________________________________________________________
Workrite Uniform Company (Continued) 1995 to 2006 Director of Human Resources & Safety Reduced from $1,900,000 to $250,000 the cost of Worker’s Compensation premiums (dropped experience modification rate from 339 to 129) in less than four years by assuming safety management responsibilities. Reduced legal fees by 5000% (five thousand percent) in one year by implementing sweeping changes to all aspects of the employment process, especially liability containment. Achieved consistent 12% growth, year after year through the introduction of a more formalized strategic business planning process; results included a heightened business focus, increased effective productivity and, revenue and profit goals that exceeded expectations. Decreased Absenteeism Rate 65% (and reduced medical utilization rate) by introducing a wellness program that increased productivity/profits yet embraced and accommodated the predominant employee population’s traditional views around attending a typical sports fitness facility. Partnered with sales and operations to design a sales compensation program that factored territory density (opportunities) with demand “type” to maximize sales while ensuring supply demands could be met. Program included an incentive package for the up-sell of special, niche market items.
Aetna Health Plans (Marketing Office), Los Angeles, CA 1992 to 1994 Aetna (now ING) is one of the nation's leaders in employee health care benefits, group life and disability insurance with a successful track record since 1850 (employee population of 50,000+ nationwide). Office Operations Manager (HR and Administrative Operations) Responsible for providing HR leadership to five senior regional managers charged with sales for all west coast operations in one of three key national markets. Reduced operational and training expense 80% through the introduction of a new method for managing the annual budget development process that leveraged existing resources and reduced required training from 5 days to 1 day resulting in a substantial savings in travel/accommodation costs and a significant reduction in financial reporting errors. Reduced by 15% operating expenses through the implementation of the first administrative alliance group to manage administrative costs and shared services.
Other Previous Experience (prior to 1992) Advanced through progressive levels of responsibility with such quality organizations as EMCON Southwest (Environmental Waste Management firm with offices in 7 states), serving as their Corporate Human Resources Manager; and Hambrecht Terrell International (Architectural and Interior Design firm for high-end retailers with offices in California, New York and the UK), serving as their HR/Administration Manager. Education Credentials and Affiliations Masters Degree (MFA – terminal degree, no PhD required), University of California/Irvine, CA Bachelors Degree (BA), University of California/Irvine, CA Professional Designation in HR Management (Equivalent to a one-year Masters’ Program), University of California/Los Angeles, CA SPHR Certification - Senior Professional in Human Resources Management, (HRCI-SHRM) Certification in Employee Relations Law, Institute of Applied Management and Law, Inc. Certified Business Manager (CBM), Association of Professional Business Managers (APBM) HRPS Human Resources People and Strategy NHRA National Human Resources Association, Ventura County Affiliate Past National & Local Board Member; Affiliate Member-of-the-Year, 1999-2000 SHRM Society for Human Resource Management Past Local PIHRA Board Member: District 4 and District 10